Ongoing maintenance

Last updated on 28 October 2026 at 08:02 UTC

Authentication (Access & Accounts)
Operational
Business Objects
Operational
Business Intelligence (Power BI)
Operational
Business World (Agresso)
Operational
Business World eMarketplace
Operational
CRM (Dynamics 365)
Operational
Email and Calendar (Outlook)
Operational
Engage
Operational
File Storage & Sharing
Operational
GitHub Enterprise
Operational
Inspera
Operational
iTrent
Operational
Lecture Room AV
Operational
Library Systems
Operational
Linux Virtual Desktop (linux.bath)
Operational
Microsoft Teams
Operational
Moodle
Operational
Network (Ethernet & Wi-Fi)
Maintenance
Public Access Computers
Operational
Pure
Operational
Re:View (Panopto)
Operational
Research Computing (HPC)
Operational
SAMIS
Operational
Self-Service Portal (TOPdesk)
Operational
Software
Operational
Timetabling (MyTimetable)
Operational
University Print Service
Operational
UniDesk, UniApps, AdminDesk
Operational
VPN
Maintenance
Website (bath.ac.uk)
Operational
Other
Operational

Incidents

28 October 2026

Network - Connectivity Issues

Disrupted

Updated 27 October 2026 at 18:05 UTC

Following a configuration change, our technical teams believe that network connectivity has stabilised.

We will continue to monitor the network closely overnight. The service status will remain degraded until at least 09:00 tomorrow morning while we confirm that connectivity remains stable.

Further investigation will be carried out to fully understand the cause of this afternoon and evening’s disruption.

We apologise for the inconvenience and will provide a further update tomorrow morning.

2 previous updates

Network - Firmware Upgrade in John Wood

Resolved

Resolved 28 October 2026 at 07:00 UTC

Maintenance ended

1 previous update

Network - Emergency Maintenance

Maintenance

Maintenance 27 October 2026 at 07:00 UTC

We will be carrying out emergency maintenance on the systems that support the University’s wired network, Wi-Fi, VPN, and internet connectivity.

The work will take place across the following maintenance windows:

  • Tuesday 27 October, approximately 07:00 to 13:00: Wi-Fi infrastructure
  • Tuesday 27 or Wednesday 28 October: Network authentication services
  • Wednesday 28 October from approximately 07:30: Internet gateway infrastructure
  • **Thursday 29 October, approximately 07:00 to...
27 October 2026

Business Objects (for SAMIS) - Unavailable

Resolved

Resolved 27 October 2026 at 15:20 UTC

This issue is now resolved.

2 previous updates

Network - Firmware Upgrade in Various Locations

Resolved

Resolved 27 October 2026 at 08:00 UTC

Maintenance ended

1 previous update

26 October 2026

Panopto - Scheduler Issue

Resolved

Resolved 26 October 2026 at 13:36 UTC

This issue is now resolved.

2 previous updates

KxCatering and Food Direct - Server Upgrade

Resolved

Resolved 26 October 2026 at 13:00 UTC

Maintenance ended

1 previous update

23 October 2026

Various Services - Urgent Security Maintenance

Resolved

Resolved 23 October 2026 at 07:30 UTC

All primary customer-facing services affected by this issue have now been patched and restored.

We are therefore marking this incident as resolved. We apologise for the disruption and thank you for your patience while this urgent security work was completed.

7 previous updates

Mech Eng AVD - Urgent Maintenance

Resolved

Resolved 23 October 2026 at 11:45 UTC

Maintenance ended

1 previous update

22 October 2026

Network - Firewall Upgrade

Resolved

Resolved 22 October 2026 at 09:00 UTC

Maintenance ended

1 previous update