Some users may intermittently see a black screen during Microsoft Teams meetings that include video

Resolved — Microsoft have now resolved this issue.

Posted February 15, 2023 10:44 by Sherilyn Elmes

Identified — Microsoft have advised that some users may intermittently see a black screen during Microsoft Teams meetings that include video. The issue only affects one user at a time during the meeting and turning the camera off and then back on again will resolve the issue; however, another user then becomes affected. This issue appears on both Windows and Mac desktop clients as well as Microsoft Teams Meeting Room devices, Microsoft are working on a fix.

Posted December 15, 2022 16:41 by Sherilyn Elmes