Faulty Power Module Replacement - 4ES Data Centre
Jul 11 at 09:00am BST
Network and Wi-Fi Disruption in Woodland Court
Jul 10 at 08:00am BST
Network (Wi-Fi and Ethernet) - Infrastructure Firmware Upgrade
Jul 09 at 07:00am BST
Bomgar (BeyondTrust) - Upgrade
Jul 04 at 05:00pm BST
DecisionTime - Certificate Renewal
Jul 03 at 12:00pm BST
PURE - Certificate Renewal
Jul 03 at 10:00am BST

All services are online

Accounts and Passwords
Business Objects
Business Support Systems
Business World (Agresso)
CRM (Microsoft Dynamics 365)
Email and Calendar
File Storage and Sharing
GitHub Enterprise
Inspera
iTrent
Lecture Room AV
linux.bath
Microsoft Power BI
Microsoft Teams
Moodle
Network and Internet
Public Access Computers
Pure
Re:View (Panopto)
Research Computing
SAMIS
Self-Service Portal (TOPdesk)
Software
Telephony
Timetabling
University Print Service
UniDesk and AdminDesk
VPN
Website (bath.ac.uk)
Other

Previous incidents

Jul 02, 2025

Panopto - Service Outage

Degraded

Resolved Jul 02 at 10:45am BST

This issue is now resolved.

1 previous update

CAFM - Service Unavailable

Degraded

Resolved Jul 02 at 10:00am BST

This issue is now resolved.

1 previous update

Network and Wi-Fi Disruption in 4 East, Level 2

Maintenance

Resolved Jul 02 at 09:00am BST

We have been informed by the Campus Infrastructure team that, due to power-related maintenance in this building/area, network connectivity may be unavailable in the following rooms during this time:

  • 1.07
  • 1.11
  • 1.18
  • 1.25
  • 1.23
  • 3.17

Network and Wi-Fi Disruption in the Library

Maintenance

Resolved Jul 02 at 08:00am BST

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in this location. Desk phones may also restart.
Jul 01, 2025

Maple - Network License Update

Maintenance

Resolved Jul 01 at 08:00am BST

This software will be unavailable for approximately 30 minutes while we update the licence manager.
Jun 30, 2025

Matlab - Network License Update

Maintenance

Resolved Jun 30 at 08:00am BST

This software will be unavailable for approximately 30 minutes while we update the licence manager.
Jun 27, 2025

Student Accommodation Portal - Technical Issue

Degraded

Resolved Jun 27 at 08:35am BST

We believe that the performance issues with Room Service are now resolved. The vendor, Kinetic are continuing to work on identifying the root cause and Application Support are continuing to monitor telemetry for changes in system performance.

1 previous update
Previous updates