University of Bath IT status
Affected services:
Opened on Friday 10th February 2023, last updated
Resolved — Microsoft have now released an update to address this and you should now be able to run Webi reports in Edge.
Identified — Microsoft have now released an update to address this and you should now be able to run Webi reports in Edge.
Identified — We can now confirm that the problem that impacted Business Objects (WEBI) was caused by a bug in the latest version of chromium based browsers (both Edge and Chrome are built on the same foundation.) Google have already released a fix for Chrome which we have tested and can confirm works. Restarting your PC / Laptop should update Chrome, and you will be able to use it again to run reports if you prefer. We we would expect Microsoft to release a similar update for Edge from the beginning of next week.
Identified — We believe now that the issue may be linked to the latest versions of Chrome and Edge browsers. Firefox doesn't seem to be affected however and WEBI seems to be working fine for those using Firefox. If possible could you try using Firefox for the timebeing to access WEBI. Our team will be looking at the underlying issue, but the resolution may take time
Investigating — We are continuing to investigate the cause, in the meantime please use Firefox web browser to access and not Edge or Chrome.
Investigating — We understand that this issue has not yet been resolved. We are working to locate the underlying cause of this issue, and will provide further updates as we have them.
Investigating — We're currently aware of a recurrence of the issue and are investigating the cause. We will provide further updates as we have them.