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Degraded

ChemDraw - Licensing Issues

Oct 22 at 03:00pm BST
Affected services
Software

Resolved
Oct 27 at 08:45am GMT

This issue is now resolved.

Created
Oct 22 at 03:00pm BST

We are aware of an ongoing issue preventing users from accessing ChemDraw due to licensing limitations. At present, we are unable to extend licence availability or implement a long-term fix while discussions continue with the supplier (Revvity).

We apologise for the disruption this is causing and will provide an update once a workable solution has been identified.