Maintenance
REDCap - Server Maintenance
Resolved Mar 04, 2026 at 10:28am UTC
This maintenance has now concluded.
1 previous update
File Storage - Phased Migration
Maintenance Mar 01, 2026 at 09:00am UTC
We are carrying out a phased migration of on-campus file storage from our existing systems to new storage solution. This work will take place over several weeks and may cause planned, temporary disruptions to some shared file services.
This migration moves file storage onto a modern, fully supported platform, improving reliability, security, and long-term sustainability of shared file services.
Further updates will be provided as the migration progresses.
Panopto Scheduler - Brief Maintenance
Resolved Mar 04, 2026 at 05:20pm UTC
We will be carrying out a short period of maintenance on the Panopto Scheduler to improve access for non-payroll staff. During this time, the Scheduler will be temporarily unavailable.
Once complete, non-payroll users (such as contractors or agency staff) will be able to access the Scheduler and schedule recordings where they are listed as a unit convenor or additional teacher.
SendSuite - Server Restart
Resolved Mar 05, 2026 at 07:15pm UTC
We will be restarting the SendSuite server. During this time, the service may be unavailable for up to 15 minutes. This work is required to ensure the continued security and reliable operation of the application.
Network (Ethernet + Wi-Fi) - Firmware Upgrade
Resolved Mar 06, 2026 at 07:00am UTC
Due to maintenance to maintain network security and stability, there may be brief losses of network connectivity in the following locations:
- The SU Bath (Student Union)
- Solsbury (Student Accommodation)
Disruption should be minimal, as devices will be moved between access points during the upgrade. However, some users may experience a short outage at some point during the process.
TOPdesk - Brief Maintenance
Resolved Mar 08, 2026 at 10:00am UTC
TOPdesk will be carrying out maintenance to their internal tooling during this time.
This update does not directly affect the University’s TOPdesk environment, and no impact to service availability is expected.
However, as the work is taking place within TOPdesk’s wider datacentre infrastructure, there is a small possibility that access to TOPdesk may be briefly interrupted for up to 10 minutes during the maintenance window.
We do not anticipate disruption but will monitor the service ...
Website (bath.ac.uk) - Server Updates
Resolved Mar 10, 2026 at 07:30am UTC
We will be upgrading the versions of Apache and PHP used on the University’s web servers during this maintenance window. The website may be briefly unavailable while the updates are applied.
These updates ensure the platform remains secure, up to date, and aligned with supported versions across our infrastructure, helping to maintain the security and stability of the University website.
Network (Ethernet & Wi-Fi) - Switch Reboot in 4 South
Resolved Mar 13, 2026 at 09:00am UTC
We will be rebooting network equipment in this location as part of routine maintenance to maintain performance and reliability. During this work, users may experience brief interruptions (up to five minutes) to Ethernet (wired) and Wi-Fi (wireless) connections.
Network (Ethernet & Wi-Fi) - Upgrade in Wolfson House
Resolved Mar 18, 2026 at 09:00am UTC
We are replacing end-of-life network equipment in this location to enhance connectivity, strengthen security, and enable new features. During this upgrade, users may experience brief interruptions (around one minute) to Ethernet (wired) and Wi-Fi (wireless) connections.
CMS, MySQL, SAMIS (3rd-party data) - Quarterly Patching
Maintenance Mar 30, 2026 at 04:30pm UTC
Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable during this time. This essential maintenance ensures that the systems remain secure, reliable, and up to date with the latest vendor patches.
Pepi and Rheumatology - Quarterly Patching
Maintenance Mar 31, 2026 at 04:30pm UTC
Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable during this time. This essential maintenance ensures that the systems remain secure, reliable, and up to date with the latest vendor patches.
Agresso, FoodDirect - Quarterly Patching
Maintenance Apr 09, 2026 at 04:30pm UTC
Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable during this time. This essential maintenance ensures that the systems remain secure, reliable, and up to date with the latest vendor patches.
SAMIS, SAMIS Cron server, HUB - Quarterly Patching
Maintenance Apr 13, 2026 at 04:30pm UTC
Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable during this time. This essential maintenance ensures that the systems remain secure, reliable, and up to date with the latest vendor patches.
NESA, Grouper, iTrent - Quarterly Patching
Maintenance Apr 14, 2026 at 04:30pm UTC
Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable during this time. This essential maintenance ensures that the systems remain secure, reliable, and up to date with the latest vendor patches.