Incidents and maintenance reported on status page for the University of Bath https://status.bath.ac.uk/ https://d1lppblt9t2x15.cloudfront.net/logos/874536646dcd88ac2914cb487f81c4f5.png https://status.bath.ac.uk/ en https://status.bath.ac.uk/maintenance/1113552 Tue, 10 Nov 2026 17:00:00 -0000 https://status.bath.ac.uk/incident/1113552#3a89b79c802eaf9d684073588cf71ec20f573970591d38e37d618a078cde4f02 Maintenance Maintenance completed https://status.bath.ac.uk/maintenance/1120824 Tue, 10 Nov 2026 09:59:19 -0000 https://status.bath.ac.uk/incident/1120824#f04f762a79393885640acec52886fefac3dc27d4a2785bb26f97888c4728d982 Maintenance We will be migrating the storage platform supporting several University websites and web services from **07:30 on Tuesday 17 November 2026**. University websites are expected to remain generally available during the maintenance. However, **some functions that require content to be added or updated may be unavailable for approximately 90 minutes** while the migration is completed. This work will move website data onto a modern, fully supported platform, providing encrypted data storage and improving the security, reliability, and long-term supportability of these services. Normal functionality is expected to resume once the migration is complete. We apologise for any inconvenience and thank you for your patience while this essential maintenance is carried out. https://status.bath.ac.uk/maintenance/1120823 Tue, 10 Nov 2026 09:58:19 -0000 https://status.bath.ac.uk/incident/1120823#438812401a9734cd52b9b93abad01558b30315365133230cb702aff656bfc38a Maintenance Anatra HPC will undergo planned maintenance on **Monday 16 November 2026** to upgrade its operating system and apply important maintenance and security updates. **Anatra will be unavailable for up to one day. During this time, users will be unable to access the cluster or submit new jobs. Running jobs may also be interrupted or fail and may need to be resubmitted.** Users should avoid submitting jobs that may still be running when the maintenance begins. This essential maintenance will help ensure Anatra remains secure, reliable, up to date, and fully supported. ​​​​​​​ The service will be restored once the upgrade and testing are complete. We apologise for any inconvenience and thank you for your patience while this work is carried out. https://status.bath.ac.uk/maintenance/1120821 Tue, 10 Nov 2026 09:56:19 -0000 https://status.bath.ac.uk/incident/1120821#1be8de87342686439dbc34259474e9b7a7e122a90a48859c1bfdb6a537ca409f Maintenance REDCap will undergo planned maintenance from **08:30 on Monday 16 November 2026** to apply the latest software updates. No service disruption is expected while the update is completed. However, the service should be considered at risk during the maintenance window. This work will help ensure REDCap remains secure, reliable, up to date, and fully supported. We will monitor the service following the update and take action if any issues arise. https://status.bath.ac.uk/maintenance/1120820 Tue, 10 Nov 2026 09:56:12 -0000 https://status.bath.ac.uk/incident/1120820#055944d36f8e129650fad5bb9504b7e92bdcf8ca814a9af598ca00d6af625a38 Maintenance Anatra HPC will undergo planned maintenance on **Monday 16 November 2026** to improve how memory is allocated to submitted jobs. The cluster will remain available, although **job submission may be briefly unavailable for up to a few minutes** while the updated configuration is applied. Running jobs are not expected to be affected. Following the change, jobs that do not specify their memory requirements will receive a default allocation based on the selected partition. Jobs that already request a specific amount of memory will be unaffected. This update will improve the use of available computing resources and provide more consistent memory allocation across the cluster. Users whose jobs require a specific amount of memory should continue to specify this when submitting them. We apologise for any inconvenience and will monitor the service following the change. https://status.bath.ac.uk/incident/1115352 Mon, 09 Nov 2026 11:45:00 -0000 https://status.bath.ac.uk/incident/1115352#f1541e28a1c927076be4ef5a9c61e136a61e8bd39268c58c8f92d72b7f9f0a79 Incident Access to the ACE, Mechanical Engineering, and Chemical Engineering virtual desktop services remains degraded. **GPU capacity has partially returned, but full availability has not yet been restored. Some users may still experience difficulty connecting.** We will continue to monitor the services closely and provide further updates when availability improves. https://status.bath.ac.uk/maintenance/1103868 Fri, 06 Nov 2026 09:00:00 -0000 https://status.bath.ac.uk/incident/1103868#0441ef1303ad3a8aa286628d6b524adfe58c86526d4ae012392e6d116fde258a Maintenance Maintenance completed https://status.bath.ac.uk/incident/1115352 Fri, 06 Nov 2026 08:30:40 -0000 https://status.bath.ac.uk/incident/1115352#19df3fd2721190fc660d18aee2fd74787fd8fe530efb332d5a5926995f83f791 Incident GPU capacity has largely returned across the ACE, Mechanical Engineering, and Chemical Engineering virtual desktop services. **Access may still be reduced, and some users may experience difficulty connecting.** We will continue to monitor the services closely and provide further updates if required. https://status.bath.ac.uk/maintenance/1116517 Thu, 05 Nov 2026 13:15:00 -0000 https://status.bath.ac.uk/incident/1116517#8a2940e82f016f1ff74593f2ce82ef8bb0f335899972d2f16ecbcc6a5661b2cf Maintenance Maintenance completed https://status.bath.ac.uk/maintenance/1116517 Thu, 05 Nov 2026 12:23:47 -0000 https://status.bath.ac.uk/incident/1116517#0bc7d6430fca26b997466b526dc04f0384b12a596583fccb895dd1e25b4b84ad Maintenance Business Objects for SAMIS will be restarted at **13:00 today** as part of planned maintenance. **The service will be briefly unavailable while the restart is completed.** Business Objects is expected to return to normal shortly afterwards. We apologise for any inconvenience caused. https://status.bath.ac.uk/incident/1115352 Wed, 04 Nov 2026 15:35:10 -0000 https://status.bath.ac.uk/incident/1115352#9cc3dad2018d88b28248da40d21b1073f33f8f31541f4a3c30524410ac54a95a Incident Partial availability has now been restored across the ACE, Mechanical Engineering, and Chemical Engineering virtual desktop services. **Some users may now be able to connect, but access remains intermittent and is not yet guaranteed.** We will continue to monitor the services closely and provide further updates as the situation develops. https://status.bath.ac.uk/incident/1115352 Wed, 04 Nov 2026 13:55:00 -0000 https://status.bath.ac.uk/incident/1115352#7c750ce95c759470d0f470de6f3b78f7309c490b85338f73f2c4aa38a5022a40 Incident We are investigating an issue affecting access to the ACE, Mechanical Engineering, and Chemical Engineering virtual desktop services. **Users are currently unable to connect because the required cloud computing capacity is unavailable.** We are working with Microsoft to restore access as soon as possible. We apologise for the disruption and will provide further updates when more information becomes available. https://status.bath.ac.uk/maintenance/1113555 Wed, 04 Nov 2026 12:28:13 -0000 https://status.bath.ac.uk/incident/1113555#aee38f4e68e371b3735e163ab18b9de691801d5c5e07c203e94f39b1306091cd Maintenance We are carrying out a further phase of our on-campus file storage migration from our existing systems to a new storage solution. This work may cause planned, temporary disruption to departmental research file storage. **During the maintenance windows, the following X Drive locations will be synchronised and may be unavailable from 07:30 for up to two hours:** - **9 November 2026:** X:\Education\ResearchProjects - **10 November 2026:** X:\Maths\ResearchProjects - **11 November 2026:** X:\Management\ResearchProjects - **12 November 2026:** X:\CompSci\ResearchProjects - **13 November 2026:** X:\ElecEng\ResearchProjects During each migration, access to files within the affected location may be temporarily unavailable. Users will continue to access their files from the same X Drive location once the work is complete. This migration moves departmental research data onto a modern, fully supported storage platform, providing encrypted data storage and improving the reliability, security, and long-term sustainability of University file storage services. We apologise for any inconvenience and thank you for your patience while this essential maintenance is completed. https://status.bath.ac.uk/maintenance/1113552 Wed, 04 Nov 2026 12:26:48 -0000 https://status.bath.ac.uk/incident/1113552#88f8d2fcdb1ef9a3fa34720e6973f2cc52ca0ff0b1f2f4083bc3857661c7bfa8 Maintenance We will be standardising version history settings across University SharePoint sites and OneDrive accounts from **Tuesday 10 November 2026**. Following this change, SharePoint and OneDrive will retain up to **30 previous versions of each document for a maximum of 365 days**. Older document versions outside these limits will be removed. **The latest version of each document will not be affected, and no service downtime is expected.** Users will continue to access and edit files as normal. This change will provide clear and consistent version history settings across the University, while reducing the storage used by older document versions and supporting the long-term sustainability of our Microsoft 365 services. https://status.bath.ac.uk/maintenance/1098747 Tue, 03 Nov 2026 09:00:00 -0000 https://status.bath.ac.uk/incident/1098747#7e1a281a732a36162a3d5da625c72105a5ef817c93de50b0dc5b7eac5c67e4b9 Maintenance Maintenance completed https://status.bath.ac.uk/maintenance/1102727 Fri, 30 Oct 2026 09:00:00 -0000 https://status.bath.ac.uk/incident/1102727#34c17f47a9a5fa05d4de3053918b1f432810bc4ca5c05fcd7cecc52b7ef03583 Maintenance Maintenance completed https://status.bath.ac.uk/maintenance/1097065 Thu, 29 Oct 2026 11:00:00 -0000 https://status.bath.ac.uk/incident/1097065#e4c04c5ce66d4c780b0a1e7d62014966a95efc9dd36c5ab48c2de0c7bb14e33d Maintenance Maintenance completed https://status.bath.ac.uk/incident/1104864 Thu, 29 Oct 2026 09:30:00 -0000 https://status.bath.ac.uk/incident/1104864#66f7fd8778a8515ef93a9298541547645aa3d3681972b267d9bccab95ab12fa1 Incident The activity believed to be responsible for the recent instability was tested again overnight. Unfortunately, this caused the system to crash again, and service was restored shortly before 09:00 this morning. The third-party data extraction activity associated with the reporting system replacement project has now been paused. It will not resume until a solution has been agreed that does not adversely affect the live service. **With this activity paused, we expect the system to remain stable and are therefore marking this incident as resolved.** We apologise for the extended period of disruption that was caused by this work. https://status.bath.ac.uk/maintenance/1106950 Wed, 28 Oct 2026 18:00:00 -0000 https://status.bath.ac.uk/incident/1106950#d2c8eccf6521bb5783cb51602b6816500db754b03e1c12fb5bff494d9bc88a85 Maintenance Maintenance completed https://status.bath.ac.uk/maintenance/1106950 Wed, 28 Oct 2026 16:55:58 -0000 https://status.bath.ac.uk/incident/1106950#22870e298e9f028bb71d0f26d31c13ad552bf2c0054c3578fb125608e2bef6ba Maintenance Archibus will undergo emergency maintenance from **17:00 on Wednesday 28 October 2026**. **The service will be briefly unavailable while essential security updates are applied and the system is restarted.** The interruption is expected to last approximately **10 minutes**. This urgent maintenance is required to address identified security vulnerabilities and protect the service and its data. Archibus is expected to return to normal once the update and testing are complete. We apologise for the short notice and any inconvenience caused. https://status.bath.ac.uk/incident/1104864 Wed, 28 Oct 2026 15:45:00 -0000 https://status.bath.ac.uk/incident/1104864#f86bd466651dba82068c390df024432955eb9cd51eaa10bf04d05c5da387db7f Incident We believe that we have identified the root cause of the service degradation affecting Business Objects for SAMIS. Following a restart, the service appears to have stabilised. We will continue to monitor the service closely until 17:20 before marking this incident as resolved. https://status.bath.ac.uk/incident/1105872 Wed, 28 Oct 2026 10:30:00 -0000 https://status.bath.ac.uk/incident/1105872#dc7d70c1b6546e01c66defe84d083da57044efc9f6854877117b85721b3bfd78 Incident Overnight monitoring identified no further network-related issues. Following this extended period of stability, we are marking the incident as resolved. https://status.bath.ac.uk/incident/1104864 Wed, 28 Oct 2026 09:55:00 -0000 https://status.bath.ac.uk/incident/1104864#3544165bb1ae07f28d76db5811641fe369b7f91f45d26bec28c40f4b228907b2 Incident We are continuing to experience instability affecting Business Objects for SAMIS. We have therefore returned the service status to degraded while we investigate further. We will provide another update as soon as more information is available. https://status.bath.ac.uk/incident/1104864 Wed, 28 Oct 2026 08:50:00 -0000 https://status.bath.ac.uk/incident/1104864#2231329650f8bca923f0cf0312586d0dd0d2508f2e2dde54b952a24bcacb35ab Incident This issue has now been resolved. We will raise a ticket with our supplier to investigate the underlying cause and help prevent further recurrences. https://status.bath.ac.uk/incident/1104864 Wed, 28 Oct 2026 08:15:00 -0000 https://status.bath.ac.uk/incident/1104864#8ebb8ccab9a15434c2bbb55920ec47840a242b1c2a636be9662db5224db48983 Incident We are investigating a recurrence of the issue. We will provide further updates as soon as possible and apologise for any inconvenience caused. https://status.bath.ac.uk/incident/1105872 Tue, 27 Oct 2026 18:05:00 -0000 https://status.bath.ac.uk/incident/1105872#481ea8600e84296d2eb4de42dec3dd338f4f91deb578a4103eabe68f3fb898f9 Incident Following a configuration change, our technical teams believe that network connectivity has stabilised. We will continue to monitor the network closely overnight. The service status will remain degraded until at least 09:00 tomorrow morning while we confirm that connectivity remains stable. Further investigation will be carried out to fully understand the cause of this afternoon and evening’s disruption. We apologise for the inconvenience and will provide a further update tomorrow morning. https://status.bath.ac.uk/incident/1105872 Tue, 27 Oct 2026 16:55:00 -0000 https://status.bath.ac.uk/incident/1105872#cbaff13dbd17fd845a0b838a1422ca2189777cdef726c2fd7642de1baf17ac92 Incident We are continuing to urgently investigate intermittent network connectivity issues affecting multiple University services, including the VPN, connect.bath.ac.uk and jobs.bath.ac.uk. **Affected services may alternate between being available and unavailable. Access to external websites may also be unreliable.** The University network is currently operating in a degraded state. Our technical teams are working to identify the cause and restore stable connectivity as quickly as possible. We apologise for the disruption and will provide further updates as soon as more information becomes available. https://status.bath.ac.uk/incident/1105872 Tue, 27 Oct 2026 16:30:00 -0000 https://status.bath.ac.uk/incident/1105872#e65783a7345de98a9801dda2f9250b464e8ed4847abde53c88b57b372ff32ac2 Incident We are investigating an issue affecting the University network. We will provide further updates as soon as possible and apologise for any inconvenience caused. https://status.bath.ac.uk/incident/1104864 Tue, 27 Oct 2026 15:20:00 -0000 https://status.bath.ac.uk/incident/1104864#2c5d94db333e2e125227f968f8a2ee6150d719fc3f7d7dd5a22beab1b81ee07c Incident This issue is now resolved. https://status.bath.ac.uk/incident/1104864 Tue, 27 Oct 2026 14:10:00 -0000 https://status.bath.ac.uk/incident/1104864#59722eab9ad8eb2ee0c6d95063b68746addbb2b102b31c64a8674f8aae75247f Incident Our technical resolver team has restarted the underlying service supporting Business Objects for SAMIS. This action appears to have restored availability. We will closely monitor the service for the next hour before marking this incident as resolved. https://status.bath.ac.uk/incident/1104864 Tue, 27 Oct 2026 13:51:15 -0000 https://status.bath.ac.uk/incident/1104864#71f492e65121650e34ed04826ed576455f3b5bad1c112d9c12f4a76979038376 Incident We are investigating an issue affecting Business Objects (SAMIS). We will provide further updates as soon as possible and apologise for any inconvenience caused. https://status.bath.ac.uk/maintenance/1103868 Mon, 26 Oct 2026 16:25:17 -0000 https://status.bath.ac.uk/incident/1103868#96dc0ff47a79688d9ea2c9767649697262a241937ce538c469e469039e496a4b Maintenance We are carrying out a further phase of our on-campus file storage migration from our existing systems to a new storage solution. This work may cause planned, temporary disruption to departmental research file storage. **During the maintenance windows, the following X Drive locations will be synchronised and may be unavailable between 07:30 and 09:00:** - **2 November 2026:** X:\PoLIS\ResearchProjects - **3 November 2026:** X:\IPR\ResearchProjects - **4 November 2026:** X:\BIMI\ResearchProjects - **5 November 2026:** X:\Economics\ResearchProjects - **6 November 2026:** X:\Social & Policy Sciences\ResearchProjects During each migration, access to files within the affected location may be temporarily unavailable. Users will continue to access the files from the same X Drive location once the work is complete. This migration moves departmental research data onto a modern, fully supported storage platform, providing encrypted data storage and improving the reliability, security, and long-term sustainability of University file storage services. We apologise for any inconvenience and thank you for your patience while this essential maintenance is completed. https://status.bath.ac.uk/incident/1102697 Mon, 26 Oct 2026 13:36:01 -0000 https://status.bath.ac.uk/incident/1102697#ef5360508b088658faeb03a9d370aca6d334f129286da835c03fa0a713aae97f Incident This issue is now resolved. https://status.bath.ac.uk/incident/1102697 Mon, 26 Oct 2026 13:00:00 -0000 https://status.bath.ac.uk/incident/1102697#b843a3c4f721a1e631fb23689440c2decd6665585baac1d1e94098c34db8f41c Incident We have identified the cause of the Panopto scheduling issue and will shortly implement a fix. The fix corrects a time zone calculation that caused some scheduled recordings to be created at the wrong time following the change from British Summer Time to Greenwich Mean Time. No service downtime is expected while the fix is applied. We will monitor the Panopto scheduling service afterwards to confirm that recordings are being scheduled correctly. We apologise for the disruption and will provide a further update once the fix has been successfully implemented. https://status.bath.ac.uk/maintenance/1096654 Mon, 26 Oct 2026 13:00:00 -0000 https://status.bath.ac.uk/incident/1096654#5183f96484ce7d718d4b5c4c885cafd326114199b7cdab882e099346a42da4f2 Maintenance Maintenance completed https://status.bath.ac.uk/maintenance/1102727 Mon, 26 Oct 2026 11:13:37 -0000 https://status.bath.ac.uk/incident/1102727#e9085949790560b06c4fd4cf1dcf22f614d6c1a58093e20f8b6844c56c6cf00b Maintenance We will be carrying out emergency maintenance on the systems that support the University’s wired network, Wi-Fi, VPN, and internet connectivity. The work will take place across the following maintenance windows: - **Tuesday 27 October, approximately 07:00 to 13:00:** Wi-Fi infrastructure - **Tuesday 27 or Wednesday 28 October:** Network authentication services - **Wednesday 28 October from approximately 07:30:** Internet gateway infrastructure - **Thursday 29 October, approximately 07:00 to 08:00:** Internet and firewall infrastructure - **Friday 30 October from approximately 07:30:** Wireless network infrastructure **Brief interruptions to network services are expected while equipment is updated and restarted.** This may include temporary disruption to Wi-Fi, wired network access, VPN connections, and internet connectivity. Most interruptions are expected to be short. Wi-Fi access points will restart in a controlled sequence, while internet connectivity may be interrupted for approximately 30 seconds during some stages of the work. Affected devices should reconnect automatically. This urgent work is required to apply critical security updates and protect the University’s network infrastructure, systems, and data. We apologise for the short notice and any inconvenience caused. Network services will be monitored throughout, and further updates will be provided if required. https://status.bath.ac.uk/incident/1102697 Mon, 26 Oct 2026 10:25:00 -0000 https://status.bath.ac.uk/incident/1102697#efbf833a2f3dcc08a6412e7d12512f6aa1e579aba37bcf3d31662ee339579377 Incident We are investigating an issue affecting the Panopto database and scheduling service, which has caused recordings to be made an hour late. **Scheduled records created this morning up to 13:15 have therefore unfortunately been deleted.** As a temporary workaround, lecture recordings scheduled for after 13:15 today are being created manually. It is also possible to move recordings of lectures from last year into the current folder if required. Our technical teams are working to identify the cause and restore normal service. We apologise for the inconvenience caused and will provide further updates as soon as possible. https://status.bath.ac.uk/maintenance/1100280 Fri, 23 Oct 2026 11:45:00 -0000 https://status.bath.ac.uk/incident/1100280#6c5485a887aeb36c3ae85c4e99851116a7d51f9fae4b4874216c688c598be71b Maintenance Maintenance completed https://status.bath.ac.uk/maintenance/1100280 Fri, 23 Oct 2026 10:15:00 -0000 https://status.bath.ac.uk/incident/1100280#d42d80981a8d4f479daea8bde5ad9050cdfcc72f1d1ad1e0e5bfaac0c8da76da Maintenance Mech Eng AVD is temporarily unavailable while urgent maintenance is carried out to resolve an issue affecting graphics performance. **The service is expected to remain unavailable for approximately 60–90 minutes.** We apologise for the short-notice disruption and will provide a further update once the maintenance is complete. https://status.bath.ac.uk/incident/1097341 Fri, 23 Oct 2026 07:30:00 -0000 https://status.bath.ac.uk/incident/1097341#903a67ee748f556f4eef50dc457632e02a69481688f519053b8acbc4a6933e0a Incident All primary customer-facing services affected by this issue have now been patched and restored. We are therefore marking this incident as resolved. We apologise for the disruption and thank you for your patience while this urgent security work was completed. https://status.bath.ac.uk/incident/1097341 Thu, 22 Oct 2026 10:45:00 -0000 https://status.bath.ac.uk/incident/1097341#ef13a2410856fd8392efcd7e56e3d9fed7f8c2bb3b1ffeb3b2e61b41b6ba4d70 Incident We are pleased to confirm that Engage is available again. https://status.bath.ac.uk/maintenance/1098747 Thu, 22 Oct 2026 09:49:35 -0000 https://status.bath.ac.uk/incident/1098747#64d7df8ccb3845e371dea8cab0311f2889804b1cbdcf8b528399794987a917a5 Maintenance Mahara will undergo planned server maintenance on **Tuesday 3 November 2026 between 07:30 and 08:00**. **Please save your work and log out of Mahara before the maintenance begins.** The service may be temporarily unavailable during this period, and any unsaved work could be lost. This essential maintenance will help ensure Mahara remains secure, reliable, and fully supported. The service is expected to return to normal by **08:00**. We apologise for any inconvenience and thank you for your patience while this work is carried out. https://status.bath.ac.uk/incident/1097341 Thu, 22 Oct 2026 09:46:10 -0000 https://status.bath.ac.uk/incident/1097341#9349270de1a45ad2c83ba571feed92705808cb623fcb80713ff2c4e5fe74221b Incident We are pleased to confirm that the Bath Workload Allocation Management System (WAMS) is available again. https://status.bath.ac.uk/incident/1097341 Thu, 22 Oct 2026 08:31:43 -0000 https://status.bath.ac.uk/incident/1097341#16a4e2176481f42abdabc16bd9fdee34a9b0fc53692fe8604fae01e3e8ce1922 Incident We are pleased to confirm that connect.bath.ac.uk (Wake on LAN), netreg.bath.ac.uk & icinga.bath.ac.uk are available again. https://status.bath.ac.uk/incident/1097341 Thu, 22 Oct 2026 07:30:00 -0000 https://status.bath.ac.uk/incident/1097341#5777f70682926bd0cabf7379f101357b8ea187a400fde7e585f1c7eab2174fd0 Incident We are pleased to confirm that REDCap is available again. https://status.bath.ac.uk/incident/1097341 Wed, 21 Oct 2026 16:45:00 -0000 https://status.bath.ac.uk/incident/1097341#6e02e54181686130f5888cde055737dcde27b684d8c3d6167a6f288789a25978 Incident We are pleased to confirm that Nextcloud (files.bath.ac.uk) is available again. https://status.bath.ac.uk/incident/1097341 Wed, 21 Oct 2026 16:15:00 -0000 https://status.bath.ac.uk/incident/1097341#4b23d586137cc48eb1bce291b22d7e11feaeb62aded47abb3a2e39f306497bce Incident We are working to apply emergency security updates to affected University systems as quickly as possible. However, the required updates are not yet available or ready to be applied to every affected system. **Some services will therefore remain unavailable at the start of the working day on Thursday 22 October while this urgent work continues.** The following workaround is available: - **Wake on LAN:** This service is unavailable, meaning some users working remotely will be unable to wake their University desktop computers. Where possible, use a virtual desktop service such as [UniDesk or AdminDesk](https://www.bath.ac.uk/guides/working-remotely-with-uniapps-and-unidesk/). This work is being undertaken as a priority to protect University systems and data. Affected services will be restored as soon as the relevant security updates can be safely applied and tested. We apologise for the disruption and short notice. Further updates will be provided as the maintenance progresses. https://status.bath.ac.uk/incident/1097341 Wed, 21 Oct 2026 14:00:00 -0000 https://status.bath.ac.uk/incident/1097341#514a84ffe1b0da2beac2947ce6149611857b11a47d83fc80b7e5295aba74e7cd Incident We are carrying out urgent security maintenance following the identification of critical vulnerabilities affecting software used by several University systems. **Some services may be temporarily unavailable while emergency security updates are applied.** The timing and duration of any disruption will vary depending on the system affected. Services that may be affected include: - Engage (engage.bath.ac.uk) [RESOLVED] - Netreg Captive Portal (netreg.bath.ac.uk) [RESOLVED] - Nextcloud (files.bath.ac.uk) [RESOLVED] - REDCap [RESOLVED] - VPN Setup (connect.bath.ac.uk) [RESOLVED] - Wake on LAN (connect.bath.ac.uk) [RESOLVED] - WAMS [RESOLVED] This work is being undertaken as a priority to protect University systems and data. Affected services will be restored as soon as it is safe to do so. We apologise for any short-notice disruption and will provide further updates as the maintenance progresses. https://status.bath.ac.uk/maintenance/1097065 Wed, 21 Oct 2026 11:39:40 -0000 https://status.bath.ac.uk/incident/1097065#0abf67eb61981dcc4bbc00830be18b523a44a8a239f28eae486114fc72c21ce3 Maintenance Stonefish (jobs.bath.ac.uk) will undergo a planned software upgrade from **09:00 on Thursday 29 October 2026**. **The service will be unavailable for approximately two hours while the upgrade is completed.** The upgrade will introduce new functionality to streamline the transfer of successful applicants’ details into the University’s HR system, reducing the need for information to be entered manually. The service is expected to return to normal once the upgrade and testing are complete. We apologise for any inconvenience and thank you for your patience while this work is carried out. https://status.bath.ac.uk/maintenance/1096654 Wed, 21 Oct 2026 07:04:24 -0000 https://status.bath.ac.uk/incident/1096654#7cab03bfc83a1da2c72c86c91007c7aa8ce6dbc780471202d9aec05a58c4ec1b Maintenance KxCatering and Food Direct will undergo planned server maintenance from **09:00 on Monday 26 October 2026**. **Both services will be unavailable for up to four hours while the upgrade is completed.** This essential maintenance will move the services onto a newer, fully supported platform, helping to ensure they continue to receive important security and software updates. The services are expected to return to normal once the upgrade and testing are complete. We apologise for any inconvenience and thank you for your patience while this work is carried out. https://status.bath.ac.uk/maintenance/1077939 Tue, 20 Oct 2026 14:55:09 -0000 https://status.bath.ac.uk/incident/1077939#0a7e99390add84e6550a245c93cc27d3e9f2090d3c9a3ead1d0e717e218afb9e Maintenance Maintenance completed https://status.bath.ac.uk/maintenance/1077939 Tue, 20 Oct 2026 14:55:09 -0000 https://status.bath.ac.uk/incident/1077939#004399866053cfebd0e6209cf80afb67867c4a50649972eea5fcfc373879cb0e Maintenance This maintenance is now complete. https://status.bath.ac.uk/maintenance/1094559 Mon, 19 Oct 2026 12:30:00 -0000 https://status.bath.ac.uk/incident/1094559#3c4e32d35e797e3ff34c7015a36d469596bef089d46d82674e576c2a30d8bd82 Maintenance Maintenance completed https://status.bath.ac.uk/maintenance/1094559 Mon, 19 Oct 2026 11:58:42 -0000 https://status.bath.ac.uk/incident/1094559#38662154ec39f0a1eb4981e66150a1543825b5e36c7f1d8ddef5954ccbe810fe Maintenance # Business Objects – Brief Service Restart Business Objects will be restarted at **13:20 today** to address reported service issues. **The service will be unavailable for approximately 10 minutes and is expected to return by 13:30.** We apologise for any inconvenience caused. https://status.bath.ac.uk/incident/1094402 Mon, 19 Oct 2026 10:00:00 -0000 https://status.bath.ac.uk/incident/1094402#92120d706058212a603c37a27db6c6d79b825b95bda5a719ec040ad04d7da2a5 Incident Our technical resolver team has now resolved the issue and successfully tested several previously affected reports, confirming that they are working as expected. Please be patient when running large reports, as these may take some time to complete. https://status.bath.ac.uk/incident/1094402 Mon, 19 Oct 2026 09:15:00 -0000 https://status.bath.ac.uk/incident/1094402#22cbd6dd931988733f275dc93f4d6be465d00ba2ea3c8d6a7e6f1de15c278157 Incident We are investigating an issue affecting Business Objects (for SAMIS) reporting. We will provide further updates as soon as possible and apologise for any inconvenience caused. https://status.bath.ac.uk/incident/1094321 Mon, 19 Oct 2026 07:50:00 -0000 https://status.bath.ac.uk/incident/1094321#5d47eacb40a4edc9131939ed614f4c6b9cc59925fde54a9c02654260ca5b4eea Incident Business Objects is now available again. A planned upgrade is scheduled for tomorrow, which is expected to improve the service’s stability and performance. https://status.bath.ac.uk/incident/1094321 Mon, 19 Oct 2026 07:31:02 -0000 https://status.bath.ac.uk/incident/1094321#a3e7453c03a15a14180708bc843c3902a5185a677e3ae280373baf52af779728 Incident We are investigating an issue affecting Business Objects (for SAMIS). We will provide further updates as soon as possible and apologise for any inconvenience caused. https://status.bath.ac.uk/maintenance/1085838 Thu, 15 Oct 2026 12:00:00 -0000 https://status.bath.ac.uk/incident/1085838#d825ce1096a8347c7c71d760d5915290a0187fb294ac1df700a6fcf946802868 Maintenance Maintenance completed https://status.bath.ac.uk/maintenance/1076231 Wed, 14 Oct 2026 16:00:24 -0000 https://status.bath.ac.uk/incident/1076231#49a04f103bed2c92548e3495c50585ebd62d24c6d6336103be0380c501e9f02e Maintenance Maintenance completed https://status.bath.ac.uk/maintenance/1085838 Fri, 09 Oct 2026 11:48:41 -0000 https://status.bath.ac.uk/incident/1085838#033486008a0246dc5a0a8f18e96652e7f6c29b9e6db1d605bd9ce6154553afe2 Maintenance We will be carrying out planned network migration work within our data centre, moving several networks onto new network infrastructure. The maintenance will take place between 09:00 and 13:00. No service disruption is expected, but services hosted on the affected networks should be considered at risk during this window. This work is part of our ongoing network modernisation programme, helping to improve the security, resilience, performance, and long-term supportability of the University’s network infrastructure. We will monitor services throughout the migration and take action if any issues arise. We apologise for any inconvenience caused. https://status.bath.ac.uk/maintenance/1077937 Thu, 08 Oct 2026 18:30:59 -0000 https://status.bath.ac.uk/incident/1077937#3d1970754a23f7e84fe3d8634da3a74d964cb2b81014cef0e4e30a6e59f45df3 Maintenance Maintenance completed https://status.bath.ac.uk/maintenance/1077934 Wed, 07 Oct 2026 18:30:56 -0000 https://status.bath.ac.uk/incident/1077934#6431c0d2feec3f51d1028aa4f24cb29835d451247db301da5f028762f9ad866e Maintenance Maintenance completed https://status.bath.ac.uk/incident/1084135 Wed, 07 Oct 2026 17:49:50 -0000 https://status.bath.ac.uk/incident/1084135#79d2279913b08b702c535efcd36dc3bff4611eda70aea143f66c3036eddc8d5a Incident This issue has now been resolved, we apologise for any inconvenience. https://status.bath.ac.uk/incident/1084135 Wed, 07 Oct 2026 15:50:00 -0000 https://status.bath.ac.uk/incident/1084135#47a3bf445826a26b68088693c1b03f9bb6e9a9ef5d8551ffb6581f8a81daaaaf Incident Our technical resolver team has identified the cause of the issue, and are working to implement a fix. We will provide further updates as soon as possible and apologise for any inconvenience caused. https://status.bath.ac.uk/incident/1084135 Wed, 07 Oct 2026 14:35:00 -0000 https://status.bath.ac.uk/incident/1084135#354f1758c743d9133c632fed31ed051172b21b4b7082ec103a38c84b68fc4310 Incident We are investigating an issue affecting Project Mapper. We will provide further updates as soon as possible and apologise for any inconvenience caused. https://status.bath.ac.uk/incident/1083170 Wed, 07 Oct 2026 10:31:37 -0000 https://status.bath.ac.uk/incident/1083170#67f131b63a1ac97f18f3bd3ddec47e6202e90ffa1d67478d95c80218587b5a2c Incident This issue is now resolved. https://status.bath.ac.uk/incident/1083167 Wed, 07 Oct 2026 07:30:00 -0000 https://status.bath.ac.uk/incident/1083167#8da095c455874373ac1a72a504c6c9b70292281a251fa0929bccad4c035dcbd6 Incident This issue is now resolved. https://status.bath.ac.uk/maintenance/1077933 Tue, 06 Oct 2026 18:30:53 -0000 https://status.bath.ac.uk/incident/1077933#723acfaf22ee1017e1e4bdcfac9ebb0bdd0ce7e65c864098007fdedb0ff0c1d9 Maintenance Maintenance completed https://status.bath.ac.uk/incident/1083167 Tue, 06 Oct 2026 14:55:00 -0000 https://status.bath.ac.uk/incident/1083167#1a195179b1f003bec799bbae73cc66773ebcde9b10b07bb1e90da4bb593aad9f Incident Performance currently appears to be acceptable. However, the [Panopto Cloud Operations Status](https://status.io/pages/57c1fd57097aa14d7f0021cd) page continues to report issues. We are therefore keeping the service status as degraded and will continue to monitor the situation. https://status.bath.ac.uk/incident/1083170 Tue, 06 Oct 2026 14:07:00 -0000 https://status.bath.ac.uk/incident/1083170#285ecf9bbda192f3c64eedfbc0a83fb6d4ec0b28faeefa2e58e42d4bd7f8801f Incident We are investigating an issue affecting the Applicant CRM where some application records are not reaching the CRM. DDaT has identified the root cause and is actively working to resolve the issue. We will provide further updates as soon as possible and apologise for any inconvenience caused. https://status.bath.ac.uk/maintenance/1077929 Mon, 05 Oct 2026 18:30:49 -0000 https://status.bath.ac.uk/incident/1077929#88bae62c8aa3df2aad5e6820617c14f5a3fdc71ca5eaae810ada510878007e8c Maintenance Maintenance completed https://status.bath.ac.uk/maintenance/1077939 Wed, 30 Sep 2026 07:22:08 -0000 https://status.bath.ac.uk/incident/1077939#774fe54cad87c422cd8b3eba37e411f4316151738fe308f846fa8ca7f8b50d61 Maintenance Business Objects for SAMIS will undergo planned maintenance on **Tuesday 20 October 2026** to apply an important software update and migrate the service to a modern, fully supported storage platform. The service will be **unavailable from 07:30 until approximately 17:00** while this work is completed. This essential maintenance will improve the security, reliability, and supportability of the service. We are also taking this opportunity to upgrade the underlying storage platform, which will provide improved data storage and backup/recovery. We apologise for any inconvenience and thank you for your patience while this work is carried out. https://status.bath.ac.uk/maintenance/1077937 Wed, 30 Sep 2026 07:19:26 -0000 https://status.bath.ac.uk/incident/1077937#e07911bd7ceeb5c6d67f6bdb99c812d54e16b18b3e6414f933e4afd37da8da42 Maintenance Due to quarterly software and security updates to the underlying service infrastructure, these services will be **temporarily unavailable during this maintenance window**. This essential maintenance ensures the systems remain secure, reliable, and up to date with the latest vendor patches. To minimise disruption, the work will be carried out **outside normal business hours**, beginning at **17:30**, when service usage is typically lower. https://status.bath.ac.uk/maintenance/1077934 Wed, 30 Sep 2026 07:17:57 -0000 https://status.bath.ac.uk/incident/1077934#7e346053df4bfacd18a2177644a29958bf304422011f61914a43294b6aeba475 Maintenance Due to quarterly software and security updates to the underlying service infrastructure, these services will be **temporarily unavailable during this maintenance window**. This essential maintenance ensures the systems remain secure, reliable, and up to date with the latest vendor patches. To minimise disruption, the work will be carried out **outside normal business hours**, beginning at **17:30**, when service usage is typically lower. https://status.bath.ac.uk/maintenance/1077933 Wed, 30 Sep 2026 07:17:09 -0000 https://status.bath.ac.uk/incident/1077933#624cf8c1cd59e9ac2eba3afa5b6905942eb1cb6948b23b5c5dccc3c9e52a69b1 Maintenance Due to quarterly software and security updates to the underlying service infrastructure, these services will be **temporarily unavailable during this maintenance window**. This essential maintenance ensures the systems remain secure, reliable, and up to date with the latest vendor patches. To minimise disruption, the work will be carried out **outside normal business hours**, beginning at **17:30**, when service usage is typically lower. https://status.bath.ac.uk/maintenance/1077929 Wed, 30 Sep 2026 07:15:59 -0000 https://status.bath.ac.uk/incident/1077929#bce7652decf88c4d5d7eccd87b42e6aefcce944440f2aeb4c813536ec1af30a9 Maintenance Due to quarterly software and security updates to the underlying service infrastructure, these services will be **temporarily unavailable during this maintenance window**. This essential maintenance ensures the systems remain secure, reliable, and up to date with the latest vendor patches. To minimise disruption, the work will be carried out **outside normal business hours**, beginning at **17:30**, when service usage is typically lower. https://status.bath.ac.uk/maintenance/1076231 Mon, 28 Sep 2026 11:37:36 -0000 https://status.bath.ac.uk/incident/1076231#ab11c7af804de4077add744e2fe53babd14d94d2e07438563fca3b9486ac4c6f Maintenance Kx RoomService will undergo planned maintenance to apply the latest software updates and **will be unavailable during this maintenance window.** This essential maintenance will help ensure the services remain secure, stable, up to date, and fully supported. We apologise for any inconvenience and thank you for your patience while this work is carried out. https://status.bath.ac.uk/maintenance/1071991 Thu, 24 Sep 2026 06:30:40 -0000 https://status.bath.ac.uk/incident/1071991#9c69d9f4ad073d2f569a6875eaec543522915d18ce28a7301ddbe8e8ebd51319 Maintenance Maintenance completed https://status.bath.ac.uk/maintenance/1071991 Wed, 23 Sep 2026 09:14:07 -0000 https://status.bath.ac.uk/incident/1071991#2f23af352654e5fcb0d62ecc09f6996697ddfb9c276e8384a38886e6dc77eaa3 Maintenance GitHub Enterprise (github.bath.ac.uk) will be unavailable during this maintenance window while we carry out a planned platform upgrade. This essential maintenance will update GitHub Enterprise to the latest supported release, ensuring the service remains **secure, reliable, and fully supported** with the latest fixes and improvements. During the upgrade, users will be unable to access GitHub Enterprise. A maintenance page will be displayed throughout the work, except for a brief interruption while the platform restarts. The maintenance is expected to take up to **30 minutes**, after which normal service will resume. https://status.bath.ac.uk/maintenance/1071911 Tue, 22 Sep 2026 17:00:18 -0000 https://status.bath.ac.uk/incident/1071911#7d022d0ad5da51d9abe7c175f0acba494a8d6e96d097d4c2680fe9150f10b287 Maintenance Maintenance completed https://status.bath.ac.uk/maintenance/1071911 Tue, 22 Sep 2026 16:20:18 -0000 https://status.bath.ac.uk/incident/1071911#392073460c1fddff0ac09d1b10f29d71f89caaae723a984ed52ffe8fd7262127 Maintenance iTrent will be restarted as part of planned maintenance to support the continued security and reliability of the service.   **The service may be unavailable for up to 10 minutes during the restart, and any existing sessions may be disconnected.**   iTrent is expected to return to normal automatically once the restart is complete. We apologise for any inconvenience caused. https://status.bath.ac.uk/maintenance/1046761 Wed, 16 Sep 2026 16:20:00 -0000 https://status.bath.ac.uk/incident/1046761#c2c6fe237f42fde9068624060794b61b3ec6ede39b6e8c64228e1fc51b0433d6 Maintenance Maintenance completed https://status.bath.ac.uk/maintenance/1062976 Mon, 14 Sep 2026 13:38:53 -0000 https://status.bath.ac.uk/incident/1062976#c40b3a4c189fb2e553b62eaf0f0a6219c1d76c7415c9b7bb8019c5bfde1d7432 Maintenance Following an urgent advisory relating to the University Print Service (PaperCut), emergency maintenance will be carried out at **16:30 today** to apply an update. **During this maintenance window, all printing services will be unavailable for approximately 15–30 minutes.** This includes printing, print release, and related print management functions. This work is being undertaken as a priority to protect the security of the service and restore full functionality following precautionary measures taken earlier this week. Services are expected to return to normal as soon as the maintenance is completed. We apologise for the short notice and any inconvenience caused, and thank you for your patience while this urgent work is carried out. https://status.bath.ac.uk/maintenance/1057557 Wed, 09 Sep 2026 07:35:31 -0000 https://status.bath.ac.uk/incident/1057557#2b18f7bf128acf443686829132bfd7045c6443199fafff2a9109a7e3ff708ec2 Maintenance On **14 September 2026**, the University's Self-Service Portal will be updated with a refreshed design and an improved DDaT Support section to help users find services and support more easily. The DDaT Support area will be reorganised by service type, such as accounts, storage, network connectivity, hardware, and software, rather than by task. Several forms will be moved or redesigned, and new request options will be introduced based on user feedback. Users will continue to sign in as normal, and all existing requests and records will remain available. The portal address will not change. If you regularly use DDaT Support, you may notice that some services are located in different places following the update. Any saved or bookmarked links to individual forms may no longer work and should be replaced with links from within the Self-Service Portal. These changes will provide a cleaner, more intuitive experience, improve accessibility and mobile usability, and make it easier to find the support you need. No downtime is expected during the implementation. If any issues are identified following the change, they will be monitored and addressed as quickly as possible. https://status.bath.ac.uk/maintenance/1048716 Thu, 03 Sep 2026 10:59:13 -0000 https://status.bath.ac.uk/incident/1048716#c7c5b83119dbc5f5729593c250470d832c034c18cbe1f3c9fedd8eebb14aecce Maintenance We are carrying out a further phase of our on‑campus file storage migration from our existing systems to a new storage solution. This work may cause planned, temporary disruptions to a small number of file shares and application distribution services. **During this maintenance window, the following locations will be synchronised and may be unavailable between 07:00 and 09:00 on 11 September 2026:** - **\\campus\Packages** - **\\campus\Files\Public (X:\Public)** - **\\campus\Files\Public\SALC\Apps (X:\Public\SALC\Apps)** Applications and software packages distributed from these locations may be temporarily unavailable while the migration is completed. This migration moves file storage onto a modern, fully supported platform, improving reliability, security, and the long‑term sustainability of University file and application services. https://status.bath.ac.uk/maintenance/1046761 Wed, 02 Sep 2026 10:33:04 -0000 https://status.bath.ac.uk/incident/1046761#4311d5beaf1c716b6dd6434fc3339a7934467f86964d98cfd5221f8369d10985 Maintenance Mahara, the University's e-portfolio system, will undergo its annual upgrade in September to introduce a refreshed interface, new features, and platform improvements. To prepare for the upgrade, **Mahara will be unavailable from 15:00 on Friday 11 September 2026**. Users should ensure they are logged out before this time to avoid any loss of unsaved work. The upgraded service is expected to be available again during the afternoon of **Tuesday 15 September 2026**. This upgrade will provide an improved user experience through a refreshed interface while ensuring the platform remains secure, reliable, and fully supported. We apologise for the extended downtime and thank you for your patience while this important upgrade is completed. https://status.bath.ac.uk/maintenance/1046667 Wed, 02 Sep 2026 09:31:14 -0000 https://status.bath.ac.uk/incident/1046667#0621827eb6514d732d677d7804cc947b2485b1982fa3c52b0f5178e5902fa31d Maintenance Following an urgent advisory relating to the University Print Service (PaperCut), emergency maintenance will be carried out at **16:45 today** to apply an update. **During this maintenance window, all printing services will be unavailable for approximately 15–30 minutes.** This includes printing, print release, and related print management functions. This work is being undertaken as a priority to protect the security of the service and restore full functionality following precautionary measures taken earlier this week. Services are expected to return to normal as soon as the maintenance is completed. We apologise for the short notice and any inconvenience caused, and thank you for your patience while this urgent work is carried out. https://status.bath.ac.uk/maintenance/1046660 Wed, 02 Sep 2026 09:25:00 -0000 https://status.bath.ac.uk/incident/1046660#2527eaabca464e9e0b03186ad03a47b343fcae7f8957e2f4c508d5aba8134b10 Maintenance The Re:View (Panopto) Scheduler Tool will undergo maintenance on **10 September 2026 from 17:20** to apply software and security updates to the underlying platform. During this maintenance window, the service will be unavailable for approximately **30 minutes**. This update will apply the latest Apache Tomcat fixes and security updates, helping to maintain a secure, stable, and supported service. The service is expected to return to normal once the maintenance is complete. We apologise for any inconvenience and thank you for your patience while this essential maintenance https://status.bath.ac.uk/maintenance/1046652 Wed, 02 Sep 2026 09:21:46 -0000 https://status.bath.ac.uk/incident/1046652#a8c2dfbc3436f80bd0755fbc61f1ee256e5ed2d4332c025aa8c7e629eefc7381 Maintenance We will be updating the **Re:View (Panopto) Scheduler** to introduce support for scheduling **livestreamed teaching sessions** alongside automated lecture recordings. Following this update, eligible timetabled activities will include a new streaming option within the scheduling form. When a livestream is scheduled, Panopto will automatically create the session and provide a viewer link, which will be shared with the organiser and available within the Scheduler. This enhancement will improve support for teaching and learning, particularly where lecture theatre capacity is limited or where hybrid and online delivery is required. It will also reduce the need for manual setup by support teams, enabling academic staff to manage livestream scheduling directly. A brief service interruption may occur during the deployment. We apologise for any inconvenience and appreciate your patience while this improvement is implemented. https://status.bath.ac.uk/maintenance/1046650 Wed, 02 Sep 2026 09:20:31 -0000 https://status.bath.ac.uk/incident/1046650#573ac7fe93bcca704fb93a1ed9c46a1edc4e054975055c19cdd88c47ba17d75b Maintenance Pure, the University's Current Research Information System (CRIS), will be upgraded to a newer version during this maintenance window to ensure the system remains up to date with the latest fixes and improvements. During the upgrade, **Pure will be unavailable to all users** for approximately **30 minutes**. This update will deliver important bug fixes, improve system stability, and help maintain a **secure and reliable service**. We apologise for any inconvenience and thank you for your patience while this maintenance is completed. https://status.bath.ac.uk/maintenance/1009353 Wed, 12 Aug 2026 08:24:11 -0000 https://status.bath.ac.uk/incident/1009353#a111220abfa5bab0e936f4aeb2a069ed83abc1ba9b9e4be9a819a2e2dc8a90f1 Maintenance We will be carrying out essential maintenance on the University's core network infrastructure within our data centres. This work is required to apply important security updates and ensure the network remains secure, stable, and fully supported. **Most services are expected to remain available throughout the maintenance. However, some services hosted within the University's data centres may experience a brief interruption while the upgrades are completed**. We are working with service owners to identify and minimise any impact. https://status.bath.ac.uk/maintenance/1006945 Mon, 10 Aug 2026 07:46:29 -0000 https://status.bath.ac.uk/incident/1006945#0dff7e3f7c3c0dd8bff63f42b01dd2271e2b2d302685d305df82a45a323e3825 Maintenance The REDCap server will be briefly restarted during this maintenance window as part of essential system maintenance. The system will be unavailable for a few minutes while the restart is completed. This work helps ensure the continued **security, stability, and reliability** of the service by keeping the underlying platform up to date with the latest patches and improvements. https://status.bath.ac.uk/maintenance/987141 Thu, 30 Jul 2026 12:49:47 -0000 https://status.bath.ac.uk/incident/987141#06db3485d8c06fbab2b15480553ad71e9c4baa15a9f5f2580443b1755c3384e2 Maintenance Power maintenance is taking place in this location. During this work, all power will be unavailable, including networking equipment, resulting in a loss of Wi-Fi and Ethernet connectivity for the duration of the maintenance. This work is being undertaken by Campus Infrastructure. https://status.bath.ac.uk/maintenance/984850 Wed, 29 Jul 2026 10:55:34 -0000 https://status.bath.ac.uk/incident/984850#39f540bf67e89207b38ca728ea260cb7af38ec45332ffb65e9638e16da4f35e5 Maintenance We will be carrying out planned maintenance on **Archibus (cafm.bath.ac.uk)** to replace the system licence with an updated version. During the maintenance window, **Archibus will be unavailable for up to 30 minutes** while the new licence is applied and services are restarted. This essential work will ensure the service remains fully licensed and supported while the University's transition to a replacement CAFM platform progresses. We apologise for any inconvenience and appreciate your patience while this maintenance is completed. https://status.bath.ac.uk/maintenance/984842 Wed, 29 Jul 2026 10:54:24 -0000 https://status.bath.ac.uk/incident/984842#ba9b59de20deec57691c53e29d0867cee490327e8e1be8a10ad89a6ac48fd42e Maintenance GitHub Enterprise (github.bath.ac.uk) will be unavailable during this maintenance window while we carry out a planned platform upgrade. This essential maintenance will update GitHub Enterprise to the latest supported release, ensuring the service remains **secure, reliable, and fully supported** with the latest fixes and improvements. During the upgrade, users will be unable to access GitHub Enterprise. A maintenance page will be displayed throughout the work, except for a brief interruption while the platform restarts. The maintenance is expected to take approximately **90 minutes**, after which normal service will resume. https://status.bath.ac.uk/maintenance/980330 Mon, 27 Jul 2026 10:30:17 -0000 https://status.bath.ac.uk/incident/980330#25d8f33bfc32bdd07cc00be1260d42e7301ce406c51a391d2a0a55b6279a3f18 Maintenance iTrent, the University's HR and Payroll system, including **Employee Self Service (ESS)** and **Manager Self Service (MSS)**, will be unavailable for up to **two hours** during this maintenance window while an upgrade is carried out. During this time, users will be unable to access iTrent, ESS, or MSS. This update will bring iTrent onto the latest supported software version, helping to maintain the **security, stability, and reliability** of the service, while applying the latest fixes and improvements. https://status.bath.ac.uk/maintenance/964556 Wed, 15 Jul 2026 07:54:38 -0000 https://status.bath.ac.uk/incident/964556#a9af4ff963acc98f91973b95c0e76091064d225ddfdc003fefeb09499ae44d0d Maintenance We will be carrying out a planned upgrade of **BeyondTrust Remote Support (support.bath)** to the latest vendor-supported version. During the maintenance window, IT staff and support teams will be unable to initiate or connect to remote support sessions, and any users awaiting assistance may experience a short delay. The service is expected to be unavailable for **30–60 minutes**. This upgrade will deliver the latest security, stability, and reliability improvements, helping to ensure the service remains secure, fully supported, and up to date. We apologise for any inconvenience and appreciate your patience while this essential work is carried out. https://status.bath.ac.uk/maintenance/964552 Wed, 15 Jul 2026 07:50:11 -0000 https://status.bath.ac.uk/incident/964552#e652d22c421b85a0e4db85e3a19e8bc54dd9e6fee43efbb3af2542e4b0257005 Maintenance We will be carrying out essential maintenance on the University's core network infrastructure within our data centres. This work is required to apply important security updates and ensure the network remains secure, stable, and fully supported. **Most services are expected to remain available throughout the maintenance. However, some services hosted within the University's data centres may experience a brief interruption while the upgrades are completed**. We are working with service owners to identify and minimise any impact. https://status.bath.ac.uk/maintenance/961985 Mon, 13 Jul 2026 10:56:40 -0000 https://status.bath.ac.uk/incident/961985#422efb30a5ec36a82a1a555470adc6b886ba21ac5a7d4a8070483bc5157277d3 Maintenance We will be carrying out essential maintenance to upgrade the underlying **SQL Server platform** supporting this service. This work is required as the current version is approaching end of life and will no longer receive **security updates, vendor support, or patches**. This upgrade will help maintain a **secure, stable, and supported service**, and reduce the risk of future issues as older software is retired. During the maintenance window, **this service will be unavailable** for approximately **4 hours**. We apologise for the short notice and any inconvenience caused. https://status.bath.ac.uk/maintenance/961983 Mon, 13 Jul 2026 10:55:30 -0000 https://status.bath.ac.uk/incident/961983#c03326b45649c36243e112e283223f3aaaa4ee131f95fa06b00dbdd9440a8c83 Maintenance We will be carrying out essential maintenance to upgrade the underlying **SQL Server platform** supporting this service. This work is required as the current version is approaching end of life and will no longer receive **security updates, vendor support, or patches**. This upgrade will help maintain a **secure, stable, and supported service**, and reduce the risk of future issues as older software is retired. During the maintenance window, **this service will be unavailable** for approximately **4 hours**. We apologise for the short notice and any inconvenience caused. https://status.bath.ac.uk/maintenance/946922 Wed, 08 Jul 2026 07:03:55 -0000 https://status.bath.ac.uk/incident/946922#7b20bfe7e800a5032c8b2efe8220e5115a303a9ada038516be7c7620878f567c Maintenance We will be carrying out essential maintenance to upgrade the underlying **SQL Server platform** supporting this service. This work is required as the current version is approaching end of life and will no longer receive **security updates, vendor support, or patches**. This upgrade will help maintain a **secure, stable, and supported service**, and reduce the risk of future issues as older software is retired. During the maintenance window, **this service will be unavailable** for approximately **4 hours**. We apologise for the short notice and any inconvenience caused. https://status.bath.ac.uk/maintenance/946921 Wed, 08 Jul 2026 07:03:09 -0000 https://status.bath.ac.uk/incident/946921#ac0b181d8fea52f6e2d4e49c1210400f3b1ac1b9827938541cea93363b123445 Maintenance We will be carrying out essential maintenance to upgrade the underlying **SQL Server platform** supporting this service. This work is required as the current version is approaching end of life and will no longer receive **security updates, vendor support, or patches**. This upgrade will help maintain a **secure, stable, and supported service**, and reduce the risk of future issues as older software is retired. During the maintenance window, **this service will be unavailable** for approximately **4 hours**. We apologise for the short notice and any inconvenience caused. https://status.bath.ac.uk/maintenance/946158 Tue, 07 Jul 2026 14:53:11 -0000 https://status.bath.ac.uk/incident/946158#042d768537431635ae6a685701b3eb921749bfa19ad77819c010f0ab07c1dbe6 Maintenance Power maintenance is taking place in this location. During this work, all power will be unavailable, including networking equipment, resulting in a loss of Wi-Fi and Ethernet connectivity for the duration of the maintenance. This work is being undertaken by Campus Infrastructure. https://status.bath.ac.uk/maintenance/944985 Mon, 06 Jul 2026 15:37:57 -0000 https://status.bath.ac.uk/incident/944985#dc6440e7251664b397d4889e829233f393f25747a0100946261712008fcff9bf Maintenance Power maintenance is taking place in this location. During this work, all power will be unavailable, including networking equipment, resulting in a loss of Wi-Fi and Ethernet connectivity for the duration of the maintenance. This work is being undertaken by Campus Infrastructure. https://status.bath.ac.uk/maintenance/944815 Mon, 06 Jul 2026 12:04:46 -0000 https://status.bath.ac.uk/incident/944815#d07a2679c7b82dc668ae5dde52f84d9660065b3ea4e89f04bb1d42ced56030b5 Maintenance We will be carrying out essential maintenance to upgrade the underlying **SQL Server platform** supporting this service. This work is required as the current version is approaching end of life and will no longer receive **security updates, vendor support, or patches**. This upgrade will help maintain a **secure, stable, and supported service**, and reduce the risk of future issues as older software is retired. During the maintenance window, **this service will be unavailable** for approximately **4 hours**. We apologise for the short notice and any inconvenience caused. https://status.bath.ac.uk/maintenance/944807 Mon, 06 Jul 2026 11:54:57 -0000 https://status.bath.ac.uk/incident/944807#71c28bf1667c43af25b8cda3b7be67c848decfcd4d877582ea74fe3918f94c54 Maintenance We will be carrying out essential maintenance to upgrade the underlying **SQL Server platform** supporting this service. This work is required as the current version is approaching end of life and will no longer receive **security updates, vendor support, or patches**. This upgrade will help maintain a **secure, stable, and supported service**, and reduce the risk of future issues as older software is retired. During the maintenance window, **this service will be unavailable** for approximately **4 hours**. We apologise for the short notice and any inconvenience caused. https://status.bath.ac.uk/maintenance/942514 Fri, 03 Jul 2026 11:01:01 -0000 https://status.bath.ac.uk/incident/942514#22660eb7f26c357d04f31f586b6d70407abdf3efe0af3b8265681d0d0cee9875 Maintenance We will be carrying out urgent maintenance to upgrade the underlying **SQL Server platform** supporting this service. This work is required as the current version is approaching end of life and will no longer receive **security updates, vendor support, or patches**. This upgrade will help maintain a **secure, stable, and supported service**, and reduce the risk of future issues as older software is retired. During the maintenance window, **this service will be unavailable** for approximately **4 hours**. We apologise for the short notice and any inconvenience caused. https://status.bath.ac.uk/maintenance/940303 Wed, 01 Jul 2026 07:43:03 -0000 https://status.bath.ac.uk/incident/940303#cc05abf4b54f14ab1a0e031caa694bb72485f1274ff56e2a553200d818eb1aac Maintenance Due to quarterly software and security updates to the underlying service infrastructure, these services will be briefly unavailable during this time. This essential maintenance ensures the systems remain secure, reliable, and up to date with the latest vendor patches. To minimise disruption, the work will be carried out **outside normal business hours**, beginning at **17:30**, when service usage is typically lower. https://status.bath.ac.uk/maintenance/940301 Wed, 01 Jul 2026 07:42:09 -0000 https://status.bath.ac.uk/incident/940301#48ce9a255dfc752209cf50da0a389086ad8725e8c46c0c3297cc0346460861bc Maintenance Due to quarterly software and security updates to the underlying service infrastructure, these services will be briefly unavailable during this time. This essential maintenance ensures the systems remain secure, reliable, and up to date with the latest vendor patches. To minimise disruption, the work will be carried out **outside normal business hours**, beginning at **17:30**, when service usage is typically lower. https://status.bath.ac.uk/maintenance/940300 Wed, 01 Jul 2026 07:41:20 -0000 https://status.bath.ac.uk/incident/940300#30592a11dd30672890c06397677fe23305f5815ca97d63cdd4df8da8feb687d0 Maintenance Due to quarterly software and security updates to the underlying service infrastructure, these services will be briefly unavailable during this time. This essential maintenance ensures the systems remain secure, reliable, and up to date with the latest vendor patches. To minimise disruption, the work will be carried out **outside normal business hours**, beginning at **17:30**, when service usage is typically lower. https://status.bath.ac.uk/maintenance/940293 Wed, 01 Jul 2026 07:39:31 -0000 https://status.bath.ac.uk/incident/940293#8b683cd704890b444cd4bdde1a8f332caf8337cb869ab2e635122a47fb134feb Maintenance Due to quarterly software and security updates to the underlying service infrastructure, these services will be briefly unavailable during this time. This essential maintenance ensures the systems remain secure, reliable, and up to date with the latest vendor patches. To minimise disruption, the work will be carried out **outside normal business hours**, beginning at **17:30**, when service usage is typically lower. https://status.bath.ac.uk/maintenance/939231 Tue, 30 Jun 2026 08:23:33 -0000 https://status.bath.ac.uk/incident/939231#abe230277f294c5d0d3168e485f1ae0cbad459a13b1e1810b1f4386159d1d8e0 Maintenance We will be carrying out essential maintenance to upgrade the underlying **SQL Server platform** supporting this service. This work is required as the current version is approaching end of life and will no longer receive **security updates, vendor support, or patches**. This upgrade will help maintain a **secure, stable, and supported service**, and reduce the risk of future issues as older software is retired. During the maintenance window, **this service will be unavailable** for approximately **4 hours**. We apologise for the short notice and any inconvenience caused. https://status.bath.ac.uk/maintenance/938529 Mon, 29 Jun 2026 13:28:02 -0000 https://status.bath.ac.uk/incident/938529#2ee83ba65b9080390ad6a10f0fab3e90b5099a38ada1916b2a4247579d8280cf Maintenance We will be carrying out essential maintenance to upgrade the underlying **SQL Server platform** supporting this service. This work is required as the current version is approaching end of life and will no longer receive **security updates, vendor support, or patches**. This upgrade will help maintain a **secure, stable, and supported service**, and reduce the risk of future issues as older software is retired. During the maintenance window, **this service will be unavailable** for approximately **4 hours**. We apologise for the short notice and any inconvenience caused. https://status.bath.ac.uk/maintenance/938526 Mon, 29 Jun 2026 13:27:27 -0000 https://status.bath.ac.uk/incident/938526#88268caa25618e3e8c71aaeba7a2183e161018a0bfb69229720ff144df8d01dc Maintenance We will be carrying out essential maintenance to upgrade the underlying **SQL Server platform** supporting this service. This work is required as the current version is approaching end of life and will no longer receive **security updates, vendor support, or patches**. This upgrade will help maintain a **secure, stable, and supported service**, and reduce the risk of future issues as older software is retired. During the maintenance window, **this service will be unavailable** for approximately **4 hours**. We apologise for the short notice and any inconvenience caused. https://status.bath.ac.uk/maintenance/925328 Tue, 16 Jun 2026 07:34:56 -0000 https://status.bath.ac.uk/incident/925328#3a6619c0253634e351eea3888db18621a7562008e2077f98e102e79a543eebd6 Maintenance Pure will be upgraded to a newer version to ensure the system remains up to date with the latest fixes and improvements. During this time, **Pure will be unavailable to all users** for approximately **30 minutes**. This upgrade will deliver important bug fixes, improve system stability, and help maintain a **secure and reliable service**. https://status.bath.ac.uk/maintenance/919832 Wed, 10 Jun 2026 11:31:48 -0000 https://status.bath.ac.uk/incident/919832#07c53243c8674fe371dc16ab7fd644f647210670856d3b4e346d4e4f45bbb8e6 Maintenance The Campus Infrastructure department, supported by specialist electrical contractors, will be carrying out statutory high‑voltage (HV) maintenance across several University substations. This essential work is required to maintain the safety, compliance, and reliability of the University’s electrical infrastructure. Although this work is not IT‑led, it may have an **impact on IT and network services** in affected buildings. Power interruptions during the maintenance windows may affect equipment that supports **wired (Ethernet) and wireless (Wi‑Fi)** connectivity, meaning network services may be at risk while work is underway. - **Saturday 20 June 2026** - **M Substation** (07:00–12:00): 7 West, 8 West, 9 West, 10 West, West Car Park - **S Substation** (12:30–17:30): The Quads We recommend users in affected buildings **save their work in advance** and plan accordingly. Updates will be provided via the status page if the expected impact changes. https://status.bath.ac.uk/maintenance/919830 Wed, 10 Jun 2026 11:28:20 -0000 https://status.bath.ac.uk/incident/919830#929846543e09ed99e7271f4a286db6a864c18853d5c77d8db86293947e95e761 Maintenance We will be introducing automatic **expiration for sharing links** in SharePoint and OneDrive to improve data security. Currently, sharing links remain active indefinitely. Following this change, **new** links will **expire after 180 days by default**, with users able to set a custom expiry of up to 365 days when sharing files. This update reduces the risk of unintended long‑term access to content by ensuring links do not remain active longer than necessary, supporting stronger data security and governance. For more detailed information, please read: [Updates to sharing links in SharePoint and OneDrive](https://bath.ac.uk/announcements/updates-to-sharing-links-in-sharepoint-and-onedrive/). https://status.bath.ac.uk/maintenance/919826 Wed, 10 Jun 2026 11:25:31 -0000 https://status.bath.ac.uk/incident/919826#2d15042f0c96555222d03a96faa114c9561844f00496986ed9ba7aac180084c9 Maintenance We will be carrying out planned network migration work across our data centres, moving a number of systems onto new network infrastructure. **A maintenance window will take place each day between 09:00 and 11:00, during which there may be brief interruptions to some services. No downtime is expected outside this window.** This work is part of ongoing improvements to enhance network security, resilience, and performance. We will monitor services throughout the migration and take action if any issues arise. https://status.bath.ac.uk/maintenance/919823 Wed, 10 Jun 2026 11:21:23 -0000 https://status.bath.ac.uk/incident/919823#58682f0969df5829fbe37eec1223f3f9055563506593ebadb41c4c037f7a3779 Maintenance We will be carrying out planned maintenance on **Business Objects for iTrent** to move its underlying data store to a new storage platform as part of ongoing infrastructure improvements. During this work, **Business Objects for iTrent services will be unavailable** while data is migrated. Staff will temporarily be unable to access or run reports during this period. Business Objects for SAMIS will be unaffected by this change. This change will move data onto a **modern, fully supported platform**, improving system reliability and ensuring the service remains sustainable and supported going forward. https://status.bath.ac.uk/maintenance/914320 Fri, 05 Jun 2026 10:07:00 -0000 https://status.bath.ac.uk/incident/914320#bdce2ab87e4164a855ace507e05a542fc7a11d1a8bd6efcbebf3d90dad3a0e64 Maintenance Moodle will be **unavailable for the full day on Wednesday 29 July 2026** due to scheduled annual maintenance, upgrade activities, and the creation of the 2025/26 archive snapshot. There will be no access to the system, including read-only, during this period. This work is required to maintain platform security, stability, and performance and includes behind-the-scenes system updates and infrastructure improvements. A full snapshot of the site will be taken ahead of the maintenance and retained as a 6-year archive. The service is expected to be restored, with the archive available, by Thursday 30 July 2026. https://status.bath.ac.uk/maintenance/911771 Wed, 03 Jun 2026 07:06:24 -0000 https://status.bath.ac.uk/incident/911771#6ea6344da2b1726d9415a48e2f94c11556633dc6b60d9350f4ba1192b31887b8 Maintenance We will be carrying out planned network migration work across our data centres, moving a number of systems onto new network infrastructure. **A maintenance window will take place each day between 09:00 and 11:00, during which there may be brief interruptions to some services. No downtime is expected outside this window.** This work is part of ongoing improvements to enhance network security, resilience, and performance. We will monitor services throughout the migration and take action if any issues arise. https://status.bath.ac.uk/maintenance/910856 Tue, 02 Jun 2026 08:00:57 -0000 https://status.bath.ac.uk/incident/910856#ea5d33315061ffb79abca9dc5dadd1072503bacae4b5ba067b17748c0db7eb74 Maintenance The University Print Service (PaperCut) will undergo a routine software upgrade on Tuesday 2 June 2026 from 09:00. **During this maintenance window, printing, scanning, and copying services may be intermittently unavailable while the upgrade is carried out**. Although the work is expected to take approximately four hours, **users should still be able to print for much of this period**. However, brief interruptions to printing, scanning, device login, or print release functionality may occur. This upgrade will apply important security updates, bug fixes, and platform improvements to keep the University’s print service secure, stable, and fully supported. We apologise for any inconvenience caused and thank you for your patience while this essential maintenance is completed. https://status.bath.ac.uk/maintenance/906336 Wed, 27 May 2026 08:51:01 -0000 https://status.bath.ac.uk/incident/906336#a6930f9f9f22fc00da71fa8f29342837aa60ce0f053b349cdfdce7fcb33a01d3 Maintenance We will be carrying out planned network migration work across our data centres, moving a number of systems onto new network infrastructure. **A maintenance window will take place each day between 09:00 and 11:00, during which there may be brief interruptions to some services. No downtime is expected outside this window.** This work is part of ongoing improvements to enhance network security, resilience, and performance. We will monitor services throughout the migration and take action if any issues arise. https://status.bath.ac.uk/maintenance/900830 Wed, 20 May 2026 14:44:24 -0000 https://status.bath.ac.uk/incident/900830#d2c4e4663d3faaf14049d57ffafee952bd5d6499704c60ae6d05eb76c450502d Maintenance We will be performing an upgrade of the iTrent system. During the upgrade window, **both Employee Self Service (ESS) and Manager Self Service (MSS) will be unavailable for up to 3hours**. Users will be logged off at the start of the upgrade and will not be able to log in again until the work is complete. https://status.bath.ac.uk/maintenance/895816 Thu, 14 May 2026 10:49:59 -0000 https://status.bath.ac.uk/incident/895816#3199a5aff52e7cbd5ceef399934f93ab626d10e694cb7de462a1160539ff96cf Maintenance We will be restarting the Business Objects service for SAMIS this evening to install new certificates. The work will take place shortly after 17:30, and the service is expected to be available again by 18:00. We apologise in advance for any inconvenience this may cause. https://status.bath.ac.uk/maintenance/894852 Wed, 13 May 2026 07:30:06 -0000 https://status.bath.ac.uk/incident/894852#4614c6e1f795c4eba2a69a4945e2d42a0b8fbddf4c806aa3960fb7a2077c353e Maintenance We will be carrying out planned network migration work across our data centres, moving a number of systems onto new network infrastructure. **A maintenance window will take place each day between 09:00 and 11:00, during which there may be brief interruptions to some services. No downtime is expected outside this window.** Services that may be briefly affected include: - 19-May-26 Aruba ClearPass - 19-May-26 Ceph Storage - 19-May-26 VMWare - 20-May-26 Oracle Zones - 20-May-26 Ceph Storage - 21-May-26 Ceph Storage - 21-May-26 Oracle servers - 22-May-26 Ceph Storage - 22-May-26 Active Directory This work is part of ongoing improvements to enhance network security, resilience, and performance. We will monitor services throughout the migration and take action if any issues arise. https://status.bath.ac.uk/maintenance/889020 Wed, 06 May 2026 07:19:31 -0000 https://status.bath.ac.uk/incident/889020#a747bc8f4cd7eb33581ef929f26b6ff3fa227c8cf2147144e2e714365fabebb5 Maintenance We will be carrying out planned network migration work across our data centres, moving a number of systems onto new network infrastructure. **A maintenance window will take place each day between 09:00 and 11:00, during which there may be brief interruptions to some services. No downtime is expected outside this window.** Services that may be briefly affected include: - Active Directory - Ceph Storage - CommVault - Hex - Networks ESXI - Nutanix - Oracle Zones - VMware (SQL) This work is part of ongoing improvements to enhance network security, resilience, and performance. We will monitor services throughout the migration and take action if any issues arise. https://status.bath.ac.uk/maintenance/883330 Wed, 29 Apr 2026 16:01:16 -0000 https://status.bath.ac.uk/incident/883330#858b3639b05460a661459741043af6ca5863da824beaf66294f38c0ea521e17c Maintenance To support a network change for the Oracle Database server, we will be temporarily shutting down a small number of non‑production systems to ensure sufficient capacity for live services. The following systems will be unavailable overnight: - Agresso Test - Agresso Dev - iTrentZZ These systems are expected to be available again by approximately 09:30, subject to the successful completion of the network changes. We apologise for any inconvenience and thank you for your understanding while this work is carried out. https://status.bath.ac.uk/maintenance/882963 Wed, 29 Apr 2026 07:09:47 -0000 https://status.bath.ac.uk/incident/882963#88b24ead41511a0c79f1385aa4a8a4639e81395aa70ff964df340659f21e8351 Maintenance We will be carrying out planned network migration work across our data centres, moving a number of systems onto new network infrastructure. **A maintenance window will take place each day between 09:00 and 11:00, during which there may be brief interruptions to some services. No downtime is expected outside this window.** Services that may be briefly affected include: - CommVault - Ceph Storage - Oracle servers - Oracle Zones - VMware (SQL) This work is part of ongoing improvements to enhance network security, resilience, and performance. We will monitor services throughout the migration and take action if any issues arise. https://status.bath.ac.uk/maintenance/880741 Mon, 27 Apr 2026 10:14:18 -0000 https://status.bath.ac.uk/incident/880741#ca87897a900e0a399932fc6fcf183c435418e656b8b2800a7adf8e8a28737c35 Maintenance We will be restarting the GitHub Enterprise server to complete the installation of a security update. During this time, access to GitHub Enterprise may be briefly unavailable. This work is required to ensure the continued security and stability of the service. https://status.bath.ac.uk/maintenance/877066 Wed, 22 Apr 2026 07:38:00 -0000 https://status.bath.ac.uk/incident/877066#e48b5807467bc9d39e16342235da9b87e3fbaa11c7736fe5afaf8f4d5fab18e7 Maintenance We will be carrying out planned network migration work across our data centres, moving a number of systems onto new network infrastructure. **A maintenance window will take place each day between 09:00 and 11:00, during which there may be brief interruptions to some services. No downtime is expected outside this window.** Services that may be briefly affected include: - Active Directory - Anatra HPC - AUDIO MULTICAST LINK - Ceph Storage - DRAX AMX - Network Management Tools - Oracle servers - University Radio Bath This work is part of ongoing improvements to enhance network security, resilience, and performance. We will monitor services throughout the migration and take action if any issues arise. https://status.bath.ac.uk/maintenance/872092 Wed, 15 Apr 2026 07:47:21 -0000 https://status.bath.ac.uk/incident/872092#6d2ce116cf6014859e5c65769be40154279a58afa1d82d144a8ddb7db2d6c367 Maintenance We will be carrying out a planned upgrade of KxWelcome to enable a new Single Sign‑On (SSO) user journey. The upgrade will affect the Student Portal, Staff (Enterprise) Portal, and the desktop client. **During the upgrade window, the service will be unavailable, and users may notice changes to the interface or functionality once the upgrade is complete.** This upgrade has been fully tested in a non‑live environment and will allow KxWelcome to move away from reliance on legacy authentication systems, improving the future security and flexibility of access for staff and students. https://status.bath.ac.uk/maintenance/872089 Wed, 15 Apr 2026 07:46:16 -0000 https://status.bath.ac.uk/incident/872089#a21965358ceb126a1f91206c53108189f47727f90ffa4411c3435028fd4b7bf2 Maintenance We will be carrying out planned maintenance on Sympa (ists.bath.ac.uk). During this time, the service will be unavailable for approximately **2 hours**, but this may increase. This work involves moving the underlying data storage to a new platform. To complete this safely, Sympa will be placed into maintenance mode (and will be unavailable) while a final data synchronisation and system reconfiguration takes place. This upgrade ensures the service is hosted on modern, supported infrastructure, improving long-term reliability and security. There will be no changes to the user interface or functionality following this work. We apologise for any inconvenience caused and will provide updates via the status page as the work progresses. https://status.bath.ac.uk/maintenance/872087 Wed, 15 Apr 2026 07:44:53 -0000 https://status.bath.ac.uk/incident/872087#253d64d311092030b01e78309df283273a11e8981b5e02f4c7325febfccdcf5d Maintenance We will be carrying out planned network migration work across our data centres, moving a number of systems onto new network infrastructure. **A maintenance window will take place each day between 09:00 and 11:00, during which there may be brief interruptions to some services. No downtime is expected outside this window.** Services that may be briefly affected include: - Active Directory - Ceph Storage - Computational Research Systems - Computational Teaching Systems - Exterity IPTV management console - Networks Esxi - Oracle Zones - Physics Research Group Server - Synergy (Course Costing) - VMware This work is part of ongoing improvements to enhance network security, resilience, and performance. We will monitor services throughout the migration and take action if any issues arise. https://status.bath.ac.uk/maintenance/870464 Fri, 10 Apr 2026 16:00:00 -0000 https://status.bath.ac.uk/incident/870464#3594a83498cc3f12c8b41eebf721827b02cd4a267f72051d224a11800be9c021 Maintenance Academic staff will be unable to access Panopto Scheduler while the [SAMIS - Annual Upgrade](https://status.bath.ac.uk/maintenance/862254) is underway. **The work is expected to be completed by Wednesday 15 April**. Updates will be provided via the status page as the upgrade progresses, if required. https://status.bath.ac.uk/maintenance/866903 Wed, 08 Apr 2026 07:43:41 -0000 https://status.bath.ac.uk/incident/866903#c8f33ce004657ab5215e416f56664d3f7d77c637d006ef2cd497db1ab2e33b62 Maintenance We will be carrying out planned network migration work across our data centres, moving a number of systems onto new network infrastructure. **A maintenance window will take place each day between 09:00 and 11:00, during which there may be brief interruptions to some services. No downtime is expected outside this window.** Services that may be briefly affected include: - Aruba ClearPass - Canteen Services - Computational Teaching Systems - DRAX AMX - Network ESXi - Network Management - ONELAN - Oracle Servers - Physics Research Group Services - Security Video Recording - Synology - VMware This work is part of ongoing improvements to enhance network security, resilience, and performance. We will monitor services throughout the migration and take action if any issues arise. https://status.bath.ac.uk/maintenance/866898 Wed, 08 Apr 2026 07:37:36 -0000 https://status.bath.ac.uk/incident/866898#66b579696bc6764a97dde23ff61a718168d03937ab18600812aa6f849738ea09 Maintenance Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable during this time. This essential maintenance ensures that the systems remain secure, reliable, and up to date with the latest vendor patches. https://status.bath.ac.uk/maintenance/863350 Thu, 02 Apr 2026 12:07:42 -0000 https://status.bath.ac.uk/incident/863350#315c5b98bfe32b61c259a30485a92ed461f89ee30dcb9f5b8667b77c926f31a8 Maintenance The REDCap server will undergo an incremental update at this time. **During the installation and subsequent restart, the system may be unavailable for up to 10 minutes.** This update helps ensure the continued security and functionality of the application. https://status.bath.ac.uk/maintenance/862250 Wed, 01 Apr 2026 07:25:02 -0000 https://status.bath.ac.uk/incident/862250#6d72bff0724094916b644bdfe3c1bb658f75b7246d903251b5d00b9ce64af612 Maintenance Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable during this time. This essential maintenance ensures that the systems remain secure, reliable, and up to date with the latest vendor patches. https://status.bath.ac.uk/maintenance/858193 Thu, 26 Mar 2026 12:53:18 -0000 https://status.bath.ac.uk/incident/858193#234eddeecbc7a12ad4ebf8d92097fb6590080309ba92b7d0d08a26a72bf2f751 Maintenance We will be performing an upgrade of the iTrent system. During the upgrade window, **both Employee Self Service (ESS) and Manager Self Service (MSS) will be unavailable for up to 15 minutes**. Users will be logged off at the start of the upgrade and will not be able to log in again until the work is complete. This update includes routine fixes and an important legislative change to Statutory Sick Pay rules. https://status.bath.ac.uk/maintenance/853482 Fri, 20 Mar 2026 09:20:13 -0000 https://status.bath.ac.uk/incident/853482#ee5ae8dfdfd5515ac696a539dcf18107ca091351798b39c4ccd4cc0ef8961372 Maintenance According to Panopto: "Panopto Cloud services are scheduled for essential database maintenance and enhancements on Saturday, March 21st, 2026. These updates necessitate a period of downtime, which is projected to last up to three (3) hours. During this maintenance window, access to videos on your Panopto site will be unavailable. Furthermore, any attempts to upload new content from recording clients will result in a "Server unable to connect" error message." https://status.bath.ac.uk/maintenance/852105 Wed, 18 Mar 2026 13:26:30 -0000 https://status.bath.ac.uk/incident/852105#8df19bc9695eabd5b2d41981654e7dc98fd5ea94ab8980a5eca15a0e0e03c5d5 Maintenance Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable during this time. This essential maintenance ensures that the systems remain secure, reliable, and up to date with the latest vendor patches. https://status.bath.ac.uk/maintenance/852102 Wed, 18 Mar 2026 13:21:29 -0000 https://status.bath.ac.uk/incident/852102#01c2a8bf110714d44d644dc478aa046898b45d894d333b72f08066d4139a5a13 Maintenance Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable during this time. This essential maintenance ensures that the systems remain secure, reliable, and up to date with the latest vendor patches. https://status.bath.ac.uk/maintenance/839862 Wed, 04 Mar 2026 08:08:13 -0000 https://status.bath.ac.uk/incident/839862#40d8c9e1821b8bc735e9bc738f5fbcf54af6f9d14cf23f576ae2cf81c2a86a4a Maintenance We will be upgrading the versions of Apache and PHP used on the University’s web servers during this maintenance window. **The website may be briefly unavailable while the updates are applied.** These updates ensure the platform remains secure, up to date, and aligned with supported versions across our infrastructure, helping to maintain the security and stability of the University website. https://status.bath.ac.uk/maintenance/838879 Tue, 03 Mar 2026 11:06:14 -0000 https://status.bath.ac.uk/incident/838879#166b84f98b12a0e9f128f36ee8e61e570154a073ee66e50754cd73f660d98606 Maintenance We will be restarting the SendSuite server. During this time, the service may be unavailable for up to 15 minutes. This work is required to ensure the continued security and reliable operation of the application. https://status.bath.ac.uk/maintenance/838811 Tue, 03 Mar 2026 09:39:36 -0000 https://status.bath.ac.uk/incident/838811#e255a5c6436e2d54b9b00364dc5413e9f57547e7dbfbed15b6645bc0cf503cb9 Maintenance TOPdesk will be carrying out maintenance to their internal tooling during this time. This update does **not** directly affect the University’s TOPdesk environment, and no impact to service availability is expected. However, as the work is taking place within TOPdesk’s wider datacentre infrastructure, there is a small possibility that access to TOPdesk may be briefly interrupted for up to 10 minutes during the maintenance window. We do not anticipate disruption but will monitor the service as a precaution. https://status.bath.ac.uk/maintenance/832780 Wed, 25 Feb 2026 09:02:56 -0000 https://status.bath.ac.uk/incident/832780#9c10bc44df16a5509a2a211de164669f06936363c0049d6bc3a8038a744517be Maintenance We will be carrying out a short period of maintenance on the Panopto Scheduler to improve access for non-payroll staff. During this time, the Scheduler will be temporarily unavailable. Once complete, non-payroll users (such as contractors or agency staff) will be able to access the Scheduler and schedule recordings where they are listed as a unit convenor or additional teacher. https://status.bath.ac.uk/maintenance/831201 Mon, 23 Feb 2026 11:02:03 -0000 https://status.bath.ac.uk/incident/831201#a1fcdac08a6cdf973cd610da9c1ebf92db40202c4984e23a19db2b874ecefbf5 Maintenance We will be restarting the GitHub Enterprise server to complete the installation of a security update. During this time, access to GitHub Enterprise may be briefly unavailable. This work is required to ensure the continued security and stability of the service. https://status.bath.ac.uk/maintenance/827868 Wed, 18 Feb 2026 09:10:11 -0000 https://status.bath.ac.uk/incident/827868#d18b9008472b361b6587d3416f767ae3d90733d2cc66e6776642c3bab97d0a82 Maintenance During this time, iTrent Employee Self Service (ESS) and Manager Self Service (MSS) will be unavailable for up to 2 hours. All users will be logged out at the start of the upgrade, and access will be restored once the upgrade and post-upgrade checks are complete. This upgrade is required to support upcoming mandatory updates related to payroll and legislative changes for the next financial year. It ensures continued compliance, system stability, and ongoing vendor support. We apologise for any inconvenience caused and will provide updates via the status page if required. https://status.bath.ac.uk/maintenance/812703 Tue, 27 Jan 2026 12:54:09 -0000 https://status.bath.ac.uk/incident/812703#37a3074049d3f7afceebb2a7274f402b635784eab326822ecad1c9a312926458 Maintenance iTrent (including ESS and MSS) will be **unavailable** while we carry out a planned upgrade to support a mandatory update required for the next financial year. This update includes important payroll and legislative changes (such as national insurance and rate code updates). We apologise for any inconvenience and will restore access as soon as the work is complete. https://status.bath.ac.uk/maintenance/808809 Wed, 21 Jan 2026 09:35:41 -0000 https://status.bath.ac.uk/incident/808809#be996bc0cf4f63d7a3fc14fdd972caa8737144faae2e86af9515ab012e3bf88d Maintenance The University’s PURE storage platform will undergo a scheduled upgrade on 30 January 2026 to apply the latest supported release. **No service downtime or user impact is expected** during this work, which will ensure the storage system remains up to date and fully supported. https://status.bath.ac.uk/maintenance/808802 Wed, 21 Jan 2026 09:26:38 -0000 https://status.bath.ac.uk/incident/808802#86efa5f8122976856be0e8bca0c039d452a2dd12d194d2b01613da8872ed59f7 Maintenance GitHub Enterprise (github.bath.ac.uk) will be unavailable during a planned upgrade on 27 January 2026 between 07:30 and 09:00. This upgrade ensures the platform remains up to date, secure, and supported, and users will see a maintenance page while the work is carried out. https://status.bath.ac.uk/maintenance/808792 Wed, 21 Jan 2026 09:05:35 -0000 https://status.bath.ac.uk/incident/808792#b049ccc5c5ccbc7ddb6f84aa1d82620396b5e7b0e8a689c5f539c7c5e5ccb1ff Maintenance As part of the Network Transformation programme and the planned retirement of the GlobalProtect VPN service, a policy will be implemented to prevent new client connections while allowing existing users (active within the last ~6 months) to continue accessing the service. This change will be applied at the ClearPass authentication stage on 27 January 2026 and will be accompanied by an update to the GlobalProtect welcome page to highlight that the service is degraded and direct users to the University’s supported VPN service. This approach supports a controlled migration away from GlobalProtect while minimising disruption to current users. https://status.bath.ac.uk/maintenance/804965 Thu, 15 Jan 2026 07:00:39 -0000 https://status.bath.ac.uk/incident/804965#57ca50c40265f3683a388802b93258578540e1803281c0ff201e7312df5131b4 Maintenance Power maintenance is taking place in 1 West North. During this work, all power will be unavailable, including networking equipment, resulting in a loss of Wi-Fi and Ethernet connectivity for the duration of the maintenance. https://status.bath.ac.uk/maintenance/782939 Tue, 09 Dec 2025 11:53:10 -0000 https://status.bath.ac.uk/incident/782939#632fa7163eabc6f161cef83acd81c4f4d9777eb1f97e8528572b00ad709db49b Maintenance PURE will be upgraded to ensure the system remains fully supported and up to date with the latest fixes. During the maintenance window, PURE will be unavailable. Once the upgrade is complete, final configuration tasks will be carried out before the system is returned to service. https://status.bath.ac.uk/maintenance/782167 Mon, 08 Dec 2025 09:51:06 -0000 https://status.bath.ac.uk/incident/782167#5d18a92f03f2003be52ae9706f82833fbc80db0cbd3e418f4b71d9295e1ac11c Maintenance We will be upgrading the version of PHP used on the University’s web servers during this time. This keeps our platform secure, up to date, and aligned with supported versions used across our infrastructure. This upgrade improves security and ensures continued support for the University website. https://status.bath.ac.uk/maintenance/782164 Mon, 08 Dec 2025 09:49:44 -0000 https://status.bath.ac.uk/incident/782164#07e0e24db87268430700260893d32c1ae4095d1d1fbf42aee323da78b2a7867f Maintenance Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable during this time. This essential maintenance ensures that the systems remain secure, reliable, and up to date with the latest vendor patches. https://status.bath.ac.uk/maintenance/782114 Mon, 08 Dec 2025 08:13:46 -0000 https://status.bath.ac.uk/incident/782114#c63477eaf4d6226dfdb5287e28aa10ee4364f7f22ffc712c61dfcccd3ab9cdbf Maintenance Xerte will be upgraded on 16 December 2025 and will be unavailable for most of the day. The upgrade introduces accessibility improvements, bug fixes, and new features that enhance the creation and delivery of online learning content. Key highlights include new accessibility themes, improved screen-reader support, an updated progress bar, a chapters option for grouping content, a new resources area, and a new Interactive Table page type. If you have any questions, please contact the TEL team. https://status.bath.ac.uk/maintenance/778822 Wed, 03 Dec 2025 10:15:52 -0000 https://status.bath.ac.uk/incident/778822#14603e61a382e0063343ff24a85506bbee1d0f40fd5b18a6c75bf553148c13aa Maintenance Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable during this time. This essential maintenance ensures that the systems remain secure, reliable, and up to date with the latest vendor patches. https://status.bath.ac.uk/maintenance/778821 Wed, 03 Dec 2025 10:14:39 -0000 https://status.bath.ac.uk/incident/778821#98ddd2e8cc741cb8a6351fb667fe95d5320212e3d70a17c92bf220e01e734a88 Maintenance Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable during this time. This essential maintenance ensures that the systems remain secure, reliable, and up to date with the latest vendor patches. https://status.bath.ac.uk/maintenance/777343 Mon, 01 Dec 2025 10:03:11 -0000 https://status.bath.ac.uk/incident/777343#a296bb711f0e8813f46b30e6fd996b5d2717d5871a9e6146241ad22bda8d11a8 Maintenance iTrent Employee and Manager Self Service will be unavailable from 08:00 for up to two hours on 4 December while we carry out a planned system upgrade. This update will keep the platform secure, supported, and aligned with the latest HR and payroll system improvements. https://status.bath.ac.uk/maintenance/762857 Wed, 12 Nov 2025 11:53:38 -0000 https://status.bath.ac.uk/incident/762857#d6ed22d48abd3d71600b4314f17bc1623c142e2df6b5f2d244d3c33318e3e8b8 Maintenance The Business Objects for iTrent application will be briefly unavailable while the server is restarted. This maintenance includes security enhancements to ensure continued protection and reliability of the service. This does not affect Business Objects for SAMIS. https://status.bath.ac.uk/maintenance/762774 Wed, 12 Nov 2025 08:58:04 -0000 https://status.bath.ac.uk/incident/762774#1435e4226dde518058725935dab3a7a74a0bccfc6474f2b003db3ea444b5ddb7 Maintenance The [Re:View Scheduler Tool](https://www.bath.ac.uk/review-scheduler/) will be briefly unavailable (around 3 minutes) while the server is restarted. This work includes security improvements to ensure continued reliability of the service. https://status.bath.ac.uk/maintenance/743464 Tue, 14 Oct 2025 14:37:05 -0000 https://status.bath.ac.uk/incident/743464#5315a91564b024fd49edc62dfe7727614ab67f99bf5e926b7115a7605037eb9d Maintenance The REDCap server will be briefly restarted at 17:00 on 14 October to restore an automated job service following a certificate renewal. The system will be unavailable for a few minutes during this time. https://status.bath.ac.uk/maintenance/742660 Mon, 13 Oct 2025 11:41:15 -0000 https://status.bath.ac.uk/incident/742660#93b30b2edbccf51e990ef03dd6a6d3be6c16c1b4a89ebd06d8bddc24fd1fe245 Maintenance Business Objects for SAMIS will be unavailable on Thursday from 08:00 to 17:00 while we apply an essential security patch to address a recently identified vulnerability. This work is required to ensure the continued security and stability of the service. https://status.bath.ac.uk/maintenance/735532 Wed, 01 Oct 2025 07:37:09 -0000 https://status.bath.ac.uk/incident/735532#54bc6670ba04b28659e1efab72768e290293700113faa62d2be3bbd552e5d6ac Maintenance Worktribe will be upgraded to version 2025.7. The staging environment will be updated first, followed by the live environment, which will be unavailable for around 2 hours. https://status.bath.ac.uk/maintenance/730886 Wed, 24 Sep 2025 07:52:05 -0000 https://status.bath.ac.uk/incident/730886#2957cb332116e6f6091645f7acb4efd0e1e5f31724a272e6e95d06dd6c7ec869 Maintenance Business Objects for iTrent will be upgraded to the latest version to support HR reporting. During this time, Business Objects for iTrent will be unavailable for around 7 hours. Please note that Business Objects for SAMIS is unaffected and will remain available. https://status.bath.ac.uk/maintenance/730884 Wed, 24 Sep 2025 07:50:43 -0000 https://status.bath.ac.uk/incident/730884#4638ec1efee0778382ab1e9de515c6426fac6ccfddf70233f223ba32d512c45b Maintenance Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable. https://status.bath.ac.uk/maintenance/726620 Thu, 18 Sep 2025 13:32:42 -0000 https://status.bath.ac.uk/incident/726620#6113bcbbc430bd9b7f62d4127706c909f835ac94d609fbb5fcf115ebfb6d8af8 Maintenance The Panopto Scheduler will undergo a short maintenance window to update messaging for unit code access and improve troubleshooting information. Academic staff will not be able to access the Scheduler during this time, but no recordings will be affected. https://status.bath.ac.uk/maintenance/723211 Fri, 12 Sep 2025 14:17:12 -0000 https://status.bath.ac.uk/incident/723211#048b84311342504ff9f22712e832a13f806e9aef8e32467b24b6d3b0461d37a5 Maintenance Synergy will be unavailable for approximately 2 hours while we complete an upgrade. This work will ensure the continued smooth running of the service, maintain support from the supplier, and apply the latest security patches. https://status.bath.ac.uk/maintenance/718415 Thu, 04 Sep 2025 14:43:36 -0000 https://status.bath.ac.uk/incident/718415#f54154017c28d79ae1a756f030df79af564dfdee43722e775f9cf5a6f219efec Maintenance Stonefish will be unavailable on Monday 8th September between 8:30am and 9:00am while the supplier carries out a system update. https://status.bath.ac.uk/maintenance/717786 Wed, 03 Sep 2025 15:56:21 -0000 https://status.bath.ac.uk/incident/717786#86222e930fd24f0671d7409b5607f34569d41daaf223bda419dd198201f84472 Maintenance The RoomService database will be patched to version 24.0.1.6 to resolve an issue with processing new bank sort codes. The application will remain available during the update, which is expected to take around 1 hour. https://status.bath.ac.uk/maintenance/717561 Wed, 03 Sep 2025 08:00:05 -0000 https://status.bath.ac.uk/incident/717561#88564def4f9838e43657bd3ff0b89414e7a156c47408d035650c6f61814cde5e Maintenance Pure will be upgraded to version 5.33.1 to ensure the system remains current with the latest fixes and improvements. The upgrade will be carried out by Elsevier on the hosted platform. During this time, Pure will be unavailable to all users. This upgrade will deliver important bug fixes, improve system stability, and help maintain a secure and reliable service. https://status.bath.ac.uk/maintenance/717555 Wed, 03 Sep 2025 07:50:06 -0000 https://status.bath.ac.uk/incident/717555#f598a7adb50f4010429b8bfb6c6106390e8fe2fe4d8465dadf57860cf9adb9c2 Maintenance Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable. https://status.bath.ac.uk/maintenance/717554 Wed, 03 Sep 2025 07:47:18 -0000 https://status.bath.ac.uk/incident/717554#5b27e3fbb089af29f526142c85443c413ade188e33ee753190655359fc06afbe Maintenance Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable. https://status.bath.ac.uk/maintenance/717551 Wed, 03 Sep 2025 07:44:39 -0000 https://status.bath.ac.uk/incident/717551#6668b731dd408824c5ad6027087b41168c341dcc27aaad0f377401f0d55a7c87 Maintenance Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable. https://status.bath.ac.uk/maintenance/714866 Fri, 29 Aug 2025 13:01:30 -0000 https://status.bath.ac.uk/incident/714866#4691bf44bed7ad093adbb00dd188b4d4cc7bb1222c49f38c1dea13898f3ac647 Maintenance Our Self-Service Portal (TOPdesk) will undergo scheduled maintenance on Sunday 7th September, between 09:00 and 16:00 (UK time) for a database migration. Our Supplier has informed us that the service is expected to remain available throughout, but please be aware there may be brief downtime if a rollback is required. We apologise for any inconvenience this may cause. https://status.bath.ac.uk/maintenance/713274 Wed, 27 Aug 2025 07:00:39 -0000 https://status.bath.ac.uk/incident/713274#b03aba5cde9a96be61e9189371bfe77f1d77dc1a80dbd12a7178c73847561bf9 Maintenance Trent Employee Self Service (ESS) and Manager Self Service (MSS) will be unavailable for up to 1 hour while essential maintenance and upgrades are carried out. This work is necessary to ensure the continued reliability and performance of the service. https://status.bath.ac.uk/maintenance/713272 Wed, 27 Aug 2025 07:00:14 -0000 https://status.bath.ac.uk/incident/713272#8fc8200740ad9f47cdf12dd7e48808d46145fed2f4c8c935d4eaf1344f0de1cf Maintenance Trent Employee Self Service (ESS) and Manager Self Service (MSS) will be unavailable for up to 6 hours while essential maintenance and upgrades are carried out. This work is necessary to ensure the continued reliability and performance of the service. https://status.bath.ac.uk/maintenance/709015 Wed, 20 Aug 2025 07:50:22 -0000 https://status.bath.ac.uk/incident/709015#601f14c30544700721308853a30eafda776cfc0cdb8463c91ce0689977380068 Maintenance Engage (https://engage.bath.ac.uk), the Virtual Learning Environment for Distance Learning students (https://online.bath.ac.uk/), will be unavailable on Wednesday 27th August while the supplier carries out a migration. https://status.bath.ac.uk/maintenance/704119 Mon, 11 Aug 2025 07:18:36 -0000 https://status.bath.ac.uk/incident/704119#7b1484ed952b2c8315865e4629dcd38eea8b4cf2d9a96aa4de5e3555ad4d2eda Maintenance UniHub (https://unihub.bath.ac.uk/) will be unavailable for one day while it is migrated to the supplier’s cloud platform. https://status.bath.ac.uk/maintenance/700614 Tue, 05 Aug 2025 07:40:43 -0000 https://status.bath.ac.uk/incident/700614#a8036db30c1ac63ff2ab7f9de2da6baac2a1312129d8b55d2e794425f24b6266 Maintenance The Mahara e-portfolio system is going to be upgraded on Tuesday 9 and Wednesday 10 September 2025, and will be unavailable for two days whilst the upgrade takes place. Please make sure you are logged out of your account before that day to avoid any loss of work. https://status.bath.ac.uk/maintenance/625594 Fri, 25 Jul 2025 08:38:51 -0000 https://status.bath.ac.uk/incident/625594#5247cf94fba34ff1ff2ca6cf04be6b9caa929d2b111b303c2437770c925d3982 Maintenance QuestionPro will undergo planned network maintenance on Saturday 27 July at 03:30 GMT for approximately 1 hour. During this time, users may experience temporary downtime when accessing the platform, including login, surveys, and report downloads. This is to improve network routing in the EU data centre. https://status.bath.ac.uk/maintenance/623812 Tue, 22 Jul 2025 09:41:28 -0000 https://status.bath.ac.uk/incident/623812#e22869dd7a6564e651db0e79df7d5877e51563253a4327170b0389ae2db4ab37 Maintenance Moodle will be unavailable all day on Tuesday 29 July whilst the TEL team upgrades the platform to version 4.5. This essential upgrade brings improved performance, security, and interface enhancements. Please note: no read-only version will be available during the maintenance. A snapshot of current Moodle content will be taken beforehand and retained as an archive for 6 years. https://status.bath.ac.uk/maintenance/620868 Wed, 16 Jul 2025 16:30:30 -0000 https://status.bath.ac.uk/incident/620868#ee3fafb464b94fa67dcbbe934d0c94c7668b69ccbdd6bde4ad1b38ebba8c8808 Maintenance Business Objects (Webi) will be unavailable for the entire day on 30th July while an essential security patch is applied. We appreciate your understanding and apologise for any inconvenience caused during this planned maintenance. https://status.bath.ac.uk/maintenance/612910 Wed, 02 Jul 2025 07:50:06 -0000 https://status.bath.ac.uk/incident/612910#523ed8af08c82ed456722ac820031247c5d5c3602202096e8b219dc68440b52d Maintenance During this maintenance, a faulty power module in the 4ES Data Centre will be replaced. While there is no planned power outage, server owners should be aware that power to the Data Centre will be at risk during the change window. https://status.bath.ac.uk/maintenance/604998 Wed, 18 Jun 2025 07:41:18 -0000 https://status.bath.ac.uk/incident/604998#05f3c98356eddddf3eef70aec78942dfcc717069eb9a910fb78da0205eeec52a Maintenance Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable. https://status.bath.ac.uk/maintenance/602508 Fri, 13 Jun 2025 13:46:12 -0000 https://status.bath.ac.uk/incident/602508#7f114f93a18d670553e5d726c786cb4105dd2bf33f3d039faca1b1ce0d4d0fb6 Maintenance Due to quarterly software and security updates to the underlying service infrastructure, these services will be unavailable between 5.30pm and 7.30pm. https://status.bath.ac.uk/maintenance/582617 Wed, 28 May 2025 07:32:33 -0000 https://status.bath.ac.uk/incident/582617#d7d947c255fba09247bcc6104110507ef938d8665d9227702fe1276c1efab906 Maintenance GitHub (https://github.bath.ac.uk/) will undergo a quarterly upgrade to version 3.15.x. The service will be unavailable during the upgrade. This ensures the platform remains secure and up to date for all users. https://status.bath.ac.uk/maintenance/582612 Wed, 28 May 2025 07:29:48 -0000 https://status.bath.ac.uk/incident/582612#f93c3f19eee66e374bddcb51a40ff6236414d60c013bb3ef4b2d64959cac3020 Maintenance **To maintain the IT storage servers that support our data, a brief period of service unavailability is expected during this maintenance window.** The primary services affected will be: * H: Drive * X: Drive In addition, the following services may also experience temporary disruption: * Business Objects (client software) * CMS * MPS (Managed Print Service) * SAMIS (client software) * SCCM * Secure Downloads * Web ([www.bath.ac.uk](http://www.bath.ac.uk)) https://status.bath.ac.uk/maintenance/563767 Wed, 14 May 2025 07:25:02 -0000 https://status.bath.ac.uk/incident/563767#0557cbdfeb99501f496fabf0ba4f218ecf2935fbf708306a2ed307809883ce32 Maintenance The Pure LIVE system will be upgraded to version 5.32.2. The service may be temporarily unavailable during this time. https://status.bath.ac.uk/maintenance/562618 Tue, 13 May 2025 15:22:41 -0000 https://status.bath.ac.uk/incident/562618#56985ed253342c7825e115a3f6af117a19b55f4d0e4621995af3e6703346a851 Maintenance Business Objects will undergo brief maintenance, during which users may experience a short disruption to service. Normal access will resume once maintenance is complete. https://status.bath.ac.uk/maintenance/546073 Wed, 16 Apr 2025 07:15:13 -0000 https://status.bath.ac.uk/incident/546073#c300516c10460e1ed3fc8a5eff19e5c0298be43af22f5fcf5613a202ac5e6130 Maintenance Business Objects for SAMIS will undergo brief maintenance, during which client connections may be disrupted for approximately 10 minutes while the processing server is restarted. https://status.bath.ac.uk/maintenance/534773 Wed, 26 Mar 2025 08:17:35 -0000 https://status.bath.ac.uk/incident/534773#04d76280ed689e17875b2accc4da18397a9859741e910f2d2844a756899bb456 Maintenance Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable. https://status.bath.ac.uk/maintenance/530662 Wed, 19 Mar 2025 08:22:37 -0000 https://status.bath.ac.uk/incident/530662#6eaa4a9d17743712903fdf2464ddd7a6f9e65357bd842d6b87000fb2fa5557f0 Maintenance Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable. https://status.bath.ac.uk/maintenance/524393 Fri, 07 Mar 2025 14:50:13 -0000 https://status.bath.ac.uk/incident/524393#c30bdb37f216b857ebe845f4fc8ebbd914d79efbb9203376450710fe4fb763bd Maintenance On Friday, April 11th, 2025, Panopto will take the EU cloud offline at 21:00 UTC (22:00 BST) to perform updates to the Panopto Database. During this time the site will be inaccessible. Maintenance is scheduled to take 3 hours. This action will help improve the overall stability and capacity of Panopto EU cloud infrastructure. https://status.bath.ac.uk/maintenance/522399 Tue, 04 Mar 2025 07:00:24 -0000 https://status.bath.ac.uk/incident/522399#5e7985b61a7f91837e93eb07089249a826c1a922ba626bae88500e05ef7deb70 Maintenance iTrent (MSS and ESS) will be unavailable for up to 15 minutes during this period due to a scheduled upgrade. https://status.bath.ac.uk/maintenance/518603 Tue, 25 Feb 2025 08:52:38 -0000 https://status.bath.ac.uk/incident/518603#34a0b6dce9e2622345514bab2fb51ebce07998bc820f71a01e9791ab61038dd2 Maintenance We will be upgrading iTrent to version 10.54.01, which will impact all users of Employee Self Service (ESS) and Manager Self Service (MSS). As part of this upgrade, iTrent will be unavailable for up to 2 hours. Key users have already been notified, and a login message will be set up the day before the upgrade to inform users of the core application. Thank you for your patience while we complete this essential maintenance. https://status.bath.ac.uk/maintenance/518132 Mon, 24 Feb 2025 12:50:25 -0000 https://status.bath.ac.uk/incident/518132#7a8841b5582df209024876dddbc85cb4cd272feea31c3ba4f2291abec17bd32f Maintenance Business Objects for SAMIS will be temporarily unavailable from 4 PM today as we continue to address ongoing issues related to last week’s file restoration. We expect the system to be available again by tomorrow morning. We appreciate your patience and will provide updates as required. https://status.bath.ac.uk/maintenance/515394 Wed, 19 Feb 2025 08:20:00 -0000 https://status.bath.ac.uk/incident/515394#2f86d7785d55712beef0e40342dab02230a1447e7820341b5fb8891ab491be08 Maintenance The Re:View Scheduler Tool will be unavailable briefly during this period. https://status.bath.ac.uk/maintenance/510320 Mon, 10 Feb 2025 08:33:12 -0000 https://status.bath.ac.uk/incident/510320#3d6e009e130cebab0a32d30ae77f2122eeaeac439131b09db1d4407171e583a1 Maintenance Business Objects for SAMIS will be upgraded to version 4.3 on Tuesday, 4th March 2025. On the morning of 4th March, our development team will temporarily make Business Objects for SAMIS unavailable while they transition to Business Objects 4.3. Once the upgrade is complete, all Business Objects users will receive an email notification with login details and instructions. We expect the new version to be available by the afternoon of 4th March. Thank you for your patience during this upgrade. https://status.bath.ac.uk/maintenance/499516 Tue, 21 Jan 2025 16:59:00 -0000 https://status.bath.ac.uk/incident/499516#08e8f9d85393d06f6dd5cc7023aecc91a15e7ee28eb3b89ada091efeab157e69 Maintenance Papercut (Printing, Scanning, and Copying) will be unavailable at various points during a routine upgrade. The upgrade will take approximately 4 hours. https://status.bath.ac.uk/maintenance/499515 Tue, 21 Jan 2025 16:53:38 -0000 https://status.bath.ac.uk/incident/499515#4749fa41385407a7875efa6cfc6ec68502be015e38bd31801e71ecc3d8478da2 Maintenance The [Re:View Scheduler Tool](https://www.bath.ac.uk/review-scheduler/) will be unavailable at various points during a routine upgrade. The upgrade will take approximately 40 minutes. https://status.bath.ac.uk/maintenance/475440 Tue, 10 Dec 2024 15:20:14 -0000 https://status.bath.ac.uk/incident/475440#28c99103eeafa02ffeef6ee7fef9af4a2440820339efa173b0276daa00281324 Maintenance Our Hosting team will be performing maintenance to patch the underlying server infrastructure that supports both the H and X drives. During this maintenance window, the following services may experience brief interruptions: - Business Objects (client software) - CMS - X Drive Departmental Volumes (39) - Faculty of Science - CCAF/MAS/MC2 Facilities storage volumes - H: drive (all users) - Managed Print Service (MPS) Scan to H: - Microsoft Windows Roaming Profiles (all users) - MPS (Managed Print Scans) - X Drive Research Volumes (all) - SAMIS (client software) - SCCM - Secure Downloads Portal - Student Projects - Biology, Engineering, Health, Psychology & Physics - Web (bath.ac.uk) https://status.bath.ac.uk/maintenance/472168 Wed, 04 Dec 2024 08:36:42 -0000 https://status.bath.ac.uk/incident/472168#f355889066c350c591d6b66dc4720f9d3150112c3a25b24b2be5867f753bfba0 Maintenance The [Re:View Scheduler Tool](https://www.bath.ac.uk/review-scheduler/) will be unavailable briefly for about 2 minutes during this period. https://status.bath.ac.uk/maintenance/472163 Wed, 04 Dec 2024 08:31:51 -0000 https://status.bath.ac.uk/incident/472163#fcecde9159582c5d444c0243e3a3e0f70bb0fd51902f492e657350074049d7a9 Maintenance Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable. https://status.bath.ac.uk/maintenance/468515 Wed, 27 Nov 2024 08:39:20 -0000 https://status.bath.ac.uk/incident/468515#d152f8239c95128931b53eb5cefd7d487069d372f75feafc3356cc43baea39b2 Maintenance There will be a brief pause in data synchronization between SAMIS and CRM due to scheduled maintenance during this period. https://status.bath.ac.uk/maintenance/465862 Fri, 22 Nov 2024 09:14:39 -0000 https://status.bath.ac.uk/incident/465862#12320e30b86c02bc9450f2b50a43435a49b7c2eef345a8cbf9fa5cc724d0086f Maintenance iTrent will be unavailable for up to 2 hours during this maintenance window. https://status.bath.ac.uk/maintenance/464607 Wed, 20 Nov 2024 08:28:45 -0000 https://status.bath.ac.uk/incident/464607#a00c3a39fcf6e955364d67727608d2c4e6033648e2a8beeed1d8c05395fe5c15 Maintenance The GitHub Enterprise platform (https://github.bath.ac.uk/) will undergo its scheduled quarterly upgrade on this date. During this time, the platform will display a maintenance page for web access. Please note there will be a brief service interruption while the system reboots. Thank you for your understanding as we ensure the system remains secure and up-to-date. https://status.bath.ac.uk/maintenance/452650 Tue, 29 Oct 2024 15:41:18 -0000 https://status.bath.ac.uk/incident/452650#39bf54b5cb33f98e0a164cfb481344a20dd62f4743821927e780c0bc535dee4e Maintenance **Please note that this maintenance was re-scheduled and now has a new date.** Our TOPdesk instance will be migrated from the UK1 to UK2 (Azure) data centre on this date. During this migration, both the TOPdesk Self-Service Portal and Operator views will experience downtime and be temporarily unavailable for all or part of this period. We recommend planning any necessary TOPdesk activities in advance and appreciate your patience as this essential migration is completed. If you require urgent assistance during this maintenance, you can call our Security Team on 666 (internal) or 01225 383999 (external), and download the [SafeZone app for Security support](https://www.bath.ac.uk/campaigns/the-university-safezone-app/). https://status.bath.ac.uk/maintenance/431752 Thu, 19 Sep 2024 14:22:52 -0000 https://status.bath.ac.uk/incident/431752#af58d586744518358831dea820904d33a3a94b98ddcdf6dee87f18c673731179 Maintenance There may be extremely brief Wi-Fi disruption during this period as our Network team upgrades our Aruba Wireless infrastructure. https://status.bath.ac.uk/maintenance/427008 Tue, 10 Sep 2024 09:52:17 -0000 https://status.bath.ac.uk/incident/427008#0a53543eeca17bc7c1a1ec204a34164a5315a854215e7d0cbd99bd4effeb834b Maintenance Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable. https://status.bath.ac.uk/maintenance/427006 Tue, 10 Sep 2024 09:51:53 -0000 https://status.bath.ac.uk/incident/427006#568e617299801b225245f12f729adaf78dc8f850ac870d4c7f532221705c916f Maintenance Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable. https://status.bath.ac.uk/maintenance/426462 Mon, 09 Sep 2024 11:46:47 -0000 https://status.bath.ac.uk/incident/426462#e7e68bc4c2dca992c1e12aefdd75f8dc0c09b3f83be1b83fe8576f82b585d6b4 Maintenance Business Objects for SAMIS is expected to be UNAVAILABLE all day on the 18th September due to the implementation of security updates. https://status.bath.ac.uk/maintenance/420537 Wed, 28 Aug 2024 07:22:27 -0000 https://status.bath.ac.uk/incident/420537#3f560a3909c2c76d07542bce34c797d2d2bd593c585e89b5ff613363be90fdd7 Maintenance Due to maintenance to maintain network security and stability, there may be a brief loss of network connectivity to devices. Desk phones may also restart. https://status.bath.ac.uk/maintenance/416927 Wed, 21 Aug 2024 07:27:27 -0000 https://status.bath.ac.uk/incident/416927#ec19432d467c618c4885081f1e9be82fdd9d6ed7e33b9dc45887c3f3242dfd6f Maintenance iTrent will be unavailable for up to 2 hours during this maintenance window. https://status.bath.ac.uk/maintenance/416375 Tue, 20 Aug 2024 07:27:39 -0000 https://status.bath.ac.uk/incident/416375#5ba26f3a9eda861ed9a95e2df61a6e2d95b22e3f7a5154c9cc9709c00ccb1222 Maintenance Business Objects will briefly be unavailable during this time. https://status.bath.ac.uk/maintenance/409796 Tue, 06 Aug 2024 14:09:17 -0000 https://status.bath.ac.uk/incident/409796#1c7f497c92bccef27b4e8e44ff80e345690dd2d4fbf63064f4f6ccf90b3fc602 Maintenance Due to maintenance to maintain network security and stability, there will be a brief loss of network connectivity. Desk phones may also restart. https://status.bath.ac.uk/maintenance/403466 Thu, 25 Jul 2024 09:07:30 -0000 https://status.bath.ac.uk/incident/403466#54e077cb5a48db874ffa1cbc14bc190ac500b07035937774d7a9c003e4c588ba Maintenance For more information about this upgrade, please visit [the TEL blog.](https://telbath.com/2024/07/22/reminder-moodle-upgrade/) https://status.bath.ac.uk/maintenance/402455 Tue, 23 Jul 2024 15:10:58 -0000 https://status.bath.ac.uk/incident/402455#540f5aff8c030198a95eb76479dfdded261fa97a74f75da4a8aa6b964daf2a44 Maintenance Due to maintenance to maintain VPN network security and stability, we are restarting our VPN1 and VPN2 services. There should be NO interruption to services during this period. https://status.bath.ac.uk/maintenance/390357 Thu, 27 Jun 2024 17:00:00 -0000 https://status.bath.ac.uk/incident/390357#d84630f3d23e88fc0a30f21154bd674153c8ef573978f9aeb5cff89f73b00a57 Maintenance This service may briefly be unavailable during this time. https://status.bath.ac.uk/maintenance/389282 Tue, 25 Jun 2024 15:28:19 -0000 https://status.bath.ac.uk/incident/389282#a7b32a5f53157e402b12dca8fc4c7c30bc9eecaa8a4a85bd4e4daafd3bafb840 Maintenance Due to software and security updates to the underlying service infrastructure, this service will briefly be unavailable during this period. https://status.bath.ac.uk/maintenance/386529 Wed, 19 Jun 2024 14:51:40 -0000 https://status.bath.ac.uk/incident/386529#4f06dff2ef3b41d67df7c10ecb35d1a7a6e1ee268a9abd4c11fe41a537726176 Maintenance Business Objects will briefly be unavailable during this time. https://status.bath.ac.uk/maintenance/386337 Wed, 19 Jun 2024 07:10:23 -0000 https://status.bath.ac.uk/incident/386337#081f7679fd6dac332c9b7cf9e7ac926291e0a1c5f31345951fbf62335f500805 Maintenance During this maintenance window, the following services may briefly be unavailable: - H: drive (all users) - Managed Print Service (MPS) Scan to H: - Microsoft Windows Roaming Profiles (all users) - Business Objects (client software) - CMS - MPS (Managed Print Scans) - SAMIS (client software) - Web (www.bath.ac.uk) - Departmental Volumes (39) - Student Projects - Biology, Engineering, Health, Psychology & Physics - Faculty of Science - CCAF/MAS/MC2 Facilities storage volumes - Research Volumes (all) - SCCM - SecureDownloads https://status.bath.ac.uk/maintenance/379747 Wed, 05 Jun 2024 08:18:39 -0000 https://status.bath.ac.uk/incident/379747#f04fcc556abcb7a18d97fd214c6fa45927265f9faac8d7d027894d9254241445 Maintenance Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable. https://status.bath.ac.uk/maintenance/379744 Wed, 05 Jun 2024 08:11:35 -0000 https://status.bath.ac.uk/incident/379744#0897350a2ee3407a62665888592d765ae743a1f34708d4ef6007280b55c4b5fa Maintenance There may a potential degradation of Business Objects' performance during this maintenance window. https://status.bath.ac.uk/maintenance/379194 Tue, 04 Jun 2024 09:28:16 -0000 https://status.bath.ac.uk/incident/379194#09b77e7e19224866c4cfb7b894a225960bd181ea845a83e6c0daf86932ac81b5 Maintenance Due to software and security updates to the underlying service infrastructure, this service will briefly be unavailable during this time. https://status.bath.ac.uk/maintenance/378612 Mon, 03 Jun 2024 07:31:52 -0000 https://status.bath.ac.uk/incident/378612#b4c0896b5f9c2d0e9167d1dd81f455f6732d3839d9d4bd5bdebc096dea80403c Maintenance Due to an emergency update to the underlying service infrastructure, this service will briefly be unavailable. https://status.bath.ac.uk/maintenance/369617 Wed, 15 May 2024 08:02:53 -0000 https://status.bath.ac.uk/incident/369617#c86580ab7e8bca346a75d51569509fbaac917b6510bd6a1b8dceac358aa80a5c Maintenance We will be restarting the server which hosts Business Objects for iTrent during this time. https://status.bath.ac.uk/maintenance/343500 Wed, 20 Mar 2024 09:46:32 -0000 https://status.bath.ac.uk/incident/343500#f3e1b5f2b5f15bf0af1ad4fb4a098bd2097bb3de58c5b47eabcbaf1d04fa2f7c Maintenance iTrent, including Employee Self Service (ESS) and Manager Self-Service (MSS), will be unavailable for approximately 15 minutes, while an upgrade takes place to allow full functionality. https://status.bath.ac.uk/maintenance/340786 Thu, 14 Mar 2024 12:43:31 -0000 https://status.bath.ac.uk/incident/340786#de6b09b58d19e86f0997e5a45d77e0ec21aa35e20e059d2814d1ce9f8c04899f Maintenance Re:View (Panopto) Scheduler, the University’s scheduling tool for booking lecture recordings, will be unavailable due to the annual SAMIS upgrade. Existing scheduled recording will be unaffected. Please use our: [AV Equipment Request Form](https://bath.topdesk.net/tas/public/ssp/content/serviceflow?unid=de12367e623c4e818e97d2fd4cc25080) to arrange a recording during this period. https://status.bath.ac.uk/maintenance/329981 Wed, 21 Feb 2024 12:16:36 -0000 https://status.bath.ac.uk/incident/329981#be9264665432081717005801cb447c9e581f3da315903185595d103793b275db Maintenance iTrent, including Employee Self Service (ESS) and Manager Self-Service (MSS), will be unavailable, while an upgrade takes place to allow full functionality. https://status.bath.ac.uk/maintenance/329967 Wed, 21 Feb 2024 11:58:43 -0000 https://status.bath.ac.uk/incident/329967#964842a744efe21244346267172f053e1e1d2a6b47dc0e05268669b09b48b0da Maintenance Possible disruption to the University VPN servers, whilst a certificate update takes place, that is required to continue provision of the VPN and improve security and functionality. https://status.bath.ac.uk/maintenance/324589 Fri, 09 Feb 2024 14:12:57 -0000 https://status.bath.ac.uk/incident/324589#060de02e60a665f310f80e9771cf3aa8d47ea052ae36e1d11c3da6b616ce4763 Maintenance Pure, the University's research system for managing information about your research publications, projects, activities and impacts will be unavailable, due to an upgrade to maximise security. https://status.bath.ac.uk/maintenance/318106 Fri, 26 Jan 2024 13:45:33 -0000 https://status.bath.ac.uk/incident/318106#4c62001309695f7c67a884b490b0928867532a0654410fac82c8df9c63c5bb52 Maintenance TOPdesk, the University’s IT Self-Service portal, will be unavailable for approximately 30 minutes during this time, due to an upgrade to maximise functionality. https://status.bath.ac.uk/maintenance/316133 Mon, 22 Jan 2024 08:00:00 -0000 https://status.bath.ac.uk/incident/316133#05b363a85dad43be2b81a45416747b85206769b4761bc564915bb677f4f023dd Maintenance Business Objects is unavailable whilst an upgrade takes place. The expected end time for this maintenance is 12:00 (midday). https://status.bath.ac.uk/maintenance/307886 Wed, 03 Jan 2024 09:56:09 -0000 https://status.bath.ac.uk/incident/307886#4d1ee4e3d8e3bc3283b30acd314c41351b8465d0961f9571c102bd2c4530604f Maintenance Business Objects, a reporting tool within the University’s HR and Payroll system iTrent, will be unavailable due to an upgrade to maximum functionality and security. https://status.bath.ac.uk/maintenance/302809 Wed, 20 Dec 2023 10:25:43 -0000 https://status.bath.ac.uk/incident/302809#c83270df84c1c56f94f6e8f6293ee932f91d724fb69f69e75c007ccee1cf393b Maintenance Moodle will be unavailable on 20th December for planned maintenance, please see https://telbath.com/ for further information. https://status.bath.ac.uk/maintenance/300895 Fri, 15 Dec 2023 10:20:32 -0000 https://status.bath.ac.uk/incident/300895#cb1f82a40498ac5d77f545464e8e563c953314e624ed04fbd7879e592250f12a Maintenance iTrent, the University’s HR and payroll system including, Employee Self Service (ESS) and Manager Self-Service (MSS), will be unavailable, while an upgrade takes place to facilitate changes to payroll. https://status.bath.ac.uk/maintenance/290753 Wed, 22 Nov 2023 14:20:43 -0000 https://status.bath.ac.uk/incident/290753#95da6b38b00df5f147c4244c69da243e29ee0104a2ba60f25ca4c848dd159ecf Maintenance ITrent, including Employee Self Service (ESS) and Manager Self-Service (MSS), will be unavailable, while an upgrade takes place to allow full functionality. https://status.bath.ac.uk/maintenance/274510 Wed, 18 Oct 2023 15:30:15 -0000 https://status.bath.ac.uk/incident/274510#acd852616ff3164b5550dcd2f931ecfc5bd18f899c8a222fc61613244e9e1a31 Maintenance Due to maintenance to improve system performance and security, you will be unable to copy, print or scan between 8-9am. Your print balance may show a temporary default value. https://status.bath.ac.uk/maintenance/263012 Fri, 22 Sep 2023 15:15:38 -0000 https://status.bath.ac.uk/incident/263012#2f9741d3701a66b8582b171ed6595e05a424b09a1a3ea128dc5cacebd1b0805d Maintenance TOPdesk, the University’s self-service portal to contact a department or service, will be unavailable this evening and overnight (from 8:00pm Friday 22 September until 6:00am Saturday 23 September). This is to enable critical changes to reduce current performance issues. https://status.bath.ac.uk/maintenance/261901 Wed, 20 Sep 2023 16:32:47 -0000 https://status.bath.ac.uk/incident/261901#d2be129965973923f4ce68583ddf0ffc49ec5ed29d1c001414f4499361739d81 Maintenance ITrent, the University’s HR and Payroll system, including Employee Self Service (ESS) and Manager Self-Service (MSS) will be unavailable due to an upgrade. This is to update iTrent to the latest software version so we can maintain the stability of the system and apply any security fixes. https://status.bath.ac.uk/maintenance/258698 Wed, 13 Sep 2023 10:16:22 -0000 https://status.bath.ac.uk/incident/258698#2ab1f16871c32b1f7cfed9d4913fd9881f018a853a418005023adec2fabbe88d Maintenance iTrent, our HR and payroll system, and MIS, relating to HR and student records information, will be unavailable on Tuesday 19 September after 5.30pm for approximately one hour due to quarterly software and security updates to the underlying service infrastructure. https://status.bath.ac.uk/maintenance/258279 Tue, 12 Sep 2023 11:28:39 -0000 https://status.bath.ac.uk/incident/258279#1cb2a94342835dd71fb6286b03e7b0a200803619b958369cc566850d9e5b13b8 Maintenance The Re:View lecture capture tool will be unavailable on Wednesday 13 September between 12:00pm and 5:00pm. This is due to an update, which will improve the security and features of the tool. https://status.bath.ac.uk/maintenance/255801 Wed, 06 Sep 2023 14:21:34 -0000 https://status.bath.ac.uk/incident/255801#41e207bec3d9d504aafbe7ded2211fc78df397beb4cb4610cb1b2b2b86253e95 Maintenance GitHub Enterprise (https://github.bath.ac.uk/) for the University, used in software development, will be unavailable on Thursday 7 September between 7:00am and 9:00am for approximately 40 minutes. This is due to a version upgrade from 3.7.14 to 3.9.4, which will improve security and fix known issues (https://docs.github.com/en/enterprise-server@3.9/admin/release-notes#3.9.4). https://status.bath.ac.uk/maintenance/252845 Wed, 30 Aug 2023 13:15:04 -0000 https://status.bath.ac.uk/incident/252845#0de8865d21567436809b131b2b0a2363a92a3346391821b0d9890fa466db606b Maintenance To maintain the IT storage servers that hold our data, there will be brief unavailability of some services, on Tuesday 5 September between 7:00am and 9:00am. To avoid losing unsaved work, please remain logged off during this period from any campus PCs or Virtual Private Network (VPN) connections. https://status.bath.ac.uk/maintenance/243332 Wed, 09 Aug 2023 08:47:17 -0000 https://status.bath.ac.uk/incident/243332#2d6ee15a38692a8b8d599d5867ea495afc06bf97a0eb0e1795a0fb4245acde32 Maintenance Following implementation of MFA to iTrent, our HR and Payroll system, a further update is needed to ensure you only need to authenticate your log in once per day. iTrent, including Manager Self Service (MSS) and Employee Self Service (ESS) will be unavailable for up to 2 hours while this is completed. https://status.bath.ac.uk/maintenance/239598 Sun, 30 Jul 2023 23:00:00 -0000 https://status.bath.ac.uk/incident/239598#4866f3e9ebbe1d09933bd5b2c1998f9b8ba550d0e2a40c14fcc438e829e1e362 Maintenance Moodle is unavailable on 31/07/23 due to a scheduled upgrade. It will be in read-only mode for the rest of this week whilst testing is carried out. https://telbath.com/2023/07/25/final-reminder-moodle-upgrade-starts-on-31st-july/