Maintenance
Synergy4 Reporting - Planned Maintenance
Resolved Jul 1, 2026 at 4:20pm UTC
Maintenance ended
1 previous update
Pharmacy Intranet - Planned Maintenance
Resolved Jul 2, 2026 at 12:00pm UTC
Maintenance ended
1 previous update
Network - Planned Outage in Eastwood
Resolved Jul 2, 2026 at 6:00am UTC
Maintenance ended
1 previous update
Agresso, FoodDirect, Procuro - Quarterly Patching
Resolved Jul 6, 2026 at 6:30pm UTC
Maintenance ended
1 previous update
Mac Devices - Microsoft Intune Registration
Resolved Jul 6, 2026 at 4:00pm UTC
Maintenance ended
1 previous update
Network - Infrastructure Upgrade in Eastwood Residences
Maintenance Jul 7, 2026 at 8:00am UTC
We will be carrying out a programme of network upgrades in Eastwood blocks 1–45 to replace end‑of‑life network equipment.
This work will improve the security, reliability, and resilience of network services, while enabling future enhancements and features. Wherever possible, new equipment will be installed and prepared in advance to minimise disruption.
During the upgrade, the existing network switches will need to be replaced, resulting in a **temporary outage to wired and wireless...
Grouper, iTrent, NESA - Quarterly Patching
Resolved Jul 8, 2026 at 6:30pm UTC
Maintenance ended
1 previous update
SOFA (Psychology) - Planned Maintenance
Resolved Jul 8, 2026 at 12:00pm UTC
Maintenance ended
1 previous update
Kx Catering - Database Maintenance
Resolved Jul 8, 2026 at 9:00am UTC
Maintenance ended
1 previous update
Power Maintenance - 9 West
Resolved Jul 8, 2026 at 8:00am UTC
Maintenance ended
1 previous update
CMS, PEPI, Rheum - Quarterly Patching
Resolved Jul 9, 2026 at 6:30pm UTC
Maintenance ended
1 previous update
Power Maintenance - 1 South
Resolved Jul 9, 2026 at 4:00pm UTC
Maintenance ended
1 previous update
Syllabus+ (S+) - Planned Maintenance
Resolved Jul 9, 2026 at 9:00am UTC
Maintenance ended
1 previous update
Salto, XPlan - Planned Maintenance
Resolved Jul 10, 2026 at 9:00am UTC
Maintenance ended
1 previous update
Gladstone - Planned Maintenance
Resolved Jul 14, 2026 at 9:00am UTC
Maintenance ended
1 previous update
Eat & Drink Payment via Library Card - Planned Maintenance
Maintenance Jul 15, 2026 at 11:00am UTC
We will be carrying out essential maintenance to upgrade the underlying SQL Server platform supporting this service.
This work is required as the current version is approaching end of life and will no longer receive security updates, vendor support, or patches. This upgrade will help maintain a secure, stable, and supported service, and reduce the risk of future issues as older software is retired.
During the maintenance window, this service will be unavailable for approxim...
SendSuite - Planned Maintenance
Resolved Jul 15, 2026 at 9:00am UTC
Maintenance ended
1 previous update
Gladstone Reporting - Planned Maintenance
Maintenance Jul 16, 2026 at 8:00am UTC
We will be carrying out essential maintenance to upgrade the underlying SQL Server platform supporting this service.
This work is required as the current version is approaching end of life and will no longer receive security updates, vendor support, or patches. This upgrade will help maintain a secure, stable, and supported service, and reduce the risk of future issues as older software is retired.
During the maintenance window, this service will be unavailable for approxim...
Network Infrastructure - Data Centre Maintenance
Maintenance Jul 21, 2026 at 7:00am UTC
We will be carrying out essential maintenance on the University's core network infrastructure within our data centres.
This work is required to apply important security updates and ensure the network remains secure, stable, and fully supported.
Most services are expected to remain available throughout the maintenance. However, some services hosted within the University's data centres may experience a brief interruption while the upgrades are completed. We are working with service owners...
Accounts and Passwords - Planned Maintenance
Maintenance Jul 21, 2026 at 6:30am UTC
We will be carrying out planned maintenance on the University's Identity Management systems to migrate supporting data to a new storage platform.
During the maintenance window, services used to manage University accounts and groups will be unavailable. As a result, the creation of new user accounts will be temporarily unavailable while the work is completed.
This change forms part of our infrastructure modernisation programme and will move data to a **modern, fully supported storag...
HUB, SAMIS - Quarterly Patching
Maintenance Jul 21, 2026 at 4:30pm UTC
Due to quarterly software and security updates to the underlying service infrastructure, these services will be briefly unavailable during this time.
This essential maintenance ensures the systems remain secure, reliable, and up to date with the latest vendor patches.
To minimise disruption, the work will be carried out outside normal business hours, beginning at 17:30, when service usage is typically lower.
BeyondTrust (Bomgar) - Planned Maintenance
Maintenance Jul 22, 2026 at 4:00pm UTC
We will be carrying out a planned upgrade of BeyondTrust Remote Support (support.bath) to the latest vendor-supported version.
During the maintenance window, IT staff and support teams will be unable to initiate or connect to remote support sessions, and any users awaiting assistance may experience a short delay. The service is expected to be unavailable for 30–60 minutes.
This upgrade will deliver the latest security, stability, and reliability improvements, helping to ensure the s...
Network Firewall - Planned Upgrade
Maintenance Jul 22, 2026 at 6:00am UTC
We will be upgrading the University's network firewall infrastructure, including the firewalls that support both on‑campus internet access and connectivity to Microsoft Azure services.
During the maintenance window, users may experience a very brief interruption (lasting only a few seconds) to internet and Azure connectivity while services fail over during the upgrade process.
This essential maintenance forms part of our ongoing programme of **security patching and service improveme...
Network - Firmware Upgrade in Various Locations
Maintenance Jul 23, 2026 at 4:00am UTC
To maintain the security, stability, and supportability of the University's network infrastructure, we will be applying firmware updates to network equipment serving the following location(s):
- 1 West
- 4 East South
- Chaplaincy House
- Eastwood
- Library
During the upgrade, network equipment will restart to complete the installation. Users in affected areas may experience a brief loss of wired network connectivity, Wi‑Fi services, and VoIP telephone availability, typically lasting bet...
Network - Firmware Upgrade in Various Locations
Maintenance Jul 24, 2026 at 4:00am UTC
To maintain the security, stability, and supportability of the University's network infrastructure, we will be applying firmware updates to network equipment serving the following location(s):
- 1 West North
- 10 East
- Aquilla
- Chancellors
- East Building
- Woodland Court
During the upgrade, network equipment will restart to complete the installation. Users in affected areas may experience a brief loss of wired network connectivity, Wi‑Fi services, and VoIP telephone availability, typ...
Moodle - Annual Upgrade & Archive
Maintenance Jul 28, 2026 at 11:00pm UTC
Moodle will be unavailable for the full day on Wednesday 29 July 2026 due to scheduled annual maintenance, upgrade activities, and the creation of the 2025/26 archive snapshot. There will be no access to the system, including read-only, during this period.
This work is required to maintain platform security, stability, and performance and includes behind-the-scenes system updates and infrastructure improvements.
A full snapshot of the site will be taken ahead of the maintenance and reta...