Previous incidents

September 2025
No incidents reported
August 2025
No incidents reported
July 2025
Jul 04, 2025
2 incidents

AdminDesk - Black Screen Issue

Degraded

Created Jul 04 at 03:15pm BST

We are aware of reports of issues when navigating away from (e.g. minimising) and subsequently returning to RDS sessions (e.g. AdminDesk) which result in a black screen and require reconnecting to continue working. We are working with Microsoft to determine the appropriate solution and will update you once we have further information. This issue only affects Windows 11 devices.

Agresso - Intermittent Authentication Issues

Degraded

Created Jul 04 at 10:50am BST

We are investigating an intermittent issue affecting signing in to Business World (Agresso).

Please try signing in again, or close and re-open your browser, as it should then allow you to access Agresso normally.

We will provide further updates as soon as possible, and apologise for any inconvenience caused.

Jul 02, 2025
2 incidents

Panopto - Service Outage

Degraded

Resolved Jul 02 at 10:45am BST

This issue is now resolved.

1 previous update

CAFM - Service Unavailable

Degraded

Resolved Jul 02 at 10:00am BST

This issue is now resolved.

1 previous update