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Degraded

Authentication - Performance Issues

Sep 30, 2025 at 10:00am UTC
Affected services
Accounts and Passwords

Resolved
Sep 30, 2025 at 4:30pm UTC

This issue appears to have stabilised and is considered resolved.

Created
Sep 30, 2025 at 10:00am UTC

We are currently experiencing heavy demand on our authentication servers due to the start of the new academic year. As a result, some users may encounter timeouts or error messages when signing in to services. If this happens, please refresh the page or try again after a short while.