Affected services:

  • Microsoft Teams

Some users may intermittently see a black screen during Microsoft Teams meetings that include video

Opened on Thursday 15th December 2022, last updated

Identified — Microsoft have advised that some users may intermittently see a black screen during Microsoft Teams meetings that include video. The issue only affects one user at a time during the meeting and turning the camera off and then back on again will resolve the issue; however, another user then becomes affected. This issue appears on both Windows and Mac desktop clients as well as Microsoft Teams Meeting Room devices, Microsoft are working on a fix.

Posted by Sherilyn Elmes