Previous incidents

Oct 20, 2025

Setup Assistant (Eduroam) - iOS Device Error

Degraded

Resolved Oct 20 at 02:00pm BST

This issue is now resolved.

2 previous updates

Agresso - Client Error: "An error occurred while sending the request"

Degraded

Resolved Oct 20 at 12:00pm BST

This issue is now resolved.

3 previous updates

Oct 16, 2025

ACE AVD Pool - "Session Ended" Error Message

Degraded

Resolved Oct 16 at 03:45pm BST

This issue is now resolved.

2 previous updates

Network and Wi-Fi - Woodland Court

Degraded

Resolved Oct 16 at 01:10pm BST

This issue is now resolved.

1 previous update

Business Objects (SAMIS) - Maintenance

Maintenance

Resolved Oct 16 at 08:00am BST

Business Objects for SAMIS will be unavailable on Thursday from 08:00 to 17:00 while we apply an essential security patch to address a recently identified vulnerability. This work is required to ensure the continued security and stability of the service.

Network (Wi-Fi + Ethernet) - Firmware Upgrade (3)

Maintenance

Resolved Oct 16 at 04:00am BST

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in the following locations:

  • 6E
  • East Building
  • Norwood House
Oct 15, 2025

Network (Wi-Fi + Ethernet) - Firmware Upgrade (2)

Maintenance

Resolved Oct 15 at 04:00am BST

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in the following locations:

  • 1WN
  • 3E
  • 4W
  • Milner
Oct 14, 2025

REDCap - Server Restart

Maintenance

Resolved Oct 14 at 05:00pm BST

The REDCap server will be briefly restarted at 17:00 on 14 October to restore an automated job service following a certificate renewal. The system will be unavailable for a few minutes during this time.

Network (Wi-Fi + Ethernet) - Firmware Upgrade (1)

Maintenance

Resolved Oct 14 at 04:00am BST

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in the following locations:

  • John Wood
  • Library
  • Main Hall
  • STV
  • Wessex House
Previous updates