Affected services:

  • File storage and sharing

files.bath currently experiencing issues

Opened on Monday 24th October 2022, last updated

Resolved — This issue has now been resolved.

Posted by Sherilyn Elmes

Monitoring — The files.bath service should be back now. The backend filesystem was recovered from a snapshot from 20:00 on 21-Oct - should any files have been uploaded to local files.bath storage since then, these will need to be uploaded again and re-shared (if necessary).

Posted by Matt Dennis

Investigating — We're currently aware of the issue and are investigating the cause. We will provide further updates as we have them.

Posted by Matt Dennis