Previous incidents

September 2023
Sep 28, 2023
2 incidents

VPN Authentication Problems

Degraded

Resolved Sep 28 at 01:50pm BST

A workaround is now in place if you were experiencing authentication problems when connecting to VPN please try again, if you continue to experience problems please log a support request go.bath.ac.uk/it-help

1 previous update

Scala Building: No network connectivity (Wired and WiFi)

Degraded

Resolved Sep 28 at 09:15am BST

Power has now been restored and both wired network and WiFi are now available.

2 previous updates

Sep 19, 2023
1 incident

Moodle enrolment issue

Degraded

Resolved Sep 22 at 01:32pm BST

This issue has now been resolved. If you are experiencing issues logging into Moodle, please contact the IT Service Desk.

1 previous update

Sep 15, 2023
1 incident

Network issues (Wi-Fi) in 10 East (SoM)

Degraded

Resolved Sep 22 at 01:08pm BST

We resolved the issue Monday morning at 10:00am.

1 previous update

Sep 13, 2023
1 incident

Network issues reported in 10 East (School of Management)

Degraded

Resolved Sep 13 at 11:39am BST

The issues with the Wi-Fi seem to have been fixed. We have monitored and no further issues are showing.

1 previous update

Sep 05, 2023
2 incidents

Teams Calling Currently Unavilable for Directly Dialled Numbers

Degraded

Resolved Sep 05 at 01:05pm BST

We have identified the issue and it has now been resolved.

1 previous update

Moodle Accounts Unable to sign in.

Resolved Sep 05 at 08:58am BST

Moodle sign-ins are now back up and running.

Sep 04, 2023
1 incident

SAMIS performance issues

Resolved Sep 04 at 12:51pm BST

SAMIS should be working again as normal, apologies for the inconvenience.