Some services are degraded

This issue is now resolved.

We are continuing to investigate an issue affecting Apple iPhone and iPad devices, where users may intermittently encounter an “Incompatible Browser” error when attempting to install the VPN from connect.bath.ac.uk.

In the meantime, users can still configure VPN access by following the Manual VPN Setup Instructions.

We will share further updates as soon as more information becomes available, and apologise for any inconvenience this may cause.

Our Networks team has implemented a temporary mitigation to help reduce the frequency of the intermittent “Server Error” message. While this is not expected to fully resolve the issue, it should significantly decrease how often it occurs. We continue to investigate the root cause and are monitoring the impact of the mitigation.

We are replacing end-of-life Network (Ethernet & Wi-Fi) equipment in this location to improve connectivity, security, and enable new features. Users may experience brief interruptions (around 1 minute) to both wired and Wi-Fi connections during this upgrade.

This maintenance has now concluded. Thank you for your patience.

We are carrying out a phased migration of on-campus file storage from our existing systems to new storage solution. This work will take place over several weeks and may cause planned, temporary disruptions to some shared file services.

This migration moves file storage onto a modern, fully supported platform, improving reliability, security, and long-term sustainability of shared file services.

Further updates will be provided as the migration progresses.

We will be restarting the GitHub Enterprise server to complete the installation of a security update. During this time, access to GitHub Enterprise may be briefly unavailable. This work is required to ensure the continued security and stability of the service.

We will begin a phased deployment of Self Service+ to managed macOS devices for staff and students. This update introduces a refreshed design, improved integration with macOS and Jamf Connect, and enhanced functionality for installing University-managed software.

No downtime is expected, but users may notice changes to the Self Service application interface as the new version is rolled out. The deployment will start with a small group and expand gradually to ensure everything is working as e...

We will be carrying out planned maintenance on the Nimbus HPC cluster with work expected to last up to 30 hours.

This maintenance is required because some of the current GPU hardware used by Nimbus is being retired by our cloud provider. To ensure continued availability and long-term support, we will be upgrading the cluster to newer, next-generation GPU nodes.

During this window, Nimbus HPC access and the Nimbus cost estimator will be unavailable, and GPU workloads will not be able to run....