Some services are degraded

We will be implementing a fix for the black screen issue affecting AdminDesk on Tuesday 23rd September 2025, between 07:00 and 09:00. During this window, AdminDesk may be unavailable.

We are replacing end-of-life network equipment in this location to improve connectivity, security, and enable new features. Users may experience brief interruptions (around 1 minute) to wired and Wi-Fi connections during this upgrade.

Due to essential maintenance to enhance network security and stability, there may be brief interruptions to both Wi-Fi and Ethernet connectivity. Disruption should be minimal, as devices will be moved between access points during the upgrade. However, some users may experience a short outage at some point during the process.

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in the following locations:

• 5 West
• 6 West
• 6 West South
• 8 West
• 9 West

Desk phones may also restart.

Synergy will be unavailable for approximately 2 hours while we complete an upgrade. This work will ensure the continued smooth running of the service, maintain support from the supplier, and apply the latest security patches.

Microsoft are reducing the default OneDrive storage allocation for all new starters.

• Current accounts using less than 5GB will not be affected.
• Accounts over the new default limit will be increased up to a maximum of 50GB.
• Accounts already over 50GB will automatically be allocated 1TB (around 1,400 users).
• Future storage increase requests may be available at DDaT’s discretion.

We recommend reviewing your stored files to ensure you remain within your allocated storage.

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in the following locations:

• 1 West North
• 2 West
• 3 West
• 3 West Annexe
• 3 West North
• 4 West
• Wessex

Desk phones may also restart.

A brief disruption (lasting a few seconds) to internet and Azure connectivity may occur while we upgrade the network firewall. This work supports ongoing service improvement and enhanced network reliability.

Due to quarterly software and security updates to the underlying service infrastructure, Nextcloud (files.bath.ac.uk) will briefly be unavailable during this period.

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in the following locations:

• 1 South
• 2 South
• 3 South
• 4 South
• 4 South Annexe
• 5 South
• Fossil Shed
• Lodge
• Medical Centre
• Osbourne
• Radiation Store
• Southern Comms
• Woodlands

Desk phones may also restart.