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Degraded

Issue affecting Teams desk phones (Yealink, etc)

Jun 19 at 08:10am BST
Affected services
Telephony

Status Report Update State Resolved
Jun 20 at 05:00pm BST

This issue is now resolved.

Status Report Update State Updated
Jun 19 at 02:00pm BST

We have now identified the cause of the issue, however, all campus-based desk phones have again been signed out, and will need to be signed back in by our resolver teams.

We will provide further updates as soon as possible.

Status Report Update State Updated
Jun 19 at 12:30pm BST

Earlier this morning, we identified that all Yealink branded desk phones had signed out, and required a manual sign-in. Our resolver teams are currently working through all the affected devices to get them back up and running as quickly as possible.

We will provide further updates as soon as possible.

Status Report Update State Created
Jun 19 at 08:10am BST

We are investigating an issue affecting Teams desk phones (Yealink, etc).

We will provide further updates as soon as possible, and apologize for any inconvenience.

Due to this issue affecting the Security phone line, please use the following numbers to contact Security: 07866206211 or 01225383999.