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Resolved
Problems printing after upgrading to macOS 14.4 Sonoma on managed devices
19 March 2024 at 12:43 UTC
Affected services
University Print Service
Resolved
22 March 2024 at 14:28 UTC
An update has now been rolled out and this issue is now resolved.
Affected services
Created
19 March 2024 at 12:43 UTC
We are aware that after upgrading to Sonoma, staff are unable to print from their managed Macs, we have investigated and are rolling out a fix for devices which have yet to upgrade. However, if you have already upgraded to macOS14.4 Sonoma and you have lost access to the print queues you will need to reinstall the University print drivers from Self Service.
Affected services