Previous incidents
Issue affecting TOPdesk mail imports
Resolved 20 December 2024 at 17:10 UTC
This issue is now resolved.
2 previous updates
Wiki (Confluence) currently unavailable - 503 error
Resolved 19 December 2024 at 10:24 UTC
This issue is now resolved.
1 previous update
Issue affecting SAMIS <> Applicant CRM link
Resolved 18 December 2024 at 08:35 UTC
We are pleased to inform you that the issue affecting the integration between SAMIS and the Applicant CRM has been fully resolved. The underlying cause was identified as specific data irregularities, which have now been addressed.
2 previous updates
iSecure Server Certificate expired
Resolved 9 December 2024 at 09:35 UTC
This issue is now resolved.
1 previous update
Power (resulting in network) issues in John Wood, RUH (RICE), Wolfson
Resolved 5 December 2024 at 14:30 UTC
This issue is now resolved.
2 previous updates
Network issues in 2 West
Resolved 3 December 2024 at 13:59 UTC
This issue has been resolved.
1 previous update
CRMs (D365) not sending or receiving email
Resolved 26 November 2024 at 11:05 UTC
Our technical resolver team has checked all CRMs, and can confirm that this issue is now resolved.
4 previous updates
TOPdesk degraded (slow) mail import performance
Resolved 26 November 2024 at 10:50 UTC
Microsoft has confirmed that the root cause of this issue has been resolved.
1 previous update
Issue affecting SAMIS API integrations (Lecture Capture, Panopto Scheduler)
Resolved 13 November 2024 at 11:31 UTC
This issue is now resolved.
1 previous update
Issue affecting Teams desk phones
Resolved 30 October 2024 at 09:55 UTC
This issue is now resolved.
1 previous update
Issue affecting TOPdesk search (for Operators)
Resolved 18 November 2024 at 12:55 UTC
This issue is now resolved.
3 previous updates
Fault with projector in CB1.11
Resolved 6 January 2025 at 09:45 UTC
We are resolving this incident as mitigations are in place to avoid the issue from affecting teaching.
2 previous updates
Intermittent issue affecting Panopto lecture recording
Resolved 2 December 2024 at 10:00 UTC
We're pleased to announce that this issue is now resolved.
2 previous updates
Issue affecting auth.bath.ac.uk (SSO sign in service)
Resolved 24 October 2024 at 08:00 UTC
This issue is now resolved.
2 previous updates
Issue affecting Secure Downloads
Resolved 1 November 2024 at 15:29 UTC
We have identified the root cause of this issue, which has now been resolved.
4 previous updates
MyTimetable currently not updating
Resolved 4 October 2024 at 10:30 UTC
This issue is now resolved.
1 previous update
Issue affecting Agresso via AdminDesk
Resolved 4 October 2024 at 07:15 UTC
This issue is now resolved.
2 previous updates
Wiki (Confluence) currently unavailable
Resolved 4 October 2024 at 07:10 UTC
This issue is now resolved.
1 previous update