Network and Wi-Fi - System Upgrade
Jul 24 at 07:00am BST
Network and Wi-Fi Disruption in Various Locations
Jul 23 at 05:00am BST
Network Firewall – Upgrade
Jul 22 at 07:00am BST
Network and Wi-Fi Disruption in Woodland Court
Jul 17 at 08:00am BST

Some services are degraded

Accounts and Passwords
Business Objects
Business Support Systems
Business World (Agresso)
CRM (Microsoft Dynamics 365)
Email and Calendar
File Storage and Sharing
GitHub Enterprise
Inspera
iTrent
Lecture Room AV
linux.bath
Microsoft Power BI
Microsoft Teams
Moodle
Network and Internet
Public Access Computers
Pure
Re:View (Panopto)
Research Computing
SAMIS
Self-Service Portal (TOPdesk)
Software
Telephony
Timetabling
University Print Service
UniDesk and AdminDesk
VPN
Website (bath.ac.uk)
Other

Previous incidents

Jul 16, 2025

Agresso - Intermittent Authentication Issues

Degraded

Updated Jul 14 at 10:00am BST

We are continuing to investigate the intermittent authentication issues affecting Agresso. While there is no change in status at this time, please be assured that resolving the issue remains a priority. We will share further updates as soon as new information becomes available.

1 previous update

AdminDesk - Black Screen Issue

Degraded

Updated Jul 14 at 10:00am BST

We are continuing to investigate the issue affecting AdminDesk where some users on Windows 11 experience a black screen after minimising or switching away from their RDS session. Our teams are actively working with Microsoft to identify a solution. We will provide further updates as soon as we have more information.

1 previous update

Jul 15, 2025

people.bath.ac.uk – Server Upgrade

Maintenance

Resolved Jul 15 at 07:30am BST

The servers that run people.bath.ac.uk will be upgraded during this period. The service is expected to remain available throughout, but users with personal homepages are advised to check their pages after the upgrade.

Jul 14, 2025

Sigmaplot - License Update

Maintenance

Resolved Jul 14 at 08:00am BST

Sigmaplot will be unavailable for approximately 20 minutes while the software licence and licence manager are updated.

Jul 11, 2025

Faulty Power Module Replacement - 4ES Data Centre

Maintenance

Resolved Jul 11 at 09:00am BST

During this maintenance, a faulty power module in the 4ES Data Centre will be replaced. While there is no planned power outage, server owners should be aware that power to the Data Centre will be at risk during the change window.

Jul 10, 2025

Network and Wi-Fi Disruption in Woodland Court

Maintenance

Resolved Jul 10 at 08:00am BST

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in this location. Desk phones may also restart.