Back to overview
Degraded

Issue Affecting External Calling

Apr 02 at 04:50pm BST
Affected services
Telephony

Resolved
Apr 04 at 08:30am BST

This issue has now been resolved by our external partner/supplier.

Updated
Apr 03 at 12:20pm BST

This issue appears to be beyond our control and may be related to the Janet > Gamma link. We are monitoring the situation and will provide further updates as soon as possible. We apologise for any inconvenience caused.

Created
Apr 02 at 04:50pm BST

We are investigating an issue affecting external calling (including those made via Teams).

We will provide further updates as soon as possible, and apologise for any inconvenience caused.