Previous incidents

January 2025
Jan 23, 2025
1 incident

Network issues in Quads

Degraded

Resolved Jan 23 at 10:20am GMT

This issue is now resolved.

2 previous updates

Jan 21, 2025
1 incident

Issue affecting various M365 services

Degraded

Resolved Jan 22 at 09:00am GMT

We can confirm this morning that this issue is now resolved.

2 previous updates

December 2024
Dec 20, 2024
1 incident

Issue affecting TOPdesk mail imports

Degraded

Resolved Dec 20 at 05:10pm GMT

This issue is now resolved.

2 previous updates

Dec 19, 2024
1 incident

Wiki (Confluence) currently unavailable - 503 error

Degraded

Resolved Dec 19 at 10:24am GMT

This issue is now resolved.

1 previous update

Dec 17, 2024
1 incident

Issue affecting SAMIS <> Applicant CRM link

Degraded

Resolved Dec 18 at 08:35am GMT

We are pleased to inform you that the issue affecting the integration between SAMIS and the Applicant CRM has been fully resolved. The underlying cause was identified as specific data irregularities, which have now been addressed.

2 previous updates

Dec 09, 2024
1 incident

iSecure Server Certificate expired

Degraded

Resolved Dec 09 at 09:35am GMT

This issue is now resolved.

1 previous update

Dec 05, 2024
1 incident

Power (resulting in network) issues in John Wood, RUH (RICE), Wolfson

Degraded

Resolved Dec 05 at 02:30pm GMT

This issue is now resolved.

2 previous updates

Dec 03, 2024
1 incident

Network issues in 2 West

Degraded

Resolved Dec 03 at 01:59pm GMT

This issue has been resolved.

1 previous update

November 2024
Nov 25, 2024
2 incidents

CRMs (D365) not sending or receiving email

Degraded

Resolved Nov 26 at 11:05am GMT

Our technical resolver team has checked all CRMs, and can confirm that this issue is now resolved.

4 previous updates

TOPdesk degraded (slow) mail import performance

Degraded

Resolved Nov 26 at 10:50am GMT

Microsoft has confirmed that the root cause of this issue has been resolved.

1 previous update

Nov 13, 2024
1 incident

Issue affecting SAMIS API integrations (Lecture Capture, Panopto Scheduler)

Degraded

Resolved Nov 13 at 11:31am GMT

This issue is now resolved.

1 previous update