Accounts and password related services, including authentication and single sign-on.

Reporting and analytics tools for business intelligence and decision-making.

Reporting, dashboards, and data visualisation services. Provided via Microsoft Power BI.

Finance, procurement, research and costing system. Note: Business World was formerly known as Agresso.

Marketplace purchasing system used with Business World. Note: Business World was formerly known as Agresso.

Customer relationship management system for tracking and managing interactions. Provided via Microsoft Dynamics 365.

Email, calendaring and mailing list services. Provided by Microsoft 365.

File storage and sharing solutions, such as the H: Drive, X: Drive, and Microsoft OneDrive.

Enterprise-level version control and collaboration platform for code.

Digital assessment and examination platform.

Human Resources and payroll management system.

Lecture rooms and their AV-related hardware, such as projectors, microphones, etc.

Linux Virtual Desktop Infrastructure (VDI).

Business analytics service for visualizing data and sharing insights.

Collaboration platform for chat, meetings, and file sharing.

Online learning and course management system.

Network and internet connectivity services, both wired (Ethernet) and wireless (Wi-Fi).

Integrated systems supporting business operations and workflows.

Computers available for use in public areas on campus, such as the Library, in Labs, etc.

The University's Current Research Information System (CRIS).

Lecture capture and video management platform.

High-performance computing resources for research activities, such as Nimbus, Anatra and Isambard.

Student administration and information management system.

The Self-Service and Operator ITSM portal. Provided by TOPdesk.

Access to various software application downloads and licenses.

Telephony services provided by the Maintel (analogue) phone system, alongside Teams Calling (M365).

The MyTimetable service and its data feed.

Printing services for students and staff.

Virtual Desktop Infrastructure (VDI) providing remote access to applications and files.

Virtual private network for secure remote access to University software and resources.

The public-facing bath.ac.uk website.

This section includes services that fall outside DDaT's standard support remit but may still impact users.