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Resolved

Business Objects (SAMIS) - some users unable to log in

11 September 2024 at 15:30 UTC
Affected services
Business Objects

Resolved
16 September 2024 at 08:00 UTC

This issue is now resolved.

Updated
12 September 2024 at 11:00 UTC

The teams within DDaT have identified and fixed an issue this morning that we hope is the root cause of the issues you have been experiencing for the last couple of days.

We hope that you will not experience further issues this afternoon.

If you do experience further problems, can you please log a fresh TOPdesk ticket so that we are aware of this.

Created
11 September 2024 at 15:30 UTC

We are investigating an issue affecting Business Objects (SAMIS). Some users are unable to log in.

If you are experiencing this issue, please attempt to sign in multiple times, and you should eventually get in.

We will provide further updates as soon as possible, and apologize for any inconvenience caused.