Ongoing maintenance

Last updated on Apr 15, 2026 at 6:36pm UTC

Business World (Agresso) – Intermittent "Server Error" Message
We are aware of an issue where some users may see a “Server Error in ‘/BusinessWorld’ Application” message. Waiting a few seconds and refreshing your browser window typically resolves the issue.

Accounts and Passwords
Operational
Business Objects
Operational
Business Support Systems
Operational
Business World (Agresso) - Client/Web
Operational
BW Procurement eMarketplace
Operational
CRM (Microsoft Dynamics 365)
Operational
Email and Calendar
Operational
File Storage and Sharing
Maintenance
GitHub Enterprise
Operational
High Performance Computing
Operational
Inspera
Operational
iTrent
Operational
Lecture Room AV
Operational
linux.bath
Operational
Microsoft Power BI
Operational
Microsoft Teams
Operational
Moodle
Operational
Network (Ethernet & Wi-Fi)
Maintenance
Public Access Computers
Operational
Pure
Operational
Re:View (Panopto)
Operational
Research Computing
Maintenance
SAMIS
Operational
Self-Service Portal (TOPdesk)
Operational
Software
Maintenance
Telephony
Operational
Timetabling
Operational
University Print Service
Operational
UniDesk, UniApps, AdminDesk
Operational
VPN
Maintenance
Website (bath.ac.uk)
Operational
Other
Maintenance

Previous incidents

Apr 15, 2026

Data Centre Network Migration - Server Moves

Maintenance

Maintenance Apr 14, 2026 at 8:00am UTC

We will be carrying out planned network migration work across our data centres from 31 March to 2 April, moving a number of systems onto new network infrastructure.

A maintenance window will take place each day between 09:00 and 11:00, during which there may be brief interruptions to some services. No downtime is expected outside this window.

Services that may be briefly affected include:
- Aruba ClearPass
- Canteen Services
- Computational Teaching Systems
- DRAX AMX
- Network ESXi
- N...

SAMIS - Annual Upgrade

Maintenance

Resolved Apr 15, 2026 at 3:39pm UTC

SAMIS is now back online following the upgrade.

2 previous updates

Panopto (Re:View) Scheduler - Unavailable

Maintenance

Resolved Apr 15, 2026 at 3:39pm UTC

SAMIS (and therefore the Panopto Scheduler) is now back online following the upgrade.

2 previous updates

File Storage - Phased Migration (April)

Maintenance

Maintenance Apr 1, 2026 at 8:00am UTC

We are carrying out a phased migration of on-campus file storage from our existing systems to new storage solution. This work will take place over several weeks and may cause planned, temporary disruptions to some shared file services.

This migration moves file storage onto a modern, fully supported platform, improving reliability, security, and long-term sustainability of shared file services.

Apr 14, 2026

iTrent, NESA, Grouper - Quarterly Patching

Maintenance

Resolved Apr 14, 2026 at 7:00pm UTC

Maintenance ended

1 previous update

Apr 13, 2026

SAMIS, SAMIS Cron server, HUB - Quarterly Patching

Maintenance

Resolved Apr 13, 2026 at 7:00pm UTC

Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable during this time. This essential maintenance ensures that the systems remain secure, reliable, and up to date with the latest vendor patches.

Apr 09, 2026

iTrent – Access Issue (Affecting New Accounts)

Degraded

Resolved Apr 9, 2026 at 9:50am UTC

This issue has now been successfully resolved. The change to load new account details into iTrent was implemented yesterday, and the overnight process completed successfully. All accounts that failed to be created over the past few days have now been added and should be working as expected.

1 previous update

Agresso, FoodDirect - Quarterly Patching

Maintenance

Resolved Apr 9, 2026 at 6:00pm UTC

Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable during this time. This essential maintenance ensures that the systems remain secure, reliable, and up to date with the latest vendor patches.

REDCap - Minor Update

Maintenance

Resolved Apr 9, 2026 at 8:15am UTC

The REDCap server will undergo an incremental update at this time. During the installation and subsequent restart, the system may be unavailable for up to 10 minutes. This update helps ensure the continued security and functionality of the application.

Network - Firmware Upgrade in Various Locations

Maintenance

Resolved Apr 9, 2026 at 6:00am UTC

Due to maintenance to maintain network security and stability, there may be brief losses of network connectivity in the following locations:

  • 1 East
  • 2 East
  • 3 East
  • 4 East
  • 4 East South
  • 6 East
  • 8 East
  • Boiler House
  • Carpenters Workshop
  • Norwood House
  • Sports Hall

Disruption should be minimal, as devices will be moved between access points during the upgrade. However, some users may experience a short outage at some point during the process.