Accounts and password related services, including authentication.

Reporting and analytics tools for business intelligence and decision-making.

Integrated systems supporting business operations and workflows. Applications include TRAD and BSS Boards.

Customer relationship management system for tracking and managing interactions.

University email, calendaring and mailing list services. Provided by Mirosoft 365.

File storage and sharing solutions, such as the H: Drive, X: Drive, and Microsoft OneDrive.

Enterprise-level version control and collaboration platform for code.

Digital assessment and examination platform.

The University's Human Resources and payroll management system.

Lecture rooms and their AV-related hardware, such as projectors, microphones, etc.

The University's Linux Virtual Desktop Infrastructure (VDI).

Business analytics service for visualizing data and sharing insights.

Collaboration platform for chat, meetings, and file sharing.

Online learning and course management system.

University network and internet connectivity services, both wired (Ethernet) and wireless (Wi-Fi).

Computers available for use in public areas on campus, such as the Library, in Labs and the Quick Access PC's.

The University's Current Research Information System (CRIS).

Lecture capture (and video management) platform.

High-performance computing resources for research activities, such as Nimbus, Anatra and Isambard.

Student administration and information management system.

The Self-Service and Operator ITSM portal (provided by TOPdesk).

Access to various software application downloads and licenses.

Telephony services provided by the Maintel (analogue) phone system, alongside Teams Calling (M365).

The MyTimetable service (and its data feed).

Printing services for students and staff.

The University's Virtual Desktop Infrastructure (VDI).

Virtual private network for secure remote access.

The public-facing bath.ac.uk website.

This section includes services that fall outside DDaT's standard support remit but may still impact users.