Previous incidents

We are investigating an issue affecting TOPdesk's search functionality (for Operators).

We will provide further updates as soon as possible, and apologise for any inconvenience caused.

This issue is now resolved.

This issue is now resolved.

This issue has now been resolved.

This issue has now been resolved by our external partner/supplier.

This issue is now resolved.

This issue is now resolved.

We believe the majority of affected applications and services have now been restored. However, some lesser-known instances may still be experiencing issues.

If you encounter an application or service displaying a 'Sorry, but we're having trouble signing you in' message, please log a ticket via the Self-Service Portal, and include details of the error ...

Access to our network has been restored.

We are continuing to work with our supplier on the intermittent “Server Error” issue affecting Agresso.

In the majority of cases, clearing cookies and cache, restarting the browser or using a different browser appears to resolve the issue.

We appreciate your patience and will provide further updates as soon as we have more information.

This issue is now resolved.

All residual issues are now resolved.

SensusAccess have now resolved this issue.

This issue is now resolved.

This issue is now resolved.