We believe that a networking change implemented this morning has resolved the issue. Early reports are positive, with users now able to access Business World (Agresso) on their first attempt.

We will continue to monitor the service closely, but as access appears to have been restored, we are now marking this incident as resolved.

We continue to investigate this issue and have identified a number of potential leads which are now being actively investigated by our technical teams.

We are also working with the software supplier, who has requested diagnostic logs from the system. These are currently being collected and shared to support their investigation.

We apologise for the continued disruption and will provide a further update as soon as more information becomes available.

We are continuing to investigate the issue in collaboration with our software supplier.

We will provide further updates as soon as possible and apologise for any inconvenience caused.

The restart of the Business World (Agresso) service has not resolved the issue, and users may continue to experience the error message.

The issue has now been escalated to the software supplier for further investigation.

We apologise for the continued disruption and will provide a further update when more information becomes available.

We are restarting the Business World (Agresso) service at 12:30 in an effort to resolve this issue.

We will continue to monitor the service following the restart and provide a further update as soon as possible.

We are investigating a server error affecting Business World (Agresso).

We will provide further updates as soon as possible and apologise for any inconvenience caused.