Quarterly update of Nextcloud (files.bath.ac.uk) Jul 18 at 07:00am BST Network and Wi-Fi disruption in 6 West Jul 16 at 05:00am BST

Ongoing maintenance

Accounts and Passwords
Business Objects
Business Support Systems
Business World (Agresso)
Business World (Agresso) Marketplace
CRM (Microsoft Dynamics 365)
Email and Calendar
File Storage and Sharing
GitHub Enterprise
Help Portal (TOPdesk)
Microsoft Power BI
Microsoft Teams
Network and Internet
Public Access Computers
Re:View (Panopto)
Research Computing
University Print Service
UniDesk and AdminDesk

Previous incidents

Jul 16, 2024

Wi-Fi surveys in various locations (08/07 - 19/07)


Maintenance Jul 08 at 01:00am BST

A staff member from DDaT's Networks Team will be carrying out a Wi-Fi survey throughout the listed (below) buildings. This survey is essential for ensuring optimal Wi-Fi coverage and performance in the appropriate areas of the building.

  • 10 East - 8-10/07/24
  • The Edge - 11-12/07/24
  • East Buildings - 15-16/07/24
  • Lime Tree - 17/07/24
  • Founders Hall - 18/07/24
  • Students union - 19/07/24

You shouldn’t experience any disruption to your Wi-Fi service during this activity, as our t...

Minor Wi-Fi disruption in various locations (4th to 17th July)


Maintenance Jul 04 at 07:00am BST

Due to Wi-Fi access point upgrades, there will be a brief loss of wireless network connectivity in various locations during the week commencing 17th June. The affected locations are:

04/07/2024 - Arts (The Edge)
05/07/2024 - 6 West
08/07/2024 - Milner
09/07/2024 - Polden / 2 South
10/07/2024 - East Building
11/07/2024 - 4 South Annex / Balehaus
12/07/2024 - Eastwood Lodge (EWL) / 6 East / 5 South / Esther Parkin House
15/07/2024 - STV
16/07/2024 - STV
17/07/2024 - STV

Various a...

Jul 12, 2024

Poor/reduced Remote Desktop performance via VPN


Resolved Jul 12 at 09:00am BST

Our technical resolver teams have now implemented a workaround that should improve performance when accessing devices via Remote Desktop (and VPN). You may need to restart both your local and remote devices in order for them to pick up the policy change.

This issue is now resolved.

2 previous updates

Jul 11, 2024

Issue affecting people.bath webpages


Resolved Jul 11 at 11:00am BST

This issue is now resolved.

2 previous updates

Quarterly update of Nextcloud (files.bath.ac.uk)


Resolved Jul 11 at 07:00am BST

Due to quarterly software and security updates to the underlying service infrastructure, https://files.bath.ac.uk will briefly be unavailable during this period.