Previous incidents
SAMIS - Academic Transcript Tool
Created Nov 28 at 04:25pm GMT
We are aware of an issue affecting the Academic Transcript Self-Service Tool in SAMIS. The tool has been temporarily removed from SAMIS and replaced with a message stating that it is currently unavailable.
A support case has been raised with the developer, and we are awaiting further updates.
In the meantime, users who need a transcript should follow the standard guidance from Academic Registry.
We apologise for any inconvenie...
Microsoft Power Automate - Potential Issues
Resolved Nov 20 at 03:00pm GMT
This issue is now resolved.
1 previous update
Cloudflare Issues
Resolved Nov 19 at 08:00am GMT
This incident has been resolved.
4 previous updates
Secure Downloads - 'Service Unavailable' Error
Resolved Nov 06 at 10:08am GMT
This issue is now resolved.
1 previous update
TOPdesk - Search Unavailable (for Operators)
Resolved Nov 06 at 08:55am GMT
This issue is now resolved.
1 previous update
Wi-Fi & Ethernet - Clevelands Building
Resolved Nov 04 at 10:45am GMT
Service has now been restored following an outage of around 20 minutes. We believe the issue was power-related, but we are awaiting confirmation from Campus Infrastructure.
1 previous update
Agresso Web - Unavailable (Timeout Error)
Resolved Oct 30 at 08:45am GMT
This issue is now resolved.
2 previous updates
Applicant CRM - Messages are not being tracked (Applicant CRM, Student Journe...
Resolved Oct 29 at 12:35pm GMT
The cause was identified as a Microsoft outage, and the service has now been restored.
1 previous update
TOPdesk - Search Unavailable (for Operators)
Resolved Oct 29 at 08:00am GMT
This issue is now resolved.
1 previous update
Panopto Scheduler - Access Issue
Resolved Oct 27 at 02:45pm GMT
This issue is now resolved.
1 previous update
Teams Calling - Intermittent Issues
Resolved Oct 29 at 09:00am GMT
We are marking this issue as resolved, as Teams Calling services have now stabilised following action taken by our network provider.
The underlying fault was outside the University’s network and has been mitigated through a failover implemented by the provider. They continue to investigate the root cause and will complete further work to fully resolve the issue.
We will continue to monitor the service.
2 previous updates
ChemDraw - Licensing Issues
Resolved Oct 27 at 08:45am GMT
This issue is now resolved.
1 previous update
Agresso - Error: "An error occurred while sending the request"
Resolved Oct 22 at 11:30pm BST
This issue is now resolved.
6 previous updates
ACE AVD Pool - "Session Ended" Error Message
Resolved Oct 16 at 03:45pm BST
This issue is now resolved.
2 previous updates
Wi-Fi & Ethernet - Woodland Court
Resolved Oct 16 at 01:10pm BST
This issue is now resolved.
1 previous update
Agresso - Intermittent "Server Error"
Resolved Oct 10 at 08:00am BST
The issue has now been resolved, and services should be restored to normal operations. If you experience any further difficulties, we recommend clearing your browser cache and cookies, as this often resolves residual access problems.
4 previous updates
Microsoft Office 365 - Applications Not Opening
Resolved Oct 13 at 09:00am BST
This issue is now resolved.
4 previous updates
TOPdesk - Email 'Error' Message
Resolved Oct 07 at 03:00pm BST
This issue is now resolved.
3 previous updates
Physics Servers (py-dirac & py-bullett) - Issues
Resolved Oct 06 at 03:10pm BST
This issue is now resolved.
1 previous update
TOPdesk Self Service Portal Unavailable Message
Resolved Oct 04 at 11:06am BST
This issue has now been resolved.
1 previous update
Syllabus+ and Room Bookings - Loading Issue
Resolved Oct 03 at 01:30pm BST
This issue is now resolved.
1 previous update
iTrent - Person Finder Integration Issue
Resolved Oct 02 at 10:00am BST
This issue is now resolved.
2 previous updates