Previous incidents

Mar 18, 2026

Connect.bath.ac.uk - "Incompatible Browser" Error on iOS Devices

Degraded

Updated Mar 13, 2026 at 03:30pm UTC

We are continuing to investigate an issue affecting Apple iPhone and iPad devices, where users may intermittently encounter an “Incompatible Browser” error when attempting to install the VPN from connect.bath.ac.uk.

In the meantime, users can still configure VPN access by following the Manual VPN Setup Instructions.

We will share further updates as soon as more information becomes available, and apologise for any inconvenience this may cause.

1 previous update

File Storage - Phased Migration

Maintenance

Maintenance Mar 01, 2026 at 09:00am UTC

We are carrying out a phased migration of on-campus file storage from our existing systems to new storage solution. This work will take place over several weeks and may cause planned, temporary disruptions to some shared file services.

This migration moves file storage onto a modern, fully supported platform, improving reliability, security, and long-term sustainability of shared file services.

Further updates will be provided as the migration progresses.

Mar 13, 2026

Network (Ethernet & Wi-Fi) - Switch Reboot in 4 South

Maintenance

Resolved Mar 13, 2026 at 09:00am UTC

We will be rebooting network equipment in this location as part of routine maintenance to maintain performance and reliability. During this work, users may experience brief interruptions (up to five minutes) to Ethernet (wired) and Wi-Fi (wireless) connections.

Previous updates