Some services are degraded
Previous incidents
AdminDesk - Black Screen Issue
Created Jul 04 at 03:15pm BST
We are aware of reports of issues when navigating away from (e.g. minimising) and subsequently returning to RDS sessions (e.g. AdminDesk) which result in a black screen and require reconnecting to continue working. We are working with Microsoft to determine the appropriate solution and will update you once we have further information. This issue only affects Windows 11 devices.
Agresso - Intermittent Authentication Issues
Created Jul 04 at 10:50am BST
We are investigating an intermittent issue affecting signing in to Business World (Agresso).
Please try signing in again, or close and re-open your browser, as it should then allow you to access Agresso normally.
We will provide further updates as soon as possible, and apologise for any inconvenience caused.
Bomgar (BeyondTrust) - Upgrade
Resolved Jul 04 at 05:00pm BST
Due to software and security updates to the underlying service infrastructure, remote access provided by Beyond Trust Remote Support (Bomgar / support.bath.ac.uk) will not be available during this upgrade.
DecisionTime - Certificate Renewal
Resolved Jul 03 at 12:00pm BST
DecisionTime will undergo a certificate renewal to maintain secure access. New logins may be briefly unavailable during the change, and existing sessions may be logged out. The disruption is expected to last less than 10 minutes.
PURE - Certificate Renewal
Resolved Jul 03 at 10:00am BST
PURE will undergo a certificate renewal to maintain secure access. New logins may be briefly unavailable during the change, and existing sessions may be logged out. The disruption is expected to last less than 10 minutes
Panopto - Service Outage
Resolved Jul 02 at 10:45am BST
This issue is now resolved.
1 previous update
CAFM - Service Unavailable
Resolved Jul 02 at 10:00am BST
This issue is now resolved.
1 previous update
Network and Wi-Fi Disruption in 4 East, Level 2
Resolved Jul 02 at 09:00am BST
We have been informed by the Campus Infrastructure team that, due to power-related maintenance in this building/area, network connectivity may be unavailable in the following rooms during this time:
- 1.07
- 1.11
- 1.18
- 1.25
- 1.23
- 3.17
Network and Wi-Fi Disruption in the Library
Resolved Jul 02 at 08:00am BST
Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in this location. Desk phones may also restart.
Maple - Network License Update
Resolved Jul 01 at 08:00am BST
This software will be unavailable for approximately 30 minutes while we update the licence manager.