Affected services:

  • CRM

Dynamics CRM Cannot Track mail from Shared Mailboxes, Tuesday 21st June

Opened on Tuesday 21st June 2022, last updated

Resolved — This issue has now been resolved.

Posted by Sherilyn Elmes

Monitoring — This issue is now resolved but we will continue to monitor.

Posted by Sherilyn Elmes

Investigating — All instances of CRM are receiving 503 errors when attempting to track mail. This appears to have occurred around 08:33 BST this morning. We are investigating.

Posted by Sherilyn Elmes