Some services are degraded

We are aware of reports of issues when navigating away from (e.g. minimising) and subsequently returning to RDS sessions (e.g. AdminDesk) which result in a black screen and require reconnecting to continue working. We are working with Microsoft to determine the appropriate solution and will update you once we have further information. This issue only affects Windows 11 devices.

We are investigating an intermittent issue affecting signing in to Business World (Agresso).

Please try signing in again, or close and re-open your browser, as it should then allow you to access Agresso normally.

We will provide further updates as soon as possible, and apologise for any inconvenience caused.

Due to software and security updates to the underlying service infrastructure, remote access provided by Beyond Trust Remote Support (Bomgar / support.bath.ac.uk) will not be available during this upgrade.

DecisionTime will undergo a certificate renewal to maintain secure access. New logins may be briefly unavailable during the change, and existing sessions may be logged out. The disruption is expected to last less than 10 minutes.

PURE will undergo a certificate renewal to maintain secure access. New logins may be briefly unavailable during the change, and existing sessions may be logged out. The disruption is expected to last less than 10 minutes

This issue is now resolved.

This issue is now resolved.

We have been informed by the Campus Infrastructure team that, due to power-related maintenance in this building/area, network connectivity may be unavailable in the following rooms during this time:

• 1.07
• 1.11
• 1.18
• 1.25
• 1.23
• 3.17

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in this location. Desk phones may also restart.

This software will be unavailable for approximately 30 minutes while we update the licence manager.