Previous incidents
Various Services - Urgent Security Maintenance
Updated Oct 21, 2026 at 4:15pm UTC
We are working to apply emergency security updates to affected University systems as quickly as possible. We are pleased to confirm that Nextcloud (files.bath.ac.uk) is available again. However, the required updates are not yet available or ready to be applied to every affected system.
Some services will therefore remain unavailable at the start of the working day on Thursday 22 October while this urgent work continues.
The following workaround is available:
- Wake on LAN: This...
1 previous update
Business World (Agresso) - Authentication Issue
Resolved Oct 19, 2026 at 2:10pm UTC
This issue affecting Business World (Agresso) has now been resolved, and the service is operating normally.
We apologise for the disruption and thank you for your patience while the issue was investigated.
3 previous updates
Business Objects (for SAMIS) - Reporting Issue
Resolved Oct 19, 2026 at 10:00am UTC
Our technical resolver team has now resolved the issue and successfully tested several previously affected reports, confirming that they are working as expected.
Please be patient when running large reports, as these may take some time to complete.
1 previous update
MassHunter - Access Issue
Resolved Oct 19, 2026 at 9:20am UTC
This issue is now resolved.
1 previous update
Business Objects (for SAMIS) - Unavailable
Resolved Oct 19, 2026 at 7:50am UTC
Business Objects is now available again.
A planned upgrade is scheduled for tomorrow, which is expected to improve the service’s stability and performance.
1 previous update
Network - Loss of Connectivity at Balehaus
Resolved Oct 15, 2026 at 12:10pm UTC
This issue is now resolved.
1 previous update
Project Mapper - Unavailable
Resolved Oct 7, 2026 at 5:49pm UTC
This issue has now been resolved, we apologise for any inconvenience.
2 previous updates
Applicant CRM - Record-related Issue
Resolved Oct 7, 2026 at 10:31am UTC
This issue is now resolved.
1 previous update
Panopto - Poor Performance
Resolved Oct 7, 2026 at 7:30am UTC
This issue is now resolved.
2 previous updates
Network - Loss of Network Connectivity in Balehaus
Resolved Oct 5, 2026 at 9:04am UTC
The network issues have now been resolved, and connectivity has been fully restored.
We apologise for any inconvenience caused.
1 previous update
Authentication - Issue Affecting auth.bath.ac.uk
Resolved Sep 29, 2026 at 12:00pm UTC
This issue is now resolved.
3 previous updates
Panopto Scheduler - Issue Affecting Scheduled Lecture Recordings
Resolved Sep 28, 2026 at 4:06pm UTC
This issue has now been resolved by Panopto.
2 previous updates
MassHunter - Connection issues
Resolved Sep 25, 2026 at 8:00am UTC
This issue is now resolved.
3 previous updates
AdminDesk - Connection issues
Resolved Sep 16, 2026 at 12:15pm UTC
We have implemented changes to address this issue and early indications are positive, with the service operating normally this morning.
We are continuing to closely monitor the service to ensure stability, but at this stage we expect it to remain fully operational.
Thank you for your patience while we investigated and resolved this issue.
3 previous updates
Website (bath.ac.uk) - Performance Issues
Resolved Sep 25, 2026 at 4:10pm UTC
This issue is now resolved.
5 previous updates
Nimbus HPC - Job Submission and Processing Issues
Resolved Sep 9, 2026 at 3:45pm UTC
This issue is now resolved.
1 previous update
Business World (Agresso) - Server 'Runtime' Error
Resolved Sep 4, 2026 at 10:20am UTC
We believe that a networking change implemented this morning has resolved the issue. Early reports are positive, with users now able to access Business World (Agresso) on their first attempt.
We will continue to monitor the service closely, but as access appears to have been restored, we are now marking this incident as resolved.
5 previous updates
Printing - Top-up Payments Unavailable
Resolved Sep 3, 2026 at 12:30pm UTC
This issue is now resolved (following the completion of University Print Service - Urgent Maintenance).
2 previous updates
PowerBI - Suspected Gateway Issue
Resolved Aug 27, 2026 at 9:30am UTC
This issue is now resolved.
2 previous updates
Website (bath.ac.uk) - Performance Issues
Resolved Aug 11, 2026 at 4:20pm UTC
This issue is now resolved.
1 previous update
https://www.bath.ac.uk/jobs/ Currently Unavailable
Resolved Aug 7, 2026 at 10:30am UTC
This issue has now been resolved, we apologise for any inconvenience.
1 previous update
Business Objects is currently unavailable
Resolved Aug 7, 2026 at 10:22am UTC
This issue has now been resolved, we apologise for any inconvenience.
1 previous update