Microsoft 365 – A5 Licence Availability Issue
Resolved
Feb 2, 2026 at 9:00am UTC
This issue is now resolved.
Affected services
Accounts and Passwords
Updated
Jan 29, 2026 at 11:00am UTC
We have (again) temporarily run out of Microsoft 365 A5 licences. Additional licences have been ordered, but until Microsoft provides them we are unable to assign A5 licences to users. This may result in affected users being unable to access Teams, their mailbox, and Microsoft 365 apps.
Affected services
Accounts and Passwords
Updated
Jan 27, 2026 at 9:00am UTC
This issue is now resolved.
Affected services
Accounts and Passwords
Created
Jan 21, 2026 at 4:00pm UTC
We have temporarily run out of Microsoft 365 A5 licences. Additional licences have been ordered, but until Microsoft provides them we are unable to assign A5 licences to users. This may result in affected users being unable to access Teams, their mailbox, and Microsoft 365 apps.
Affected services
Accounts and Passwords