Some services are degraded

We are continuing to work closely with Microsoft to identify the root cause and permanent fix for this issue. Despite extensive troubleshooting, the problem is still occurring, and the case is now pending escalation with Microsoft.

We sincerely apologise for the ongoing disruption and will share further updates as soon as we have more information.

A brief disruption (lasting a few seconds) to internet and Azure connectivity may occur while we upgrade the network firewall. This work supports ongoing service improvement and enhanced network reliability.

Due to quarterly software and security updates to the underlying service infrastructure, Nextcloud (files.bath.ac.uk) will briefly be unavailable during this period.

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in the following locations:

• 1 South
• 2 South
• 3 South
• 4 South
• 4 South Annexe
• 5 South
• Fossil Shed
• Lodge
• Medical Centre
• Osbourne
• Radiation Store
• Southern Comms
• Woodlands

Desk phones may also restart.

This issue is now resolved.

This issue is now resolved.

We are replacing end-of-life network equipment in this location to improve connectivity, security, and enable new features. Users may experience brief interruptions (around 1 minute) to wired and Wi-Fi connections during this upgrade.

Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable.

The Mahara e-portfolio system is going to be upgraded on Tuesday 9 and Wednesday 10 September 2025, and will be unavailable for two days whilst the upgrade takes place. Please make sure you are logged out of your account before that day to avoid any loss of work.