Previous incidents
Unidesk performance is currently slow and log ins may fail
Resolved Nov 27, 2023 at 1:29pm UTC
This issue has now been resolved.
1 previous update
Wiki currently unavailable
Resolved Nov 23, 2023 at 5:45pm UTC
This issue has now been resolved.
2 previous updates
Re:View / Panopto Scheduler currently unavailable
Resolved Nov 22, 2023 at 11:26am UTC
This issue has now been resolved.
1 previous update
Microsoft 365 Services including services which use Microsoft Log Ins
Resolved Nov 10, 2023 at 12:50pm UTC
Microsoft have now resolved this issue ans services are now working as expected.
2 previous updates
Moodle running slowly with some users unable to log in
Resolved Oct 30, 2023 at 3:00pm UTC
This issue has now been resolved.
1 previous update
Network disruption to Scala building
Resolved Oct 18, 2023 at 11:33am UTC
Service now restored to building.
1 previous update
4 West South Side of Building electrical problems : No network or WiFi
Resolved Oct 10, 2023 at 8:08am UTC
Campus Infrastructure have now resolved this issue.
1 previous update
Moodle running extremely slowly with some users unable to log in
Resolved Oct 10, 2023 at 10:27am UTC
This issue has now been solved.
5 previous updates
Wake on Lan (WoL) Errors
Resolved Oct 9, 2023 at 9:01am UTC
This issue has now been resolved.
1 previous update
ReView / Panopto Scheduled Recordings Currently Not Starting
Resolved Oct 4, 2023 at 10:01am UTC
Scheduled recordings are now working as expected, we are investigating the cause of the earlier failures.
1 previous update
Web Room Bookings (BORRS) is currently down
Resolved Oct 2, 2023 at 1:55pm UTC
We have resolved this issue now. Apologies for any inconvenience caused.
1 previous update
VPN Authentication Problems
Resolved Sep 28, 2023 at 12:50pm UTC
A workaround is now in place if you were experiencing authentication problems when connecting to VPN please try again, if you continue to experience problems please log a support request go.bath.ac.uk/it-help
1 previous update
Scala Building: No network connectivity (Wired and WiFi)
Resolved Sep 28, 2023 at 8:15am UTC
Power has now been restored and both wired network and WiFi are now available.
2 previous updates
Moodle enrolment issue
Resolved Sep 22, 2023 at 12:32pm UTC
This issue has now been resolved. If you are experiencing issues logging into Moodle, please contact the IT Service Desk.
1 previous update
Network issues (Wi-Fi) in 10 East (SoM)
Resolved Sep 22, 2023 at 12:08pm UTC
We resolved the issue Monday morning at 10:00am.
1 previous update
Network issues reported in 10 East (School of Management)
Resolved Sep 13, 2023 at 10:39am UTC
The issues with the Wi-Fi seem to have been fixed. We have monitored and no further issues are showing.
1 previous update
Teams Calling Currently Unavilable for Directly Dialled Numbers
Resolved Sep 5, 2023 at 12:05pm UTC
We have identified the issue and it has now been resolved.
1 previous update
Moodle Accounts Unable to sign in.
Resolved Sep 5, 2023 at 7:58am UTC
Moodle sign-ins are now back up and running.
SAMIS performance issues
Resolved Sep 4, 2023 at 11:51am UTC
SAMIS should be working again as normal, apologies for the inconvenience.