Previous incidents

May 2025
May 29, 2025
1 incident

Bath.ac.uk – Search Functionality Issue

Degraded

Resolved Jun 09, 2025 at 09:38am UTC

This issues has now been resolved.

1 previous update

May 28, 2025
1 incident

Network and Wi-Fi disruption in Canal Wharf

Degraded

Resolved May 28, 2025 at 10:45am UTC

This issue is now resolved.

1 previous update

May 27, 2025
1 incident

Business Objects for SAMIS - Users cannot open reports

Degraded

Resolved May 27, 2025 at 10:25am UTC

This issue is now resolved.

1 previous update

May 23, 2025
1 incident

SAMIS Business Objects – Search Functionality Unavailable

Degraded

Resolved May 23, 2025 at 03:56pm UTC

This issue is now resolved.

1 previous update

May 21, 2025
1 incident

Issue affecting Examinations Timetables (SAMIS)

Degraded

Resolved May 21, 2025 at 07:45am UTC

This issue is now resolved.This issue is now resolved.

1 previous update

May 20, 2025
1 incident

Issue affecting MyTimetable

Downtime

Resolved May 21, 2025 at 07:15am UTC

This issue is now resolved.

1 previous update

May 19, 2025
2 incidents

Issue affecting Business World (Agresso) Authentication

Degraded

Resolved May 19, 2025 at 08:35am UTC

The issue affecting Business World (Agresso) authentication has now been resolved.

1 previous update

Issue affecting SAMIS Authentication

Degraded

Resolved May 19, 2025 at 08:35am UTC

The issue affecting SAMIS authentication has now been resolved.

1 previous update

May 16, 2025
1 incident

Issue affecting VPN (when authenticating via MFA)

Degraded

Resolved May 16, 2025 at 12:35pm UTC

This issue is now resolved.

1 previous update

May 15, 2025
2 incidents

Applicant CRM - Email to Case Conversion Issue

Degraded

Resolved May 16, 2025 at 01:20pm UTC

This issue is now resolved.

2 previous updates

Issue affecting various SAMIS integrations

Degraded

Resolved May 15, 2025 at 09:00am UTC

This issue is now resolved.

1 previous update

May 14, 2025
1 incident

Network and Wi-Fi issue in Clevelands, Canal Wharf & Holburne Museum

Degraded

Resolved May 14, 2025 at 08:35am UTC

This issue is now resolved.

2 previous updates

April 2025
Apr 30, 2025
1 incident

Guest Wi-Fi Currently Unavailable

Degraded

Resolved Apr 30, 2025 at 11:40am UTC

This issue has now been resolved.

1 previous update

Apr 28, 2025
1 incident

Issue Affecting auth.bath.ac.uk Single Sign-on

Degraded

Resolved Apr 28, 2025 at 11:20am UTC

This issue is now resolved.

1 previous update

Apr 24, 2025
3 incidents

Module Selection Option Not Appearing (in SAMIS)

Degraded

Resolved Apr 24, 2025 at 12:55pm UTC

This issue is now resolved.

1 previous update

Issue affecting the Tier 4 Booking System

Degraded

Resolved Apr 24, 2025 at 11:40am UTC

This issue is now resolved.

1 previous update

Website Search Function Issue: '504 Gateway Time-out'

Degraded

Resolved Apr 24, 2025 at 09:10am UTC

Search performance has returned to normal, and the incident is now resolved.

3 previous updates

Apr 23, 2025
1 incident

Issue affecting TOPdesk search (for Operators)

Degraded

Resolved Apr 24, 2025 at 07:20am UTC

This issue is now resolved.

1 previous update

Apr 22, 2025
1 incident

Agresso Web and Desktop Client currently unavailable

Downtime

Resolved Apr 22, 2025 at 02:45pm UTC

This issue is now resolved.

2 previous updates

Apr 16, 2025
1 incident

Self Service for macOS and iOS is unavailable

Degraded

Resolved Apr 16, 2025 at 01:40pm UTC

This issue is now resolved.

1 previous update

Apr 04, 2025
1 incident

Issue Affecting the EssayWriter Software

Degraded

Resolved Apr 10, 2025 at 01:04pm UTC

This issue has now been resolved.

1 previous update

Apr 02, 2025
1 incident

Issue Affecting External Calling

Degraded

Resolved Apr 04, 2025 at 07:30am UTC

This issue has now been resolved by our external partner/supplier.

2 previous updates

March 2025
Mar 27, 2025
1 incident

Eduroam Access Issue for Some PGR Mac Users

Degraded

Resolved Apr 04, 2025 at 10:00am UTC

This issue is now resolved.

3 previous updates

Mar 26, 2025
1 incident

Issue affecting TOPdesk search (for Operators)

Degraded

Resolved Mar 28, 2025 at 08:15am UTC

This issue is now resolved.

4 previous updates

Mar 21, 2025
2 incidents

Issue affecting access to various systems/applications

Degraded

Resolved Mar 24, 2025 at 12:00pm UTC

We believe the majority of affected applications and services have now been restored. However, some lesser-known instances may still be experiencing issues.

If you encounter an application or service displaying a 'Sorry, but we're having trouble signing you in' message, please log a ticket via the Self-Service Portal, and include details of the error ...

6 previous updates

Network issues across various campus locations

Degraded

Resolved Mar 21, 2025 at 10:37am UTC

Access to our network has been restored.

3 previous updates

Mar 19, 2025
1 incident

Agresso - Intermittent "Server Error" Issue

Degraded

Resolved May 06, 2025 at 11:00am UTC

This issue is now resolved.

2 previous updates

Mar 18, 2025
1 incident

Phone Service Issue

Degraded

Resolved Mar 18, 2025 at 08:57am UTC

This issue is now resolved.

1 previous update

Mar 13, 2025
1 incident

Multiple issues due to overnight power outage

Degraded

Resolved Mar 14, 2025 at 11:00am UTC

All residual issues are now resolved.

4 previous updates

Mar 12, 2025
1 incident

SensusAccess is currently unavailabe

Degraded

Resolved Mar 13, 2025 at 09:38am UTC

SensusAccess have now resolved this issue.

1 previous update