Maintenance

May 2025
May 20, 2025
1 maintenance

REDCap Live - OS Upgrade

Maintenance

Resolved May 20 at 07:00am BST

The REDCap Live application will be unavailable during this time due to a scheduled upgrade.

May 19, 2025
1 maintenance

Pure Live - Upgrade

Maintenance

Resolved May 19 at 08:00am BST

The Pure LIVE system will be upgraded to version 5.32.2. The service may be temporarily unavailable during this time.

May 15, 2025
2 maintenances

Synergy - Application Upgrade

Maintenance

Resolved May 15 at 10:00am BST

The Synergy application will be upgraded to version 1.9.8 by the supplier (CACI) during this time.

Business Objects - Brief Maintenance

Maintenance

Resolved May 15 at 09:30am BST

Business Objects will undergo brief maintenance, during which users may experience a short disruption to service. Normal access will resume once maintenance is complete.

May 07, 2025
1 maintenance

3 South - Network outages due to electrical works

Maintenance

Resolved May 08 at 10:10am BST

From Campus Services: "Please be aware that the below electrical works being undertaken in 3 South are continuing today (Thursday 8th May) due to unforeseen delays. We are hoping for these works to be completed by midday today.

These works will continue to affect power, lighting and network.

We apologise for any inconvenience caused."

1 previous update

May 06, 2025
1 maintenance

Nimbus HPC Maintenance

Maintenance

Resolved May 06 at 09:00am BST

Nimbus HPC will be undergoing scheduled maintenance from 6th to 9th May 2025. During this period, the system will be unavailable for all users. This maintenance is necessary to ensure continued performance, stability, and security of the HPC service.

June 2025
Jun 30, 2025
2 maintenances

Matlab - Network License Update

Maintenance

Resolved Jun 30 at 08:00am BST

This software will be unavailable for approximately 30 minutes while we update the licence manager.

Network and Wi-Fi disruption in Woodland Court

Maintenance

Resolved Jun 30 at 08:00am BST

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in this location. Desk phones may also restart.

Jun 24, 2025
1 maintenance

Eduroam (Network and Wi-Fi) - Certificate Renewal

Maintenance

Resolved Jun 24 at 08:00am BST

We are renewing the certificate for radius.bath.ac.uk, which supports all Eduroam services. This may affect connections on campus and from remote sites. Some users may see a prompt to accept the new certificate — this is expected behaviour.

Jun 23, 2025
4 maintenances

Agresso, Marketplace & NESA - Quarterly Patching

Maintenance

Resolved Jun 23 at 05:30pm BST

Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable.

SAMIS (SITS) and Agresso - Quarterly Patching

Maintenance

Resolved Jun 23 at 05:30pm BST

Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable.

PEPI - Quarterly Patching

Maintenance

Resolved Jun 23 at 05:30pm BST

Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable.

SAMIS and HUB - Quarterly Patching

Maintenance

Resolved Jun 23 at 05:30pm BST

Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable.

Jun 18, 2025
1 maintenance

NESA, iTrent, MySQL, Grouper - Quarterly Patching

Maintenance

Resolved Jun 18 at 05:30pm BST

Due to quarterly software and security updates to the underlying service infrastructure, these services will be unavailable between 5.30pm and 7.30pm.

Jun 17, 2025
1 maintenance

CMS, Food Direct, Rheumatology Database Quarterly Updates

Maintenance

Resolved Jun 17 at 05:30pm BST

Due to quarterly software and security updates to the underlying service infrastructure, these services will be unavailable between 5.30pm and 7.30pm.

Jun 16, 2025
1 maintenance

SAMIS 3rd Party Data

Maintenance

Resolved Jun 16 at 05:30pm BST

Due to quarterly software and security updates to the underlying service infrastructure, this service will be unavailable between 5.30pm and 7.30pm.

Jun 11, 2025
1 maintenance

Gladstone Brief Downtime

Maintenance

Resolved Jun 11 at 11:56am BST

Gladstone will be briefly unavailable whilst we roll out updates.

Jun 10, 2025
2 maintenances

Invoice Scanning Brief Downtime

Maintenance

Resolved Jun 10 at 11:54am BST

Invoice Scanning will be briefly unavailable whilst we roll out updates.

Quarterly update of Nextcloud (files.bath.ac.uk)

Maintenance

Resolved Jun 10 at 07:00am BST

Due to quarterly software and security updates to the underlying service infrastructure, Nextcloud (files.bath.ac.uk) will briefly be unavailable during this period.

Jun 05, 2025
2 maintenances

Room Service Brief Downtime

Maintenance

Resolved Jun 05 at 08:00am BST

Room Service will be briefly unavailable whilst we roll out updates.

GitHub Enterprise - Quarterly Upgrade

Maintenance

Resolved Jun 05 at 07:30am BST

GitHub (https://github.bath.ac.uk/) will undergo a quarterly upgrade to version 3.15.x. The service will be unavailable during the upgrade. This ensures the platform remains secure and up to date for all users.

Jun 03, 2025
1 maintenance

Storage Infrastructure - Patching/Maintenance

Maintenance

Resolved Jun 03 at 07:00am BST

To maintain the IT storage servers that support our data, a brief period of service unavailability is expected during this maintenance window.

The primary services affected will be:

  • H: Drive
  • X: Drive

In addition, the following services may also experience temporary disruption:

  • Business Objects (client software)
  • CMS
  • MPS (Managed Print Service)
  • SAMIS (client software)
  • SCCM
  • Secure Downloads
  • Web (www.bath.ac.uk)
July 2025
Jul 04, 2025
1 maintenance

Bomgar (BeyondTrust) - Upgrade

Maintenance

Maintenance Jul 04 at 05:00pm BST

Due to software and security updates to the underlying service infrastructure, remote access provided by Beyond Trust Remote Support (Bomgar / support.bath.ac.uk) will not be available during this upgrade.

Jul 02, 2025
2 maintenances

Network and Wi-Fi Disruption in 4 East, Level 2

Maintenance

Maintenance Jul 02 at 09:00am BST

We have been informed by the Campus Infrastructure team that, due to power-related maintenance in this building/area, network connectivity may be unavailable in the following rooms during this time:

  • 1.07
  • 1.11
  • 1.18
  • 1.25
  • 1.23
  • 3.17

Network and Wi-Fi Disruption in the Library

Maintenance

Maintenance Jul 02 at 08:00am BST

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in this location. Desk phones may also restart.

Jul 01, 2025
1 maintenance

Maple - Network License Update

Maintenance

Maintenance Jul 01 at 08:00am BST

This software will be unavailable for approximately 30 minutes while we update the licence manager.