Self service portal is currently experiencing issues

Resolved — The self service is now working, tickets have been logged as normal. We apologise for the inconvenience caused by this unexpected downtime and are working to ensure this does not happen again.

Posted February 13, 2017 15:59

Investigating — We're currently aware of the issue and are investigating the cause. We will provide further updates as we have them. If you need to raise a ticket please email it-servicedesk@bath.ac.uk

Posted February 13, 2017 14:08

Resolved — TOPdesk is now working, tickets have been logged as normal. We apologise for the inconvenience caused by this unexpected downtime and are working to ensure this does not happen again.

Posted February 13, 2017 11:33

Identified — The self service portal is available again but we are still having issues with the operator system due to a certificate issue. Any tickets you send in to us will still be logged. We are working with TOPdesk to resolve this issue.

Posted February 13, 2017 09:15

Investigating — We're currently aware of the issue and are investigating the cause. We will provide further updates as we have them. If you need to raise a ticket please email it-servicedesk@bath.ac.uk

Posted February 10, 2017 15:03