Some services are degraded
From Monday 1 April, the ‘Checklist feature in Labs’ on TOPdesk, will no longer be available. A ‘read only’ service will be provided for 4 weeks, to allow operators to transfer/export tasks and templates that may need to be retained, before the feature is removed.
Previous incidents
files.bath.ac.uk is currently experiencing issues
Created Dec 18 at 09:33am GMT
We're aware of files.bath.ac.uk access issues to the H: & X: drives following upgrades last Tuesday. This was the first step in a series of updates required to hopefully improve security by moving us to supported versions of Ubuntu & Nextcloud.
Cadence-Teaching and OrCAD unavailable
Resolved Mar 27 at 08:00am GMT
Cadence-Teaching and OrCAD, which are teaching resources, will be unavailable for approximately 30 minutes, while an upgrade takes place to allow full functionality.
iTrent (MSS and ESS) unavailable
Resolved Mar 26 at 05:30pm GMT
iTrent, including Employee Self Service (ESS) and Manager Self-Service (MSS), will be unavailable for approximately 15 minutes, while an upgrade takes place to allow full functionality.
SAMIS "auto-logout" issue
Resolved Mar 25 at 10:04am GMT
Thank you for your patience whilst we are working through this issue. We have now updated SAMIS with a new patch that should hopefully solve the issue. You will need to clear your browser cache in order for this to work.
You can clear your internet browsers' cache by following the steps from the below website:
https://www.wikihow.com/Clear-Your-Browser%27s-Cache
9 previous updates
The wiki (Confluence) is currently unavailable
Resolved Mar 22 at 02:33pm GMT
The Wiki (Confluence) is now only available when connected to the University's VPN. For information regarding how to connect your device to the VPN, please visit: http://go.bath.ac.uk/vpn
9 previous updates
Problems printing after upgrading to macOS 14.4 Sonoma on managed devices
Resolved Mar 22 at 02:28pm GMT
An update has now been rolled out and this issue is now resolved.
1 previous update