Some services are degraded
The wiki (Confluence) is currently unavailable
Updated Sep 06 at 01:04pm BST
The Wiki (Confluence) is again currently only available when connected to the University's VPN. For information regarding how to connect your device to the VPN, please visit: http://go.bath.ac.uk/vpn
8 previous updates
BeyondTrust unavailable due to server upgrade
Resolved Sep 27 at 05:00pm BST
BeyondTrust, our IT remote support software, will be unavailable on Wednesday 27 September between 5pm and 6pm. This is due to a server upgrade to continue software support.
Network and Wi-Fi disruption in 6 East building (6E)
Resolved Sep 27 at 05:00am BST
Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity, including Wi-Fi, on Wednesday 27 September between 5:00am and 9:00am in 6 East. Desk phones may also restart.
iTrent, including MSS and ESS, unavailable due to an upgrade to the latest so...
Resolved Sep 26 at 05:30pm BST
ITrent, the University’s HR and Payroll system, including Employee Self Service (ESS) and Manager Self-Service (MSS) will be unavailable due to an upgrade. This is to update iTrent to the latest software version so we can maintain the stability of the system and apply any security fixes.
Unavailability of UniApps services
Resolved Sep 26 at 07:00am BST
All UniApps services will be unavailable on Tuesday 26 September between 7:00am and 8:00am. This is due to annual software refresh to make the latest versions of software available.
Room Service application unavailable
Resolved Sep 25 at 07:00am BST
The Room Service application, used for managing student accommodation bookings/arrivals and occupancy, will be unavailable in order to resolve a reported fault.
TOPdesk self-service portal unavailable due to emergency maintenance
Resolved Sep 22 at 08:00pm BST
TOPdesk, the University’s self-service portal to contact a department or service, will be unavailable this evening and overnight (from 8:00pm Friday 22 September until 6:00am Saturday 23 September). This is to enable critical changes to reduce current performance issues.
Moodle enrolment issue
Resolved Sep 22 at 01:32pm BST
This issue has now been resolved. If you are experiencing issues logging into Moodle, please contact the IT Service Desk.
1 previous update
Network issues (Wi-Fi) in 10 East (SoM)
Resolved Sep 22 at 01:08pm BST
We resolved the issue Monday morning at 10:00am.
1 previous update