Maintenance
Wi-Fi & Ethernet - Upgrade in 1 West
Resolved Dec 02 at 08:00am GMT
We are replacing end-of-life network equipment in this location to enhance connectivity, strengthen security, and enable new features. During this upgrade, users may experience brief interruptions (around one minute) to Ethernet (wired) and Wi-Fi (wireless) connections.
If you experience any issues with your phone following the change, please email telephone@bath.ac.uk with your building and room number. The Operations team will then arrange to visit and reconfigure your phone.
iTrent (ESS & MSS) - Upgrade
Resolved Dec 04 at 08:00am GMT
iTrent Employee and Manager Self Service will be unavailable from 08:00 for up to two hours on 4 December while we carry out a planned system upgrade. This update will keep the platform secure, supported, and aligned with the latest HR and payroll system improvements.
CMS, MySQL, SAMIS (3rd-party data) - Quarterly Patching
Resolved Dec 08 at 05:30pm GMT
Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable during this time. This essential maintenance ensures that the systems remain secure, reliable, and up to date with the latest vendor patches.
Agresso, FoodDirect, Rheumatology - Quarterly Patching
Maintenance Dec 09 at 05:30pm GMT
Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable during this time. This essential maintenance ensures that the systems remain secure, reliable, and up to date with the latest vendor patches.
ClearPass - Certificate Update
Resolved Dec 09 at 07:00am GMT
We will be updating the HTTPS certificate for ClearPass Policy Manager on 9 December between 07:00 and 10:00. During this time, brief interruptions (a few minutes) to access the ClearPass admin and guest management interfaces may occur, but network authentications will remain unaffected.
SITS, HUB, PEPI - Quarterly Patching
Maintenance Dec 11 at 05:30pm GMT
Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable during this time. This essential maintenance ensures that the systems remain secure, reliable, and up to date with the latest vendor patches.
Network - Upgrade in Norwood House
Maintenance Dec 11 at 08:00am GMT
We are replacing end-of-life Network (Ethernet & Wi-Fi) equipment in this location to improve connectivity, security, and enable new features. Users may experience brief interruptions (around 1 minute) to both wired and Wi-Fi connections during this upgrade.
Xerte - Upgrade
Maintenance Dec 16 at 09:00am GMT
Xerte will be upgraded on 16 December 2025 and will be unavailable for most of the day. The upgrade introduces accessibility improvements, bug fixes, and new features that enhance the creation and delivery of online learning content.
Key highlights include new accessibility themes, improved screen-reader support, an updated progress bar, a chapters option for grouping content, a new resources area, and a new Interactive Table page type.
If you have any questions, please contact the TEL team.
Website - PHP Upgrade
Maintenance Dec 16 at 07:00am GMT
We will be upgrading the version of PHP used on the University’s web servers during this time. This keeps our platform secure, up to date, and aligned with supported versions used across our infrastructure. This upgrade improves security and ensures continued support for the University website.
PURE - Upgrade
Maintenance Dec 16 at 06:30am GMT
PURE will be upgraded to ensure the system remains fully supported and up to date with the latest fixes. During the maintenance window, PURE will be unavailable. Once the upgrade is complete, final configuration tasks will be carried out before the system is returned to service.
NESA, Grouper, iTrent - Quarterly Patching
Maintenance Dec 18 at 05:30pm GMT
Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable during this time. This essential maintenance ensures that the systems remain secure, reliable, and up to date with the latest vendor patches.