Previous incidents

December 2024
Dec 20, 2024
1 incident

Issue affecting TOPdesk mail imports

Degraded

Resolved Dec 20 at 05:10pm GMT

This issue is now resolved.

2 previous updates

Dec 19, 2024
1 incident

Wiki (Confluence) currently unavailable - 503 error

Degraded

Resolved Dec 19 at 10:24am GMT

This issue is now resolved.

1 previous update

Dec 17, 2024
1 incident

Issue affecting SAMIS <> Applicant CRM link

Degraded

Resolved Dec 18 at 08:35am GMT

We are pleased to inform you that the issue affecting the integration between SAMIS and the Applicant CRM has been fully resolved. The underlying cause was identified as specific data irregularities, which have now been addressed.

2 previous updates

Dec 09, 2024
1 incident

iSecure Server Certificate expired

Degraded

Resolved Dec 09 at 09:35am GMT

This issue is now resolved.

1 previous update

Dec 05, 2024
1 incident

Power (resulting in network) issues in John Wood, RUH (RICE), Wolfson

Degraded

Resolved Dec 05 at 02:30pm GMT

This issue is now resolved.

2 previous updates

Dec 03, 2024
1 incident

Network issues in 2 West

Degraded

Resolved Dec 03 at 01:59pm GMT

This issue has been resolved.

1 previous update

November 2024
Nov 25, 2024
2 incidents

CRMs (D365) not sending or receiving email

Degraded

Resolved Nov 26 at 11:05am GMT

Our technical resolver team has checked all CRMs, and can confirm that this issue is now resolved.

4 previous updates

TOPdesk degraded (slow) mail import performance

Degraded

Resolved Nov 26 at 10:50am GMT

Microsoft has confirmed that the root cause of this issue has been resolved.

1 previous update

Nov 13, 2024
1 incident

Issue affecting SAMIS API integrations (Lecture Capture, Panopto Scheduler)

Degraded

Resolved Nov 13 at 11:31am GMT

This issue is now resolved.

1 previous update

October 2024
Oct 30, 2024
1 incident

Issue affecting Teams desk phones

Degraded

Resolved Oct 30 at 09:55am GMT

This issue is now resolved.

1 previous update

Oct 28, 2024
1 incident

Issue affecting TOPdesk search (for Operators)

Degraded

Resolved Nov 18 at 12:55pm GMT

This issue is now resolved.

3 previous updates

Oct 25, 2024
1 incident

Fault with projector in CB1.11

Degraded

Resolved Jan 06 at 09:45am GMT

We are resolving this incident as mitigations are in place to avoid the issue from affecting teaching.

2 previous updates

Oct 23, 2024
2 incidents

Intermittent issue affecting Panopto lecture recording

Degraded

Resolved Dec 02 at 10:00am GMT

We're pleased to announce that this issue is now resolved.

2 previous updates

Issue affecting auth.bath.ac.uk (SSO sign in service)

Degraded

Resolved Oct 24 at 09:00am BST

This issue is now resolved.

2 previous updates

Oct 22, 2024
1 incident

Issue affecting Secure Downloads

Degraded

Resolved Nov 01 at 03:29pm GMT

We have identified the root cause of this issue, which has now been resolved.

4 previous updates

Oct 03, 2024
3 incidents

MyTimetable currently not updating

Degraded

Resolved Oct 04 at 11:30am BST

This issue is now resolved.

1 previous update

Issue affecting Agresso via AdminDesk

Degraded

Resolved Oct 04 at 08:15am BST

This issue is now resolved.

2 previous updates

Wiki (Confluence) currently unavailable

Degraded

Resolved Oct 04 at 08:10am BST

This issue is now resolved.

1 previous update