Network and Wi-Fi disruption in 1 West North May 30 at 05:00am BST Network and Wi-Fi disruption in East Building May 29 at 05:00am BST Network and Wi-Fi disruption in Wolfson May 23 at 05:00am BST Network and Wi-Fi disruption in Carpenter House May 23 at 05:00am BST Network and Wi-Fi disruption in 4 East May 22 at 05:00am BST Network and Wi-Fi disruption in Polden & Polden Corner May 22 at 05:00am BST

Some services are degraded

Accounts and Passwords
Business Objects
Business Support Systems
Business World (Agresso)
Business World (Agresso) Marketplace
CRM (Microsoft Dynamics 365)
Email and Calendar
File Storage and Sharing
GitHub Enterprise
Help Portal (TOPdesk)
Inspera
iTrent
linux.bath
Microsoft Power BI
Microsoft Teams
Moodle
Network and Internet
Public Access Computers
Pure
Re:View (Panopto)
Research Computing
SAMIS
Software
Telephony
University Print Service
UniDesk and AdminDesk
VPN
Wiki

Previous incidents

May 21, 2024

files.bath.ac.uk is currently experiencing issues

Degraded

Created Dec 18 at 09:33am GMT

We're aware of files.bath.ac.uk access issues to the H: & X: drives following upgrades on Tuesday, 12/12/2023. This was the first step in a series of updates required to hopefully improve security by moving us to supported versions of Ubuntu & Nextcloud.

As a workaround, we recommend mapping the drives:

For Windows devices, the steps are available via: https://bath.topdesk.net/tas/public/ssp/content/detail/knowledgeitem?unid=8839ca34-4f47-40ca-98b1-0bacb230ee66

Alternatively, the ...

Network and Wi-Fi disruption in Holburne Museum

Maintenance

Maintenance May 21 at 05:00am BST

Due to maintenance to maintain network security and stability, there will be a brief loss of network connectivity, including Wi-Fi, in this location. Desk phones may also restart.

Network and Wi-Fi disruption in Milner

Maintenance

Maintenance May 21 at 05:00am BST

Due to maintenance to maintain network security and stability, there will be a brief loss of network connectivity, including Wi-Fi, in this location. Desk phones may also restart.

Network and Wi-Fi disruption in John Wood & JW Court

Maintenance

Maintenance May 21 at 05:00am BST

Due to maintenance to maintain network security and stability, there will be a brief loss of network connectivity, including Wi-Fi, in this location. Desk phones may also restart.

May 20, 2024

Network and Wi-Fi disruption in Green Park House

Maintenance

Resolved May 20 at 05:00am BST

Due to maintenance to maintain network security and stability, there will be a brief loss of network connectivity, including Wi-Fi, in this location. Desk phones may also restart.

Network and Wi-Fi disruption in Sports Training Village

Maintenance

Resolved May 20 at 05:00am BST

Due to maintenance to maintain network security and stability, there will be a brief loss of network connectivity, including Wi-Fi, in this location. Desk phones may also restart.

May 17, 2024

Network and Wi-Fi disruption in 4 East South, Green Park House, 6 East, 6 Wes...

Maintenance

Resolved May 17 at 08:00am BST

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity, including Wi-Fi, on Friday 17 May between 8:00am and 10:00am in buildings; 4 East South, Green Park House, 6 East, 6 West, Sports Training Village and 10 West. Desk phones may also restart.

May 16, 2024

Business Objects for iTrent will be unavailable for an hour

Maintenance

Resolved May 16 at 07:00am BST

We will be restarting the server which hosts Business Objects for iTrent during this time.

Network and Wi-Fi disruption in Thornbank building

Maintenance

Resolved May 16 at 05:00am BST

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity, including Wi-Fi, in Thornbank building. Desk phones may also restart.

May 15, 2024

SAMIS not showing Exam Timetables

Degraded

Resolved May 15 at 08:41pm BST

This issue has now been resolved and we apologise for any inconvenience caused by this unexpected downtime.

1 previous update