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Degraded

Issue affecting Teams desk phones (Yealink, etc)

Jun 19, 2024 at 07:10am UTC
Affected services
Telephony

Resolved
Jun 20, 2024 at 04:00pm UTC

This issue is now resolved.

Updated
Jun 19, 2024 at 01:00pm UTC

We have now identified the cause of the issue, however, all campus-based desk phones have again been signed out, and will need to be signed back in by our resolver teams.

We will provide further updates as soon as possible.

Updated
Jun 19, 2024 at 11:30am UTC

Earlier this morning, we identified that all Yealink branded desk phones had signed out, and required a manual sign-in. Our resolver teams are currently working through all the affected devices to get them back up and running as quickly as possible.

We will provide further updates as soon as possible.

Created
Jun 19, 2024 at 07:10am UTC

We are investigating an issue affecting Teams desk phones (Yealink, etc).

We will provide further updates as soon as possible, and apologize for any inconvenience.

Due to this issue affecting the Security phone line, please use the following numbers to contact Security: 07866206211 or 01225383999.