Planned TOPdesk Migration and Downtime (14th - 15th December) Dec 14 at 12:01am GMT Typecase and SAMIS (third-party data) quarterly patching/maintenance Dec 05 at 05:30pm GMT Agresso, Marketplace & NESA quarterly patching/maintenance Dec 04 at 05:30pm GMT FoodDirect (Agresso Interface) and Rheumatology quarterly patching/maintenance Dec 03 at 05:30pm GMT Temporary Pause in SAMIS-CRM Data Synchronization for Maintenance Dec 03 at 04:30pm GMT

Some services are degraded

From 1 November 2024 the Confluence Wiki platform will be in read-only mode as we prepare to migrate content to SharePoint. Find out more via the Confluence to SharePoint Migration Project page.

Accounts and Passwords
Business Objects
Business Support Systems
Business World (Agresso)
CRM (Microsoft Dynamics 365)
Email and Calendar
File Storage and Sharing
GitHub Enterprise
Inspera
iTrent
Lecture Rooms (AV)
linux.bath
Microsoft Power BI
Microsoft Teams
Moodle
Network and Internet
Public Access Computers
Pure
Re:View (Panopto)
Research Computing
SAMIS
Self-Service Portal (TOPdesk)
Software
Telephony
Timetabling
University Print Service
UniDesk and AdminDesk
VPN
Wiki (Confluence)

Previous incidents

Dec 03, 2024

Fault with projector in CB1.11

Degraded

Created Oct 25 at 10:00am BST

We are investigating a fault with the light engine in one of the projectors in CB1.11.

We will provide further updates as soon as possible, and apologise for any inconvenience caused.
Dec 02, 2024

Intermittent issue affecting Panopto lecture recording

Degraded

Resolved Dec 02 at 10:00am GMT

We're pleased to announce that this issue is now resolved.

2 previous updates

MySQL and University Wiki (Confluence) quarterly patching/maintenance

Maintenance

Resolved Dec 02 at 05:30pm GMT

Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable.
Nov 28, 2024

iTrent upgrade - Employee Self Service (ESS) and Manager Self Service (MSS)

Maintenance

Resolved Nov 28 at 07:00am GMT

iTrent will be unavailable for up to 2 hours during this maintenance window.
Previous updates