Back to overview
Resolved

Website (bath.ac.uk) - Performance Issues

Sep 14, 2026 at 9:15am UTC
Affected services
Website (bath.ac.uk)

Resolved
Sep 25, 2026 at 4:10pm UTC

This issue is now resolved.

Updated
Sep 17, 2026 at 3:30pm UTC

We continue to monitor the performance of the website and have identified an elevated level of traffic originating from specific IP source ranges.

To help mitigate the impact of this traffic, we have enabled DoS protection for the affected source ranges.

The service remains available, and we are continuing to review logs and investigate potential configuration changes that may help prevent similar issues from occurring in future.

We will continue to monitor the situation closely and provide further updates if required.

Updated
Sep 17, 2026 at 9:30am UTC

Our monitoring indicates that the website is continuing to experience intermittent issues.

The service is currently available, and we are continuing to review logs and investigate potential configuration changes that may help prevent further occurrences.

We will continue to monitor the situation closely and provide further updates if required.

Updated
Sep 16, 2026 at 12:20pm UTC

We have implemented additional measures to reduce the volume of suspicious and automated traffic affecting the service. Initial results are positive, with significantly fewer requests being received since these changes were introduced.

We are continuing to closely monitor the situation to ensure the service remains stable and that the mitigation measures continue to be effective.

At this stage, the incident will remain open while monitoring continues. We will only mark the issue as resolved once we are fully confident that normal service has been restored and the underlying issue has been addressed.

Updated
Sep 15, 2026 at 8:45am UTC

We are continuing to investigate intermittent performance issues affecting the University of Bath website.

We will provide further updates as soon as possible and apologise for any inconvenience caused.

Created
Sep 14, 2026 at 9:15am UTC

We are investigating performance issues affecting the University of Bath website.

We will provide further updates as soon as possible and apologise for any inconvenience caused.