iTrent - Upgrade (ESS & MSS)
Resolved
Jul 28, 2026 at 10:16am UTC
Maintenance ended
Affected services
Updated
Jul 28, 2026 at 10:16am UTC
This maintenance is now complete. Thank you for your patience.
Affected services
Updated
Jul 28, 2026 at 8:14am UTC
Unfortunately, due to an issue encountered during the iTrent upgrade, our technical team is required to re-run the entire upgrade process.
As a result, iTrent will remain unavailable until this work has been completed. At present, we estimate that the service will be restored by approximately 11:00.
We apologise for the extended disruption and will provide further updates as soon as more information becomes available.
Affected services
Created
Jul 28, 2026 at 6:00am UTC
iTrent, the University's HR and Payroll system, including Employee Self Service (ESS) and Manager Self Service (MSS), will be unavailable for up to two hours during this maintenance window while an upgrade is carried out.
During this time, users will be unable to access iTrent, ESS, or MSS. This update will bring iTrent onto the latest supported software version, helping to maintain the security, stability, and reliability of the service, while applying the latest fixes and improvements.
Affected services