Previous incidents

This issue has now been resolved.

The cause was identified as a configuration mismatch between Remote Desktop user and device licensing, which began to surface after a grace period expired.

Users who were affected should now be able to connect normally. If you are still experiencing issues, logging out of Remote Desktop and signing back in should resolve this.

We will continue to monitor the service and apologise for any inconvenience caused.

This issue is now resolved.

This issue has now been resolved. We apologise for any inconvenience caused while the Examinations Timetable service was unavailable.

This issue is resolved.

This issue is now resolved.

This issue is now resolved.

This issue is now resolved.

According to Microsoft: "We’ve identified a recent policy change that impacted service traffic balancing. We’ve reverted this change in one of the affected EU environments and have observed a significant improvement in overall service health."

This issue is now resolved.

This issue is now resolved.

This issue is now resolved.

This issue is now resolved.

This incident has been resolved.

This issue is now resolved.

This issue is now resolved.

Service has now been restored following an outage of around 20 minutes. We believe the issue was power-related, but we are awaiting confirmation from Campus Infrastructure.