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Resolved

Problems printing after upgrading to macOS 14.4 Sonoma on managed devices

19 March 2024 at 12:43 UTC
Affected services
University Print Service

Resolved
22 March 2024 at 14:28 UTC

An update has now been rolled out and this issue is now resolved.

Created
19 March 2024 at 12:43 UTC

We are aware that after upgrading to Sonoma, staff are unable to print from their managed Macs, we have investigated and are rolling out a fix for devices which have yet to upgrade. However, if you have already upgraded to macOS14.4 Sonoma and you have lost access to the print queues you will need to reinstall the University print drivers from Self Service.