Back to overview
Degraded
ChemDraw - Licensing Issues
Oct 22, 2025 at 2:00pm UTC
Affected services
Software
Resolved
Oct 27, 2025 at 8:45am UTC
This issue is now resolved.
Affected services
Created
Oct 22, 2025 at 2:00pm UTC
We are aware of an ongoing issue preventing users from accessing ChemDraw due to licensing limitations. At present, we are unable to extend licence availability or implement a long-term fix while discussions continue with the supplier (Revvity).
We apologise for the disruption this is causing and will provide an update once a workable solution has been identified.
Affected services