Ongoing maintenance

Last updated on Apr 13, 2026 at 3:08pm UTC

Business World (Agresso) – Intermittent "Server Error" Message
We are aware of an issue where some users may see a “Server Error in ‘/BusinessWorld’ Application” message. Waiting a few seconds and refreshing your browser window typically resolves the issue.

Accounts and Passwords
Operational
Business Objects
Operational
Business Support Systems
Operational
Business World (Agresso) - Client/Web
Operational
BW Procurement eMarketplace
Operational
CRM (Microsoft Dynamics 365)
Operational
Email and Calendar
Operational
File Storage and Sharing
Maintenance
GitHub Enterprise
Operational
High Performance Computing
Operational
Inspera
Operational
iTrent
Operational
Lecture Room AV
Operational
linux.bath
Operational
Microsoft Power BI
Operational
Microsoft Teams
Operational
Moodle
Operational
Network (Ethernet & Wi-Fi)
Operational
Public Access Computers
Operational
Pure
Operational
Re:View (Panopto)
Maintenance
Research Computing
Operational
SAMIS
Maintenance
Self-Service Portal (TOPdesk)
Operational
Software
Operational
Telephony
Operational
Timetabling
Operational
University Print Service
Operational
UniDesk, UniApps, AdminDesk
Operational
VPN
Operational
Website (bath.ac.uk)
Operational
Other
Operational

Previous incidents

Apr 13, 2026

SAMIS - Annual Upgrade

Maintenance

Maintenance Apr 10, 2026 at 4:30pm UTC

SAMIS will undergo its annual spring upgrade, along with essential Oracle security patching, from 18:00 on Friday 10 April 2026 until Wednesday 15 April 2026.

During this period, SAMIS and SAMIS on the Web will be completely unavailable, including related services and integrations such as Moodle, timetabling, and Hub services.

All users are requested to log out before 17:00 on Friday 10 April to allow the upgrade to begin promptly and safely.

While the system is unavailable, a ...

Panopto (Re:View) Scheduler unavailable whilst SAMIS undergoes maintenance

Maintenance

Maintenance Apr 10, 2026 at 4:00pm UTC

Academic staff are currently unable to access Panopto Scheduler whist SAMIS maintenance is underway, this work should be completed by Tuesday 14th April

File Storage - Phased Migration (April)

Maintenance

Maintenance Apr 1, 2026 at 8:00am UTC

We are carrying out a phased migration of on-campus file storage from our existing systems to new storage solution. This work will take place over several weeks and may cause planned, temporary disruptions to some shared file services.

This migration moves file storage onto a modern, fully supported platform, improving reliability, security, and long-term sustainability of shared file services.

Apr 09, 2026

iTrent – Access Issue (Affecting New Accounts)

Degraded

Resolved Apr 9, 2026 at 9:50am UTC

This issue has now been successfully resolved. The change to load new account details into iTrent was implemented yesterday, and the overnight process completed successfully. All accounts that failed to be created over the past few days have now been added and should be working as expected.

1 previous update

Agresso, FoodDirect - Quarterly Patching

Maintenance

Resolved Apr 9, 2026 at 4:30pm UTC

Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable during this time. This essential maintenance ensures that the systems remain secure, reliable, and up to date with the latest vendor patches.

REDCap - Minor Update

Maintenance

Resolved Apr 9, 2026 at 8:00am UTC

The REDCap server will undergo an incremental update at this time. During the installation and subsequent restart, the system may be unavailable for up to 10 minutes. This update helps ensure the continued security and functionality of the application.

Network - Firmware Upgrade in Various Locations

Maintenance

Resolved Apr 9, 2026 at 4:00am UTC

Due to maintenance to maintain network security and stability, there may be brief losses of network connectivity in the following locations:

  • 1 East
  • 2 East
  • 3 East
  • 4 East
  • 4 East South
  • 6 East
  • 8 East
  • Boiler House
  • Carpenters Workshop
  • Norwood House
  • Sports Hall

Disruption should be minimal, as devices will be moved between access points during the upgrade. However, some users may experience a short outage at some point during the process.

Apr 08, 2026

Files.Bath (Nextcloud) - Maintenance

Maintenance

Resolved Apr 8, 2026 at 10:58am UTC

Maintenance complete.

2 previous updates