PEPI and HUB Quarterly Updates
Jun 23 at 05:30pm BST
SAMIS (SITS) and Agresso Quarterly Update
Jun 23 at 05:30pm BST
Quarterly update of Nextcloud (files.bath.ac.uk)
Jun 10 at 07:00am BST

Some services are degraded

Accounts and Passwords
Business Objects
Business Support Systems
Business World (Agresso)
CRM (Microsoft Dynamics 365)
Email and Calendar
File Storage and Sharing
GitHub Enterprise
Inspera
iTrent
Lecture Room AV
linux.bath
Microsoft Power BI
Microsoft Teams
Moodle
Network and Internet
Public Access Computers
Pure
Re:View (Panopto)
Research Computing
SAMIS
Self-Service Portal (TOPdesk)
Software
Telephony
Timetabling
University Print Service
UniDesk and AdminDesk
VPN
Website (bath.ac.uk)

Previous incidents

Jun 06, 2025

Bath.ac.uk – Search Functionality Issue

Degraded

Created May 29 at 11:20am BST

We are experiencing problems with our site search and are working to resolve them as soon as possible. We are aware of the issue, so there is no need to contact web support to report this problem.

In the meantime, if you are experiencing any issues with the site search, we recommend that you use an external search engine such as Google if you need to look for information on our website.

We will provide further updates as soon as possible, and apologise for any inconvenience caused.
Jun 05, 2025

Account Issuing Unavailable

Degraded

Resolved Jun 05 at 01:33pm BST

This issue has now been resolved.

1 previous update

iTrent, Stonefish, Person Finder Slow / Unavailable

Degraded

Resolved Jun 05 at 01:32pm BST

This issue has now been resolved.

1 previous update

Room Service Brief Downtime

Maintenance

Resolved Jun 05 at 08:00am BST

Room Service will be briefly unavailable whilst we roll out updates.

GitHub Enterprise - Quarterly Upgrade

Maintenance

Resolved Jun 05 at 07:30am BST

GitHub (https://github.bath.ac.uk/) will undergo a quarterly upgrade to version 3.15.x. The service will be unavailable during the upgrade. This ensures the platform remains secure and up to date for all users.
Jun 03, 2025

Account Issuing Unavailable

Downtime

Resolved Jun 03 at 10:46am BST

Account issuing is now available, we apologise for any inconvenience caused by this unexpected down time.

1 previous update

iTrent ESS and MSS currently unavailable

Downtime

Resolved Jun 03 at 10:34am BST

iTrent ESS and MSS are now available, we apologise for any inconvenience caused by this unexpected down time.

1 previous update

Storage Infrastructure - Patching/Maintenance

Maintenance

Resolved Jun 03 at 07:00am BST

To maintain the IT storage servers that support our data, a brief period of service unavailability is expected during this maintenance window.

The primary services affected will be:

  • H: Drive
  • X: Drive

In addition, the following services may also experience temporary disruption:

  • Business Objects (client software)
  • CMS
  • MPS (Managed Print Service)
  • SAMIS (client software)
  • SCCM
  • Secure Downloads
  • Web (www.bath.ac.uk)
Previous updates