Network and Wi-Fi disruption in 1 West North May 30 at 05:00am BST Network and Wi-Fi disruption in East Building May 29 at 05:00am BST

Some services are degraded

Accounts and Passwords
Business Objects
Business Support Systems
Business World (Agresso)
Business World (Agresso) Marketplace
CRM (Microsoft Dynamics 365)
Email and Calendar
File Storage and Sharing
GitHub Enterprise
Help Portal (TOPdesk)
Inspera
iTrent
linux.bath
Microsoft Power BI
Microsoft Teams
Moodle
Network and Internet
Public Access Computers
Pure
Re:View (Panopto)
Research Computing
SAMIS
Software
Telephony
University Print Service
UniDesk and AdminDesk
VPN
Wiki

Previous incidents

May 24, 2024

files.bath.ac.uk is currently experiencing issues

Degraded

Created Dec 18 at 09:33am GMT

We're aware of files.bath.ac.uk access issues to the H: & X: drives following upgrades on Tuesday, 12/12/2023. This was the first step in a series of updates required to hopefully improve security by moving us to supported versions of Ubuntu & Nextcloud.

As a workaround, we recommend mapping the drives:

For Windows devices, the steps are available via: https://bath.topdesk.net/tas/public/ssp/content/detail/knowledgeitem?unid=8839ca34-4f47-40ca-98b1-0bacb230ee66

Alternatively, the ...

May 23, 2024

Dartmouth Ave No Network access

Degraded

Resolved May 23 at 09:48am BST

BT have now resolved this issue.

2 previous updates

Network and Wi-Fi disruption in Wolfson

Maintenance

Resolved May 23 at 05:00am BST

Due to maintenance to maintain network security and stability, there will be a brief loss of network connectivity, including Wi-Fi, in this location. Desk phones may also restart.

Network and Wi-Fi disruption in Carpenter House

Maintenance

Resolved May 23 at 05:00am BST

Due to maintenance to maintain network security and stability, there will be a brief loss of network connectivity, including Wi-Fi, in this location. Desk phones may also restart.

May 22, 2024

Network and Wi-Fi disruption in 4 East

Maintenance

Resolved May 22 at 05:00am BST

Due to maintenance to maintain network security and stability, there will be a brief loss of network connectivity, including Wi-Fi, in this location. Desk phones may also restart.

Network and Wi-Fi disruption in Polden & Polden Corner

Maintenance

Resolved May 22 at 05:00am BST

Due to maintenance to maintain network security and stability, there will be a brief loss of network connectivity, including Wi-Fi, in this location. Desk phones may also restart.

May 21, 2024

Network and Wi-Fi disruption in Holburne Museum

Maintenance

Resolved May 21 at 05:00am BST

Due to maintenance to maintain network security and stability, there will be a brief loss of network connectivity, including Wi-Fi, in this location. Desk phones may also restart.

Network and Wi-Fi disruption in Milner

Maintenance

Resolved May 21 at 05:00am BST

Due to maintenance to maintain network security and stability, there will be a brief loss of network connectivity, including Wi-Fi, in this location. Desk phones may also restart.

Network and Wi-Fi disruption in John Wood & JW Court

Maintenance

Resolved May 21 at 05:00am BST

Due to maintenance to maintain network security and stability, there will be a brief loss of network connectivity, including Wi-Fi, in this location. Desk phones may also restart.

May 20, 2024

Network and Wi-Fi disruption in Green Park House

Maintenance

Resolved May 20 at 05:00am BST

Due to maintenance to maintain network security and stability, there will be a brief loss of network connectivity, including Wi-Fi, in this location. Desk phones may also restart.

Network and Wi-Fi disruption in Sports Training Village

Maintenance

Resolved May 20 at 05:00am BST

Due to maintenance to maintain network security and stability, there will be a brief loss of network connectivity, including Wi-Fi, in this location. Desk phones may also restart.