Previous incidents

Access has been restored, and users should now be able to sign in normally.

The earlier ACE AVD logon issues were caused by a Microsoft authentication problem linked to a recent Windows security update and have now been resolved.

This issue is now resolved.

This issue has now been resolved.

The cause was identified as a configuration mismatch between Remote Desktop user and device licensing, which began to surface after a grace period expired.

Users who were affected should now be able to connect normally. If you are still experiencing issues, logging out of Remote Desktop and signing back in should resolve this.

We will continue to monitor the service and apologise for any inconvenience caused.

This issue is now resolved.

This issue has now been resolved. We apologise for any inconvenience caused while the Examinations Timetable service was unavailable.