Previous incidents
Issue affecting TOPdesk search (for Operators)
Created Apr 23 at 08:25am BST
We are investigating an issue affecting TOPdesk's search functionality (for Operators).
We will provide further updates as soon as possible, and apologise for any inconvenience caused.
Agresso Web and Desktop Client currently unavailable
Resolved Apr 22 at 03:45pm BST
This issue is now resolved.
2 previous updates
Self Service for macOS and iOS is unavailable
Resolved Apr 16 at 02:40pm BST
This issue is now resolved.
1 previous update
Issue Affecting the EssayWriter Software
Resolved Apr 10 at 02:04pm BST
This issue has now been resolved.
1 previous update
Issue Affecting External Calling
Resolved Apr 04 at 08:30am BST
This issue has now been resolved by our external partner/supplier.
2 previous updates
Eduroam Access Issue for Some PGR Mac Users
Resolved Apr 04 at 11:00am BST
This issue is now resolved.
3 previous updates
Issue affecting TOPdesk search (for Operators)
Resolved Mar 28 at 08:15am GMT
This issue is now resolved.
4 previous updates
Issue affecting access to various systems/applications
Resolved Mar 24 at 12:00pm GMT
We believe the majority of affected applications and services have now been restored. However, some lesser-known instances may still be experiencing issues.
If you encounter an application or service displaying a 'Sorry, but we're having trouble signing you in' message, please log a ticket via the Self-Service Portal, and include details of the error ...
6 previous updates
Network issues across various campus locations
Resolved Mar 21 at 10:37am GMT
Access to our network has been restored.
3 previous updates
Agresso - Intermittent "Server Error" Issue
Updated Apr 22 at 11:50am BST
We are continuing to work with our supplier on the intermittent “Server Error” issue affecting Agresso.
In the majority of cases, clearing cookies and cache, restarting the browser or using a different browser appears to resolve the issue.
We appreciate your patience and will provide further updates as soon as we have more information.
6 previous updates
Phone Service Issue
Resolved Mar 18 at 08:57am GMT
This issue is now resolved.
1 previous update
Multiple issues due to overnight power outage
Resolved Mar 14 at 11:00am GMT
All residual issues are now resolved.
4 previous updates
SensusAccess is currently unavailabe
Resolved Mar 13 at 09:38am GMT
SensusAccess have now resolved this issue.
1 previous update
SAMIS performance issues to high traffic (results)
Resolved Feb 28 at 10:00am GMT
This issue is now resolved.
2 previous updates
Issue affecting SAMIS Business Objects Reports
Resolved Feb 25 at 08:30pm GMT
This issue is now resolved.
2 previous updates