Affected services:

  • Software

Problems running Microsoft Teams, Monday 3 February

Opened on Monday 3rd February 2020, last updated

Resolved — .

Posted by Jessica

Monitoring — The issue with Microsoft Teams has now been resolved. Thank you for your understanding.

Posted by Liz Widley

Monitoring — Microsoft are now rolling out a fix for the problem which was caused by an expired certificate, those who experienced problems with access to Teams this afternoon will be able to log back on soon. Thank you for your understanding.

Posted by Sherilyn Elmes

Investigating — Microsoft have now identified the issue and they are working on a fix.

Posted by Jessica

Investigating — This is a global service issue that Microsoft is now investigating. Access via the Teams mobile app is still working, but the Web and Desktop clients are failing with “We’re sorry - we’ve run into an issue.” Thank you for your understanding.

Posted by Jessica

Investigating — some users are currently experiencing problems with Microsoft Teams such as the system being unresponsive. We are investigating and will update you when we know more. Thank you.

Posted by Jessica