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Degraded

Issue Affecting External Calling

Apr 2, 2025 at 3:50pm UTC
Affected services
Telephony

Resolved
Apr 4, 2025 at 7:30am UTC

This issue has now been resolved by our external partner/supplier.

Updated
Apr 3, 2025 at 11:20am UTC

This issue appears to be beyond our control and may be related to the Janet > Gamma link. We are monitoring the situation and will provide further updates as soon as possible. We apologise for any inconvenience caused.

Created
Apr 2, 2025 at 3:50pm UTC

We are investigating an issue affecting external calling (including those made via Teams).

We will provide further updates as soon as possible, and apologise for any inconvenience caused.