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Degraded

Various Services - Urgent Security Maintenance

Oct 21, 2026 at 2:00pm UTC
Affected services
File Storage and Sharing
Network (Ethernet & Wi-Fi)
Software
VPN
Other

Updated
Oct 21, 2026 at 4:15pm UTC

We are working to apply emergency security updates to affected University systems as quickly as possible. We are pleased to confirm that Nextcloud (files.bath.ac.uk) is available again. However, the required updates are not yet available or ready to be applied to every affected system.

Some services will therefore remain unavailable at the start of the working day on Thursday 22 October while this urgent work continues.

The following workaround is available:

  • Wake on LAN: This service is unavailable, meaning some users working remotely will be unable to wake their University desktop computers. Where possible, use a virtual desktop service such as UniDesk or AdminDesk.

This work is being undertaken as a priority to protect University systems and data. Affected services will be restored as soon as the relevant security updates can be safely applied and tested.

We apologise for the disruption and short notice. Further updates will be provided as the maintenance progresses.

Created
Oct 21, 2026 at 2:00pm UTC

We are carrying out urgent security maintenance following the identification of critical vulnerabilities affecting software used by several University systems.

Some services may be temporarily unavailable while emergency security updates are applied. The timing and duration of any disruption will vary depending on the system affected.

Services that may be affected include:
- Engage (engage.bath.ac.uk)
- Netreg Captive Portal (netreg.bath.ac.uk)
- Nextcloud (files.bath.ac.uk)
- REDCap
- VPN Setup (connect.bath.ac.uk)
- Wake on LAN (connect.bath.ac.uk)
- WAMS

This work is being undertaken as a priority to protect University systems and data. Affected services will be restored as soon as it is safe to do so.

We apologise for any short-notice disruption and will provide further updates as the maintenance progresses.