people.bath.ac.uk – Server Upgrade
Jul 15 at 07:30am BST
Sigmaplot - License Update
Jul 14 at 08:00am BST

Some services are degraded

Accounts and Passwords
Business Objects
Business Support Systems
Business World (Agresso)
CRM (Microsoft Dynamics 365)
Email and Calendar
File Storage and Sharing
GitHub Enterprise
Inspera
iTrent
Lecture Room AV
linux.bath
Microsoft Power BI
Microsoft Teams
Moodle
Network and Internet
Public Access Computers
Pure
Re:View (Panopto)
Research Computing
SAMIS
Self-Service Portal (TOPdesk)
Software
Telephony
Timetabling
University Print Service
UniDesk and AdminDesk
VPN
Website (bath.ac.uk)
Other

Previous incidents

Jul 13, 2025

AdminDesk - Black Screen Issue

Degraded

Updated Jul 11 at 09:08am BST

We are continuing to investigate the issue affecting AdminDesk where some users on Windows 11 experience a black screen after minimising or switching away from their RDS session. Our teams are actively working with Microsoft to identify a solution. We will provide further updates as soon as we have more information.

2 previous updates

Agresso - Intermittent Authentication Issues

Degraded

Updated Jul 11 at 09:05am BST

We are continuing to investigate the intermittent authentication issues affecting Agresso. While there is no change in status at this time, please be assured that resolving the issue remains a priority. We will share further updates as soon as new information becomes available.

2 previous updates

Jul 11, 2025

Faulty Power Module Replacement - 4ES Data Centre

Maintenance

Resolved Jul 11 at 09:00am BST

During this maintenance, a faulty power module in the 4ES Data Centre will be replaced. While there is no planned power outage, server owners should be aware that power to the Data Centre will be at risk during the change window.

Jul 10, 2025

Network and Wi-Fi Disruption in Woodland Court

Maintenance

Resolved Jul 10 at 08:00am BST

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in this location. Desk phones may also restart.

Jul 09, 2025

Network (Wi-Fi and Ethernet) - Infrastructure Firmware Upgrade

Maintenance

Resolved Jul 09 at 07:00am BST

Due to essential maintenance to enhance network security and stability, there may be brief interruptions to both Wi-Fi and Ethernet connectivity. Disruption should be minimal, as devices will be moved between access points during the upgrade. However, some users may experience a short outage at some point during the process.

Jul 08, 2025

Outlook/Teams - Calendar Availability Issue

Degraded

Resolved Jul 08 at 11:45am BST

This issue is now resolved.

1 previous update