Maintenance

This maintenance has now concluded.

We will be carrying out a short period of maintenance on the Panopto Scheduler to improve access for non-payroll staff. During this time, the Scheduler will be temporarily unavailable.

Once complete, non-payroll users (such as contractors or agency staff) will be able to access the Scheduler and schedule recordings where they are listed as a unit convenor or additional teacher.

We will be restarting the SendSuite server. During this time, the service may be unavailable for up to 15 minutes. This work is required to ensure the continued security and reliable operation of the application.

Due to maintenance to maintain network security and stability, there may be brief losses of network connectivity in the following locations:
- The SU Bath (Student Union)
- Solsbury (Student Accommodation)

Disruption should be minimal, as devices will be moved between access points during the upgrade. However, some users may experience a short outage at some point during the process.

TOPdesk will be carrying out maintenance to their internal tooling during this time.

This update does not directly affect the University’s TOPdesk environment, and no impact to service availability is expected.

However, as the work is taking place within TOPdesk’s wider datacentre infrastructure, there is a small possibility that access to TOPdesk may be briefly interrupted for up to 10 minutes during the maintenance window.

We do not anticipate disruption but will monitor the service ...

We will be upgrading the versions of Apache and PHP used on the University’s web servers during this maintenance window. The website may be briefly unavailable while the updates are applied.

These updates ensure the platform remains secure, up to date, and aligned with supported versions across our infrastructure, helping to maintain the security and stability of the University website.

We are replacing end-of-life network equipment in this location to enhance connectivity, strengthen security, and enable new features. During this upgrade, users may experience brief interruptions (around one minute) to Ethernet (wired) and Wi-Fi (wireless) connections.

We will be rebooting network equipment in this location as part of routine maintenance to maintain performance and reliability. During this work, users may experience brief interruptions (up to five minutes) to Ethernet (wired) and Wi-Fi (wireless) connections.