Affected services:

  • Help Portal (TOPdesk)

Topdesk (Help Portal) internal server issues

Opened on Friday 2nd December 2022, last updated

Resolved — This issue has now been resolved.

Posted by Sherilyn Elmes

Monitoring — There are issues for some people signing back into Topdesk after the outage. This is currently being investigated and we'll update when we know more.

Posted by Matt Dennis

Monitoring — Topdesk should be back now - we are monitoring it.

Posted by Matt Dennis

Investigating — We're currently aware of the issue and are investigating the cause. We will provide further updates as we have them.

Posted by Matt Dennis