Accounts and Passwords
Accounts and password related services, including authentication.
Maintenance
Business Objects
Reporting and analytics tools for business intelligence and decision-making.
Operational
Business Support Systems
Integrated systems supporting business operations and workflows. Applications include TRAD and BSS Boards.
Operational
Business World (Agresso) - Client/Web
Finance, Procurement, Research and costing system.
Operational
BW Procurement eMarketplace
Purchasing system used with Business World (Agresso).
Operational
CRM (Microsoft Dynamics 365)
Customer relationship management system for tracking and managing interactions.
Operational
Email and Calendar
Email, calendaring and mailing list services. Provided by Microsoft 365.
Operational
File Storage and Sharing
File storage and sharing solutions, such as the H: Drive, X: Drive, and Microsoft OneDrive.
Maintenance
GitHub Enterprise
Enterprise-level version control and collaboration platform for code.
Operational
High Performance Computing
Nimbus High Performance Computing (HPC) service.
Operational
Inspera
Digital assessment and examination platform.
Operational
iTrent
Human Resources and payroll management system.
Operational
Lecture Room AV
Lecture rooms and their AV-related hardware, such as projectors, microphones, etc.
Operational
linux.bath
Linux Virtual Desktop Infrastructure (VDI).
Operational
Microsoft Power BI
Business analytics service for visualizing data and sharing insights.
Operational
Microsoft Teams
Collaboration platform for chat, meetings, and file sharing.
Operational
Moodle
Online learning and course management system.
Operational
Network (Ethernet & Wi-Fi)
Network and internet connectivity services, both wired (Ethernet) and wireless (Wi-Fi).
Operational
Public Access Computers
Computers available for use in public areas on campus, such as the Library, in Labs and the Quick Access PC's.
Operational
Pure
Current Research Information System (CRIS).
Operational
Re:View (Panopto)
Lecture capture (and video management) platform.
Operational
Research Computing
High-performance computing resources for research activities, such as Nimbus, Anatra and Isambard.
Maintenance
SAMIS
Student administration and information management system.
Operational
Self-Service Portal (TOPdesk)
The Self-Service and Operator ITSM portal. Provided by TOPdesk.
Operational
Software
Access to various software application downloads and licenses.
Maintenance
Telephony
Telephony services provided by the Maintel (analogue) phone system, alongside Teams Calling (M365).
Operational
Timetabling
The MyTimetable service (and its data feed).
Operational
University Print Service
Printing services for students and staff.
Operational
UniDesk, UniApps, AdminDesk
Virtual Desktop Infrastructure (VDI) providing remote access to applications and files.
Operational
VPN
Virtual private network for secure remote access.
Operational
Website (bath.ac.uk)
The public-facing bath.ac.uk website.
Operational
Other
This section includes services that fall outside DDaT's standard support remit but may still impact users.
Maintenance