Network and Wi-Fi disruption in buildings; 4 East South, Green Park House, 6 ... May 17 at 08:00am BST Network and Wi-Fi disruption in Thornbank building May 16 at 05:00am BST Network and Wi-Fi disruption in Eveleigh building May 14 at 05:00am BST

Some services are degraded

Accounts and Passwords
Business Objects
Business Support Systems
Business World (Agresso)
Business World (Agresso) Marketplace
CRM (Microsoft Dynamics 365)
Email and Calendar
File Storage and Sharing
GitHub Enterprise
Help Portal (TOPdesk)
Inspera
iTrent
linux.bath
Microsoft Power BI
Microsoft Teams
Moodle
Network and Internet
Public Access Computers
Pure
Re:View (Panopto)
Research Computing
SAMIS
Software
Telephony
University Print Service
UniDesk and AdminDesk
VPN
Wiki

Previous incidents

May 13, 2024

files.bath.ac.uk is currently experiencing issues

Degraded

Created Dec 18 at 09:33am GMT

We're aware of files.bath.ac.uk access issues to the H: & X: drives following upgrades on Tuesday, 12/12/2023. This was the first step in a series of updates required to hopefully improve security by moving us to supported versions of Ubuntu & Nextcloud.

As a workaround, we recommend mapping the drives:

For Windows devices, the steps are available via: https://bath.topdesk.net/tas/public/ssp/content/detail/knowledgeitem?unid=8839ca34-4f47-40ca-98b1-0bacb230ee66

Alternatively, the ...

Network and Wi-Fi disruption in Scala building

Maintenance

Resolved May 13 at 05:00am BST

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity, including Wi-Fi, in Scala building. Desk phones may also restart.

May 09, 2024

Network and Wi-Fi disruption in building Norwood House

Maintenance

Resolved May 09 at 05:00am BST

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity, including Wi-Fi, in Norwood House. Desk phones may also restart.

Network and Wi-Fi disruption in 4 East South (4ES) building

Maintenance

Resolved May 09 at 05:00am BST

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity, including Wi-Fi, in 4 East South building. Desk phones may also restart.

May 08, 2024

Network and Wi-Fi disruption in Telephone Exchange building

Maintenance

Resolved May 08 at 05:00am BST

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity, including Wi-Fi, in the Telephone Exchange building. Desk phones may also restart.

Network and Wi-Fi disruption in 8 West building

Maintenance

Resolved May 08 at 05:00am BST

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity, including Wi-Fi, in 8 West building. Desk phones may also restart.

Network and Wi-Fi disruption - Medical Centre building

Maintenance

Resolved May 08 at 05:00am BST

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity, including Wi-Fi, in the Medical Centre building. Desk phones may also restart.