Previous incidents

Following a configuration change, our technical teams believe that network connectivity has stabilised.

We will continue to monitor the network closely overnight. The service status will remain degraded until at least 09:00 tomorrow morning while we confirm that connectivity remains stable.

Further investigation will be carried out to fully understand the cause of this afternoon and evening’s disruption.

We apologise for the inconvenience and will provide a further update tomorrow morning.

This issue is now resolved.

This issue is now resolved.

All primary customer-facing services affected by this issue have now been patched and restored.

We are therefore marking this incident as resolved. We apologise for the disruption and thank you for your patience while this urgent security work was completed.

This issue affecting Business World (Agresso) has now been resolved, and the service is operating normally.

We apologise for the disruption and thank you for your patience while the issue was investigated.

Our technical resolver team has now resolved the issue and successfully tested several previously affected reports, confirming that they are working as expected.

Please be patient when running large reports, as these may take some time to complete.

This issue is now resolved.

Business Objects is now available again.

A planned upgrade is scheduled for tomorrow, which is expected to improve the service’s stability and performance.

This issue is now resolved.

This issue has now been resolved, we apologise for any inconvenience.

This issue is now resolved.

This issue is now resolved.

The network issues have now been resolved, and connectivity has been fully restored.

We apologise for any inconvenience caused.

This issue is now resolved.

This issue has now been resolved by Panopto.

This issue is now resolved.

We have implemented changes to address this issue and early indications are positive, with the service operating normally this morning.

We are continuing to closely monitor the service to ensure stability, but at this stage we expect it to remain fully operational.

Thank you for your patience while we investigated and resolved this issue.

This issue is now resolved.

This issue is now resolved.

We believe that a networking change implemented this morning has resolved the issue. Early reports are positive, with users now able to access Business World (Agresso) on their first attempt.

We will continue to monitor the service closely, but as access appears to have been restored, we are now marking this incident as resolved.

This issue is now resolved (following the completion of University Print Service - Urgent Maintenance).

This issue is now resolved.

This issue is now resolved.

This issue has now been resolved, we apologise for any inconvenience.

This issue has now been resolved, we apologise for any inconvenience.