Ongoing maintenance

Last updated on Apr 4, 2026 at 8:07pm UTC

Business World (Agresso) – Intermittent "Server Error" Message

We are aware of an issue where some users may see a “Server Error in ‘/BusinessWorld’ Application” message. Waiting a few seconds and refreshing your browser window typically resolves the issue.

Accounts and Passwords
Operational
Business Objects
Operational
Business Support Systems
Operational
Business World (Agresso) - Client/Web
Operational
BW Procurement eMarketplace
Operational
CRM (Microsoft Dynamics 365)
Operational
Email and Calendar
Operational
File Storage and Sharing
Maintenance
GitHub Enterprise
Operational
High Performance Computing
Operational
Inspera
Operational
iTrent
Operational
Lecture Room AV
Operational
linux.bath
Operational
Microsoft Power BI
Operational
Microsoft Teams
Operational
Moodle
Operational
Network (Ethernet & Wi-Fi)
Operational
Public Access Computers
Operational
Pure
Operational
Re:View (Panopto)
Operational
Research Computing
Operational
SAMIS
Operational
Self-Service Portal (TOPdesk)
Operational
Software
Operational
Telephony
Operational
Timetabling
Operational
University Print Service
Operational
UniDesk, UniApps, AdminDesk
Operational
VPN
Operational
Website (bath.ac.uk)
Operational
Other
Operational

Previous incidents

Apr 04, 2026

File Storage - Phased Migration (April)

Maintenance

Maintenance Apr 1, 2026 at 8:00am UTC

We are carrying out a phased migration of on-campus file storage from our existing systems to new storage solution. This work will take place over several weeks and may cause planned, temporary disruptions to some shared file services.

This migration moves file storage onto a modern, fully supported platform, improving reliability, security, and long-term sustainability of shared file services.

Apr 02, 2026

Data Centre Network Migration - Server Moves

Maintenance

Resolved Mar 31, 2026 at 8:00am UTC

We will be carrying out planned network migration work across our data centres from 31 March to 2 April, moving a number of systems onto new network infrastructure.

A maintenance window will take place each day between 09:00 and 11:00, during which there may be brief interruptions to some services. No downtime is expected outside this window.

Services that may be briefly affected include:
- Telephony services (including emergency phones)
- Software licence servers (which may impact acc...

Apr 01, 2026

iTrent - Upgrade (ESS & MSS)

Maintenance

Resolved Apr 1, 2026 at 7:00am UTC

We will be performing an upgrade of the iTrent system.

During the upgrade window, both Employee Self Service (ESS) and Manager Self Service (MSS) will be unavailable for up to 15 minutes. Users will be logged off at the start of the upgrade and will not be able to log in again until the work is complete.

This update includes routine fixes and an important legislative change to Statutory Sick Pay rules.

Network - Firmware Upgrade in Various Locations (Day 3)

Maintenance

Resolved Apr 1, 2026 at 4:00am UTC

Due to maintenance to maintain network security and stability, there may be brief losses of network connectivity in the following locations:

  • 5W
  • 6W
  • 6WS
  • 8W
  • 9W

Disruption should be minimal, as devices will be moved between access points during the upgrade. However, some users may experience a short outage at some point during the process.

Mar 31, 2026

Pepi and Rheumatology - Quarterly Patching

Maintenance

Resolved Mar 31, 2026 at 4:30pm UTC

Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable during this time. This essential maintenance ensures that the systems remain secure, reliable, and up to date with the latest vendor patches.

Network - Firmware Upgrade in Various Locations (Day 2)

Maintenance

Resolved Mar 31, 2026 at 4:00am UTC

Due to maintenance to maintain network security and stability, there may be brief losses of network connectivity in the following locations:

  • 1WN
  • 2W
  • 3W
  • 3W Annexe
  • 3WN
  • 4W
  • Wessex House

Disruption should be minimal, as devices will be moved between access points during the upgrade. However, some users may experience a short outage at some point during the process.

File Storage - Phased Migration (March)

Maintenance

Resolved Mar 1, 2026 at 9:00am UTC

We are carrying out a phased migration of on-campus file storage from our existing systems to new storage solution. This work will take place over several weeks and may cause planned, temporary disruptions to some shared file services.

This migration moves file storage onto a modern, fully supported platform, improving reliability, security, and long-term sustainability of shared file services.

Mar 30, 2026

CMS, MySQL, SAMIS (3rd-party data) - Quarterly Patching

Maintenance

Resolved Mar 30, 2026 at 4:30pm UTC

Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable during this time. This essential maintenance ensures that the systems remain secure, reliable, and up to date with the latest vendor patches.

Network - Firmware Upgrade in Various Locations (Day 1)

Maintenance

Resolved Mar 30, 2026 at 4:00am UTC

Due to maintenance to maintain network security and stability, there may be brief losses of network connectivity in the following locations:

  • 1 South
  • 2 South
  • 3 South
  • 4 South
  • 4 South Annexe
  • 5 South
  • Fossil Shed
  • Lodge
  • Medical Centre
  • Milner
  • Osbourne
  • Radiation Store
  • Southern Comms
  • Woodlands

Disruption should be minimal, as devices will be moved between access points during the upgrade. However, some users may experience a short outage at some point during the process.