We have implemented changes to address this issue and early indications are positive, with the service operating normally this morning.

We are continuing to closely monitor the service to ensure stability, but at this stage we expect it to remain fully operational.

Thank you for your patience while we investigated and resolved this issue.

Following our earlier update, maintenance to resolve the Admin Desk connection issues will take place out of hours today (Tuesday 15th September). Users may notice brief periods of downtime.

Thank you for your patience, and we apologise for any disruption.

We have identified the cause of the problem and are currently testing a fix.

We will provide a further update shortly.

We are currently investigating connection issues affecting Admin Desk.

We will provide further updates as soon as possible and apologise for any inconvenience caused.