Affected services:

  • Help Portal

TOPdesk (Help Portal) : Problems Logging Into Self Service Portal

Opened on Tuesday 28th April 2020, last updated

Resolved — This issues has now been resolved

Posted by Sherilyn Elmes

Monitoring — The issue is related to specific browser versions.

Posted by Sherilyn Elmes

Investigating — We are aware that some users are experiencing problems logging into the TOPdesk self service help portal, we believe that this is linked to the internet browser used, we are working with TOPdesk to identify the affected browsers.

Posted by Sherilyn Elmes