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Degraded

ChemDraw - Licensing Issues

Oct 22, 2025 at 2:00pm UTC
Affected services
Software

Resolved
Oct 27, 2025 at 8:45am UTC

This issue is now resolved.

Created
Oct 22, 2025 at 2:00pm UTC

We are aware of an ongoing issue preventing users from accessing ChemDraw due to licensing limitations. At present, we are unable to extend licence availability or implement a long-term fix while discussions continue with the supplier (Revvity).

We apologise for the disruption this is causing and will provide an update once a workable solution has been identified.