Maintenance
File Storage - Migration of PoLIS Departmental Data
Maintenance Sep 15, 2026 at 6:00am UTC
We are carrying out a further phase of our on‑campus file storage migration from our existing systems to a new storage solution. This work may cause a planned, temporary disruption to access to departmental file storage.
During this maintenance window, the following X Drive location will be synchronised and may be unavailable between 07:00 and 09:00 on 15 September 2026:
- X:\PoLIS
During the migration, access to files within this location may be temporarily unavailable.
This migra...
Self-Service Portal (TOPdesk) - New Design
Maintenance Sep 14, 2026 at 7:00am UTC
On 14 September 2026, the University's Self-Service Portal will be updated with a refreshed design and an improved DDaT Support section to help users find services and support more easily.
The DDaT Support area will be reorganised by service type, such as accounts, storage, network connectivity, hardware, and software, rather than by task. Several forms will be moved or redesigned, and new request options will be introduced based on user feedback.
Users will continue to sign in as norma...
Pure - System Upgrade
Maintenance Sep 14, 2026 at 7:00am UTC
Pure, the University's Current Research Information System
(CRIS), will be upgraded to a newer version during this maintenance window to ensure the system remains up to date with the latest fixes and improvements.
During the upgrade, Pure will be unavailable to all users for approximately 30 minutes.
This update will deliver important bug fixes, improve system stability, and help maintain a secure and reliable service.
We apologise for any inconvenience and thank you for your p...
Mahara - Annual Upgrade
Maintenance Sep 11, 2026 at 2:00pm UTC
Mahara, the University's e-portfolio system, will undergo its annual upgrade in September to introduce a refreshed interface, new features, and platform improvements.
To prepare for the upgrade, Mahara will be unavailable from 15:00 on Friday 11 September 2026. Users should ensure they are logged out before this time to avoid any loss of unsaved work.
The upgraded service is expected to be available again during the afternoon of Tuesday 15 September 2026.
This upgrade will provide ...
File Storage - Migration of Public and Application Data
Maintenance Sep 11, 2026 at 6:00am UTC
We are carrying out a further phase of our on‑campus file storage migration from our existing systems to a new storage solution. This work may cause planned, temporary disruptions to a small number of file shares and application distribution services.
During this maintenance window, the following locations will be synchronised and may be unavailable between 07:00 and 09:00 on 11 September 2026:
- \campus\Packages
- \campus\Files\Public (X:\Public)
- **\campus\Files\Public\SAL...
Re:View (Panopto) Scheduler - Maintenance
Maintenance Sep 10, 2026 at 4:20pm UTC
The Re:View (Panopto) Scheduler Tool will undergo maintenance on 10 September 2026 from 17:20 to apply software and security updates to the underlying platform.
During this maintenance window, the service will be unavailable for approximately 30 minutes.
This update will apply the latest Apache Tomcat fixes and security updates, helping to maintain a secure, stable, and supported service.
The service is expected to return to normal once the maintenance is complete. We apologise for...
Secure Downloads - File Storage Migration
Maintenance Sep 10, 2026 at 6:30am UTC
We are migrating the storage used by Secure Downloads to a new file storage platform on 10 September 2026 from 07:30.
During this maintenance window, the Secure Downloads service may be unavailable for up to one hour. Users may be unable to upload, modify, or access files while the migration is completed.
This migration moves Secure Downloads data onto a modern, fully supported storage platform, improving reliability, security, and the long-term sustainability of the service.
We ap...
Re:View (Panopto) Scheduler - Live Streaming Enhancement
Resolved Sep 7, 2026 at 8:00am UTC
Maintenance ended
1 previous update
Wi-Fi - Wireless Firmware Upgrade
Resolved Sep 3, 2026 at 4:00pm UTC
Maintenance ended
1 previous update
University Print Service - Urgent Maintenance
Resolved Sep 2, 2026 at 4:30pm UTC
Maintenance ended
1 previous update