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Resolved
ChemDraw - Licensing Issues
22 October 2025 at 14:00 UTC
Resolved
27 October 2025 at 08:45 UTC
This issue is now resolved.
Affected services
Created
22 October 2025 at 14:00 UTC
We are aware of an ongoing issue preventing users from accessing ChemDraw due to licensing limitations. At present, we are unable to extend licence availability or implement a long-term fix while discussions continue with the supplier (Revvity).
We apologise for the disruption this is causing and will provide an update once a workable solution has been identified.
Affected services