Affected services:

  • Printing

Issue affecting UPS printing - "Do you trust this printer?" pop-up box

Opened on Friday 3rd September 2021, last updated

Resolved — This issue has now been resolved.

Posted by Sherilyn Elmes

Identified — We have identified an issue in which a "Do you trust this printer?" pop-up box appears when attempting to print. If a user clicks "Install driver", administrative credentials are required, and the process repeats. We are looking to implement a fix as soon as possible. Until then, please save your documents to USB, log in to a floor standing printer, insert your USB and print your files. Photocopying and scanning are available as usual.

Posted by Tom Spiteri