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Degraded

Issue affecting Secure Downloads

Oct 22 at 02:10pm BST
Affected services
Software

Resolved
Nov 01 at 03:29pm GMT

We have identified the root cause of this issue, which has now been resolved.

Updated
Nov 01 at 08:50am GMT

Our technical resolver teams are continuing to investigate the “HTTP Error 503; the service is unavailable” error message when attempting to access Secure Downloads.

We will provide further updates as soon as possible, and apologise for any inconvenience caused.

Updated
Oct 31 at 01:55pm GMT

We are again investigating an "HTTP Error 503; the service is unavailable" error message when attempting to access Secure Downloads.

We will provide further updates as soon as possible, and apologise for any inconvenience caused.

Updated
Oct 22 at 02:45pm BST

This issue is now resolved.

Created
Oct 22 at 02:10pm BST

We are investigating an "HTTP Error 503; the service is unavailable" error message when attempting to access Secure Downloads.

We will provide further updates as soon as possible, and apologise for any inconvenience caused.