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Resolved

Worktribe - Intermittent Authentication Issues

29 January 2026 at 10:05 UTC
Affected services
Other

Resolved
30 January 2026 at 09:00 UTC

This issue is now resolved.

Updated
29 January 2026 at 17:20 UTC

Our supplier has provided the following update: "We understand that some clients are continuing to experience downtime on your Worktribe systems. We apologise that this continues to be an issue for some of you - the problem is with DNSSEC - but please be reassured that we are still working on this as a priority."

Created
29 January 2026 at 10:05 UTC

We’re aware of a potential issue affecting a small number of users when logging in to Worktribe. Clearing your browser cache and DNS cache should resolve the issue. We are monitoring the situation and will provide updates if needed.