Affected services:

  • Network and internet access

Issue affecting campus internet connectivity (networking)

Opened on Friday 8th July 2022, last updated

Resolved — This issue is now resolved. The most recent update from JISC is: "Our engineers have rebooted the Line Module in Clifton and the link from Bristol to Clifton has been re-enabled and is now stable."

Posted by Tom Spiteri

Monitoring — Jisc's engineers have identified an issue at Clifton and rerouted traffic which has since stabilized the connectivity.

Posted by Tom Spiteri

Investigating — There appears to be an issue with one of our two connections to JANET (Western Comms). We have activated the backup path (via Southern Comms) and things should stabilize now whilst we further investigate.

Posted by Tom Spiteri

Investigating — We're currently aware of the issue and are investigating the cause. We will provide further updates as we have them.

Posted by Tom Spiteri