Some services are degraded
Last updated on Oct 03 at 03:05am BST
Previous incidents
Issue creating and issuing new user accounts
Created Oct 02 at 03:44pm BST
We are currently experiencing issues with our account admin centre and are unable to issue new user accounts, we are working to resolve.
Setup Assistant (Eduroam) - iOS Device Error
Updated Oct 01 at 09:00am BST
This issue is still ongoing. Our network team are actively working with the supplier (SecureW2) to resolve the problem. In the meantime, please continue to use the provided workaround to connect.
1 previous update
iTrent - Person Finder Integration Issue
Resolved Oct 02 at 10:00am BST
This issue is now resolved.
2 previous updates
Network (Wi-Fi + Ethernet) - Firmware Upgrade (2)
Resolved Oct 01 at 04:00am BST
Due to essential maintenance to enhance network security and stability, there may be brief interruptions to both Wi-Fi and Ethernet connectivity.
Disruption should be minimal, as devices will be moved between access points during the upgrade. However, some users may experience a short outage at some point during the process.
Authentication - Performance Issues
Resolved Sep 30 at 05:30pm BST
This issue appears to have stabilised and is considered resolved.
1 previous update
Network (Wi-Fi + Ethernet) - Firmware Upgrade (1)
Resolved Sep 30 at 04:00am BST
Due to essential maintenance to enhance network security and stability, there may be brief interruptions to both Wi-Fi and Ethernet connectivity.
Disruption should be minimal, as devices will be moved between access points during the upgrade. However, some users may experience a short outage at some point during the process.
Secure Downloads - 'Service Unavailable' Error
Resolved Sep 29 at 11:18am BST
This issue is now resolved.
1 previous update
SITS, HUB, PEPI - Quarterly Patching
Resolved Sep 29 at 05:30pm BST
Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable.
Business Objects - iTrent Universe Upgrade
Resolved Sep 29 at 08:00am BST
Business Objects for iTrent will be upgraded to the latest version to support HR reporting. During this time, Business Objects for iTrent will be unavailable for around 7 hours.
Please note that Business Objects for SAMIS is unaffected and will remain available.