Some services are degraded

Last updated on Sep 3, 2026 at 3:54am UTC

Announcement: people.bath.ac.uk has been retired

People.bath.ac.uk has now been retired. We apologise for the short notice, which was unfortunately unavoidable.

If you were using the service to share course materials, please contact tel@bath.ac.uk for guidance. Course materials should be hosted within Moodle.

If you were using the service to showcase your research, please update your Pure profile instead. This will display the information on the University's Research Portal. For any queries relating to Pure or the Research Portal, please contact pure@bath.ac.uk.

Files previously stored and published through people.bath.ac.uk remain privately accessible within the public_html folder in your H Drive. Guidance on accessing your H Drive is available via our Self-Help Guides.

Accounts and Passwords
Operational
Business Objects
Operational
Business Intelligence (Power BI)
Operational
Business World - Client/Web
Degraded
Business World - Procurement eMarketplace
Operational
CRM (Dynamics 365)
Operational
Email and Calendar
Operational
File Storage and Sharing
Maintenance
GitHub Enterprise
Operational
Inspera
Operational
iTrent
Operational
Lecture Room AV
Operational
linux.bath
Operational
Microsoft Power BI
Operational
Microsoft Teams
Operational
Moodle
Operational
Network (Ethernet & Wi-Fi)
Maintenance
Power Platforms (Business Support Systems)
Operational
Public Access Computers
Operational
Pure
Operational
Re:View (Panopto)
Operational
Research Computing (HPC)
Operational
SAMIS
Operational
Self-Service Portal (TOPdesk)
Operational
Software
Maintenance
Telephony
Operational
Timetabling (MyTimetable)
Operational
University Print Service
Degraded
UniDesk, UniApps, AdminDesk
Operational
VPN
Operational
Website (bath.ac.uk)
Operational
Other
Maintenance

Previous incidents

Sep 03, 2026

Business World (Agresso) - Server 'Runtime' Error

Degraded

Updated Sep 2, 2026 at 3:30pm UTC

We are continuing to investigate the issue in collaboration with our software supplier.

We will provide further updates as soon as possible and apologise for any inconvenience caused.

3 previous updates

Printing - Top-up Payments Unavailable

Degraded

Updated Sep 2, 2026 at 9:00am UTC

We are continuing to investigate an issue affecting printing top-up payments.

We will provide further updates as soon as possible and apologise for any inconvenience caused.

1 previous update

File Storage - Migration of Science Facilities Data

Maintenance

Maintenance Aug 24, 2026 at 7:00am UTC

We are carrying out a phased migration of on‑campus file storage from our existing systems to a new storage solution. This work will take place over several days and may cause planned, temporary disruptions to some shared file services.

During this maintenance window, the following X Drive locations will be synchronised and may be unavailable:

X:\Faculty of Science\Facilities
- 24-Aug-2026: Analytical Services Data, Reports Archive & Misc
- 25-Aug-2026: Material Characterisa...

Network Infrastructure - Data Centre Maintenance

Maintenance

Maintenance Aug 21, 2026 at 7:00am UTC

We will be carrying out essential maintenance on the University's core network infrastructure within our data centres.

This work is required to apply important security updates and ensure the network remains secure, stable, and fully supported.

Most services are expected to remain available throughout the maintenance. However, some services hosted within the University's data centres may experience a brief interruption while the upgrades are completed. We are working with service owners...

Network - Infrastructure Upgrade in Eastwood Residences

Maintenance

Maintenance Jul 7, 2026 at 8:00am UTC

We will be carrying out a programme of network upgrades in Eastwood blocks 1–45 to replace end‑of‑life network equipment.

This work will improve the security, reliability, and resilience of network services, while enabling future enhancements and features. Wherever possible, new equipment will be installed and prepared in advance to minimise disruption.

During the upgrade, the existing network switches will need to be replaced, resulting in a **temporary outage to wired and wireless...

Sep 02, 2026

University Print Service - Urgent Mainternance

Resolved

Resolved Sep 2, 2026 at 4:30pm UTC

Maintenance ended

1 previous update