This issue is now resolved.

We have identified the cause of the Panopto scheduling issue and will shortly implement a fix.

The fix corrects a time zone calculation that caused some scheduled recordings to be created at the wrong time following the change from British Summer Time to Greenwich Mean Time.

No service downtime is expected while the fix is applied. We will monitor the Panopto scheduling service afterwards to confirm that recordings are being scheduled correctly.

We apologise for the disruption and will provide a further update once the fix has been successfully implemented.

We are investigating an issue affecting the Panopto database and scheduling service, which has caused recordings to be made an hour late.

Scheduled records created this morning up to 13:15 have therefore unfortunately been deleted.

As a temporary workaround, lecture recordings scheduled for after 13:15 today are being created manually.

It is also possible to move recordings of lectures from last year into the current folder if required.

Our technical teams are working to identify the cause and restore normal service. We apologise for the inconvenience caused and will provide further updates as soon as possible.