Previous incidents

March 2025
Mar 13, 2025
1 incident

Multiple issues due to overnight power outage

Degraded

Resolved Mar 14 at 11:00am GMT

All residual issues are now resolved.

4 previous updates

Mar 12, 2025
1 incident

SensusAccess is currently unavailabe

Degraded

Resolved Mar 13 at 09:38am GMT

SensusAccess have now resolved this issue.

1 previous update

February 2025
Feb 27, 2025
1 incident

SAMIS performance issues to high traffic (results)

Degraded

Resolved Feb 28 at 10:00am GMT

This issue is now resolved.

2 previous updates

Feb 20, 2025
1 incident

Issue affecting SAMIS Business Objects Reports

Degraded

Resolved Feb 25 at 08:30pm GMT

This issue is now resolved.

2 previous updates

January 2025
Jan 29, 2025
1 incident

Power Issues in 10 East Affecting the Network

Degraded

Resolved Jan 30 at 09:00am GMT

This issue is now resolved.

1 previous update

Jan 27, 2025
1 incident

Issue affecting TOPdesk search (for Operators)

Degraded

Resolved Jan 28 at 10:25am GMT

TOPdesk search is functional. This issue is now resolved.

TOPdesk have informed us that "a more thorough investigation will be underway as to how the search is handled, meanwhile a new search mechanism will be released later this year all together according to the development plan".

2 previous updates

Jan 23, 2025
1 incident

Network issues in Quads

Degraded

Resolved Jan 23 at 10:20am GMT

This issue is now resolved.

2 previous updates

Jan 21, 2025
1 incident

Issue affecting various M365 services

Degraded

Resolved Jan 22 at 09:00am GMT

We can confirm this morning that this issue is now resolved.

2 previous updates