Some services are degraded
SAMIS, our student records system, will now require you to authenticate your identity with MFA when you log in as part of our enhanced cyber security controls. You may need to clear your web browser's cookies and cache. Find out more on the staff and student pages. Staff: https://www.bath.ac.uk/announcements/samis-now-has-additional-security-protection/ Students: https://www.bath.ac.uk/announcements/your-student-record-now-has-additional-security-protection/ ***********************************************************************************************************
From Monday 1 April, the ‘Checklist feature in Labs’ on TOPdesk, will no longer be available. A ‘read only’ service will be provided for 4 weeks, to allow operators to transfer/export tasks and templates that may need to be retained, before the feature is removed.
Previous incidents
files.bath.ac.uk is currently experiencing issues
Created Dec 18 at 09:33am GMT
We're aware of files.bath.ac.uk access issues to the H: & X: drives following upgrades last Tuesday. This was the first step in a series of updates required to hopefully improve security by moving us to supported versions of Ubuntu & Nextcloud.
Internet disruption
Resolved Apr 19 at 10:30am BST
There will be a brief disruption in connecting to the external internet, while maintenance takes place to maximise security.
Autodesk (CAD software suite) unavailable
Resolved Apr 15 at 08:00am BST
Autodesk, which is a CAD software suite, will be unavailable for approximately 20 minutes, while an upgrade takes place to allow full functionality.