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Resolved

VPN Authentication Problems

28 September 2023 at 12:23 UTC
Affected services
VPN

Resolved
28 September 2023 at 12:50 UTC

A workaround is now in place if you were experiencing authentication problems when connecting to VPN please try again, if you continue to experience problems please log a support request go.bath.ac.uk/it-help

Created
28 September 2023 at 12:23 UTC

We are currently investigating an issue where users are receiving authentication errors when trying to connect to the VPN, we will update when we have further information.