Issue affecting Secure Downloads
Resolved
1 November 2024 at 15:29 UTC
We have identified the root cause of this issue, which has now been resolved.
Affected services
Updated
1 November 2024 at 08:50 UTC
Our technical resolver teams are continuing to investigate the “HTTP Error 503; the service is unavailable” error message when attempting to access Secure Downloads.
We will provide further updates as soon as possible, and apologise for any inconvenience caused.
Affected services
Updated
31 October 2024 at 13:55 UTC
We are again investigating an "HTTP Error 503; the service is unavailable" error message when attempting to access Secure Downloads.
We will provide further updates as soon as possible, and apologise for any inconvenience caused.
Affected services
Updated
22 October 2024 at 13:45 UTC
This issue is now resolved.
Affected services
Created
22 October 2024 at 13:10 UTC
We are investigating an "HTTP Error 503; the service is unavailable" error message when attempting to access Secure Downloads.
We will provide further updates as soon as possible, and apologise for any inconvenience caused.
Affected services