We're marking this incident as resolved due to its intermittent nature.

However, we will leave the notice banner at the top of https://status.bath.ac.uk/, which reads:

Business World (Agresso) – Intermittent "Server Error" Message

We are aware of an issue where some users may see a “Server Error in ‘/BusinessWorld’ Application” message. Waiting a few seconds and refreshing your browser window typically resolves the issue.

Our Networks team has implemented a temporary mitigation to help reduce the frequency of the intermittent “Server Error” message. While this is not expected to fully resolve the issue, it should significantly decrease how often it occurs. We continue to investigate the root cause and are monitoring the impact of the mitigation.

We are currently investigating an issue affecting Agresso where users may see a “Server Error in ‘/BusinessWorld’ Application” message.

Waiting a few seconds and then refreshing your browser window typically resolves the issue.

We will provide further updates as soon as possible. We apologise for any inconvenience caused.