Previous incidents

June 2026
Jun 26, 2026
1 incident

Dynamics / PowerApps - Degraded Performance

Degraded

Created Jun 26, 2026 at 8:25am UTC

Microsoft is currently investigating an issue affecting Dynamics and Power Apps, where users may experience slow performance and unreliable behaviour.

This issue is specifically impacting our Applicant CRM.

This issue originates from Microsoft and is under active investigation. A fix or workaround is not yet available.

We are monitoring the situation and will provide further updates as more information becomes available.

Jun 23, 2026
1 incident

Business Objects (Webi) - Timeout Error

Degraded

Resolved Jun 23, 2026 at 12:23pm UTC

This issue is now resolved.

We apologise for any inconvenience caused.

1 previous update

Jun 19, 2026
1 incident

Network - No Internet or Wi-Fi Service in Woodland Court

Degraded

Resolved Jun 19, 2026 at 11:40am UTC

This issue is now resolved.

Please do however note that it may reoccur until we are able to restart a core network switch serving the Eastwood accommodation area (Esther Parkin, The Quads, Marlborough, Salisbury, and Woodland Court). We plan to schedule this in the coming days at a suitable time to minimise disruption.

2 previous updates

Jun 18, 2026
1 incident

UniApps - Certificate Issue

Degraded

Resolved Jun 18, 2026 at 11:30am UTC

This issue is now resolved.

1 previous update

Jun 12, 2026
1 incident

Teams - Issue on Teaching Room PCs

Degraded

Resolved Jun 16, 2026 at 1:10pm UTC

We're making this incident as resolved.

2 previous updates

Jun 10, 2026
1 incident

GitHub Enterprise - Licence Issue

Degraded

Resolved Jun 10, 2026 at 3:07pm UTC

This issue is now resolved.

1 previous update

Jun 04, 2026
1 incident

Wi-Fi - Partial Outage in 3 South

Degraded

Resolved Jun 4, 2026 at 10:12am UTC

This issue is now resolved.

1 previous update

Jun 02, 2026
1 incident

Archibus - Unavailable

Degraded

Resolved Jun 2, 2026 at 12:48pm UTC

This issue is now resolved.

2 previous updates

April 2026
Apr 22, 2026
1 incident

Room Bookings (BORRS) - 503 Error Message

Degraded

Resolved Apr 22, 2026 at 9:53am UTC

The issue that was affecting the Bath Online Room Request System (BORRS) is now resolved.

1 previous update

Apr 21, 2026
3 incidents

SAMIS (Web) - Performance Issues

Degraded

Resolved Apr 23, 2026 at 9:45am UTC

This issue is now resolved.

2 previous updates

Authentication - "auth.bath.ac.uk took too long to respond"

Degraded

Resolved Apr 21, 2026 at 2:30pm UTC

This issue is now resolved – 'auth3' is now back in service.

3 previous updates

Panopto (Re:View) Scheduler - Unavailable

Degraded

Resolved Apr 21, 2026 at 2:25pm UTC

The Panopto (Re:View) Scheduler is back online.

1 previous update

Apr 17, 2026
1 incident

Panopto (Re:View) Scheduler - Access Issue for Academic Staff

Degraded

Resolved Apr 17, 2026 at 8:58am UTC

This issue has now been resolved. Academic staff should once again be able to access the Panopto (Re:View) Scheduler.

The issue was caused by an incorrect configuration change, which has now been rolled back to a previous version.

1 previous update

Apr 16, 2026
1 incident

SAMIS - Caching Issue

Degraded

Resolved Apr 16, 2026 at 11:00am UTC

We believe that this issue is now resolved. Any residual issues may be caused by local browser caching, where an older version of the SAMIS web files is being stored on your device.

In many cases, this can be resolved by performing a hard refresh:

  • Chrome / Edge (Windows): Ctrl + Shift + R
  • Chrome / Edge (Mac): Cmd + Shift + R

If the issue persists, please follow the steps below to fully clear your browser’s cache and cookies.


**How to Clear Your Bro...

1 previous update

Apr 15, 2026
1 incident

SAMIS - PDF Generation Issue

Degraded

Resolved Apr 16, 2026 at 7:55am UTC

The PDF generation issue identified yesterday has now been resolved, and all functionality is operating normally.

1 previous update

Apr 08, 2026
1 incident

iTrent – Access Issue (Affecting New Accounts)

Degraded

Resolved Apr 9, 2026 at 9:50am UTC

This issue has now been successfully resolved. The change to load new account details into iTrent was implemented yesterday, and the overnight process completed successfully. All accounts that failed to be created over the past few days have now been added and should be working as expected.

1 previous update