Network and Wi-Fi disruption in the Sports Training Village May 02 at 05:00am BST Network and Wi-Fi disruption in 4 East South (4ES) Apr 30 at 08:00am BST BeyondTrust, the University’s remote support service unavailable Apr 29 at 05:00pm BST

Some services are degraded

SAMIS, our student records system, will now require you to authenticate your identity with MFA when you log in as part of our enhanced cyber security controls. You may need to clear your web browser's cookies and cache. Find out more on the staff and student pages. Staff: Students: ***********************************************************************************************************
From Monday 1 April, the ‘Checklist feature in Labs’ on TOPdesk, will no longer be available. A ‘read only’ service will be provided for 4 weeks, to allow operators to transfer/export tasks and templates that may need to be retained, before the feature is removed.

Accounts and Passwords
Business Objects
Business Support Systems
Business World (Agresso)
Business World (Agresso) Marketplace
CRM (Microsoft Dynamics 365)
Email and Calendar
File Storage and Sharing
GitHub Enterprise
Help Portal (TOPdesk)
Microsoft Power BI
Microsoft Teams
Network and Internet
Public Access Computers
Re:View (Panopto)
Research Computing
University Print Service
UniDesk and AdminDesk

Previous incidents

Apr 25, 2024 is currently experiencing issues


Created Dec 18 at 09:33am GMT

We're aware of access issues to the H: & X: drives following upgrades last Tuesday. This was the first step in a series of updates required to hopefully improve security by moving us to supported versions of Ubuntu & Nextcloud.

Apr 23, 2024

Network and Wi-Fi disruption in 1 West building


Resolved Apr 23 at 07:00am BST

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity, including Wi-Fi, in 1 West building. Desk phones may also restart.

Apr 22, 2024

GlobalProtect authentication (MFA) related issue


Resolved Apr 22 at 04:05pm BST

This issue is now resolved.

2 previous updates

Apr 19, 2024

Internet disruption


Resolved Apr 19 at 10:30am BST

There will be a brief disruption in connecting to the external internet, while maintenance takes place to maximise security.