Back to overview
Degraded
AdminDesk - Black Screen Issue
Jul 04 at 03:15pm BST
Affected services
UniDesk and AdminDesk
Created
Jul 04 at 03:15pm BST
We are aware of reports of issues when navigating away from (e.g. minimising) and subsequently returning to RDS sessions (e.g. AdminDesk) which result in a black screen and require reconnecting to continue working. We are working with Microsoft to determine the appropriate solution and will update you once we have further information. This issue only affects Windows 11 devices.
Affected services
UniDesk and AdminDesk