Ongoing maintenance
Last updated on Apr 13, 2026 at 3:08pm UTC
Business World (Agresso) – Intermittent "Server Error" Message
We are aware of an issue where some users may see a “Server Error in ‘/BusinessWorld’ Application” message. Waiting a few seconds and refreshing your browser window typically resolves the issue.
Previous incidents
SAMIS - Annual Upgrade
Maintenance Apr 10, 2026 at 4:30pm UTC
SAMIS will undergo its annual spring upgrade, along with essential Oracle security patching, from 18:00 on Friday 10 April 2026 until Wednesday 15 April 2026.
During this period, SAMIS and SAMIS on the Web will be completely unavailable, including related services and integrations such as Moodle, timetabling, and Hub services.
All users are requested to log out before 17:00 on Friday 10 April to allow the upgrade to begin promptly and safely.
While the system is unavailable, a ...
Panopto (Re:View) Scheduler unavailable whilst SAMIS undergoes maintenance
Maintenance Apr 10, 2026 at 4:00pm UTC
Academic staff are currently unable to access Panopto Scheduler whist SAMIS maintenance is underway, this work should be completed by Tuesday 14th April
File Storage - Phased Migration (April)
Maintenance Apr 1, 2026 at 8:00am UTC
We are carrying out a phased migration of on-campus file storage from our existing systems to new storage solution. This work will take place over several weeks and may cause planned, temporary disruptions to some shared file services.
This migration moves file storage onto a modern, fully supported platform, improving reliability, security, and long-term sustainability of shared file services.
iTrent – Access Issue (Affecting New Accounts)
Resolved Apr 9, 2026 at 9:50am UTC
This issue has now been successfully resolved. The change to load new account details into iTrent was implemented yesterday, and the overnight process completed successfully. All accounts that failed to be created over the past few days have now been added and should be working as expected.
1 previous update
Agresso, FoodDirect - Quarterly Patching
Resolved Apr 9, 2026 at 4:30pm UTC
Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable during this time. This essential maintenance ensures that the systems remain secure, reliable, and up to date with the latest vendor patches.
REDCap - Minor Update
Resolved Apr 9, 2026 at 8:00am UTC
The REDCap server will undergo an incremental update at this time. During the installation and subsequent restart, the system may be unavailable for up to 10 minutes. This update helps ensure the continued security and functionality of the application.
Network - Firmware Upgrade in Various Locations
Resolved Apr 9, 2026 at 4:00am UTC
Due to maintenance to maintain network security and stability, there may be brief losses of network connectivity in the following locations:
- 1 East
- 2 East
- 3 East
- 4 East
- 4 East South
- 6 East
- 8 East
- Boiler House
- Carpenters Workshop
- Norwood House
- Sports Hall
Disruption should be minimal, as devices will be moved between access points during the upgrade. However, some users may experience a short outage at some point during the process.
Files.Bath (Nextcloud) - Maintenance
Resolved Apr 8, 2026 at 10:58am UTC
Maintenance complete.
2 previous updates