Previous incidents

September 2025
No incidents reported
August 2025
No incidents reported
July 2025
Jul 17, 2025
1 incident

SAMIS - Performance Issues

Degraded

Resolved Jul 17 at 02:20pm BST

This issue is now resolved.

1 previous update

Jul 07, 2025
1 incident

Outlook/Teams - Calendar Availability Issue

Degraded

Resolved Jul 08 at 11:45am BST

This issue is now resolved.

1 previous update

Jul 04, 2025
2 incidents

Agresso - Intermittent Authentication Issues

Degraded

Resolved Jul 17 at 04:00pm BST

We are removing the degraded status from the Business World (Agresso) service, as the intermittent authentication issue no longer appears to be affecting users.

We will continue to monitor the service closely and re-escalate if necessary.

2 previous updates

AdminDesk - Black Screen Issue

Degraded

Updated Jul 17 at 11:00am BST

We are continuing to investigate the issue affecting AdminDesk where some users on Windows 11 experience a black screen after minimising or switching away from their RDS session. Our teams are actively working with Microsoft to identify a solution. We will provide further updates as soon as we have more information.

1 previous update

Jul 02, 2025
2 incidents

Panopto - Service Outage

Degraded

Resolved Jul 02 at 10:45am BST

This issue is now resolved.

1 previous update

CAFM - Service Unavailable

Degraded

Resolved Jul 02 at 10:00am BST

This issue is now resolved.

1 previous update