Maintenance

We are replacing end-of-life network equipment in Woodland Court to improve connectivity, security, and enable new features. Users may experience brief interruptions (around 1 minute) to wired and Wi-Fi connections during this upgrade.

We will be upgrading the wireless core switching platform to a newer operating system version. This may cause a brief loss of connectivity to all wireless networks, including services provided through in-room access points and SD-WAN links to mPharm (Plymouth). Disruption is expected to be minimal.

Maintenance is complete.

TEL: “We are pleased to announce that Moodle has been successfully upgraded and is now available to users as normal. The upgrade was started around 7:30 am and completed (in record time!) by 1:00 pm.”

QuestionPro will undergo planned network maintenance on Saturday 27 July at 03:30 GMT for approximately 1 hour. During this time, users may experience temporary downtime when accessing the platform, including login, surveys, and report downloads. This is to improve network routing in the EU data centre.

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in the following locations:

• 4 East (AV Switches Level 2 and 3)
• 10 East (AV switches Level 5)
• 1 West North (AV switch Level 2)

Desk phones may also restart.

A brief disruption (lasting a few seconds) to internet and Azure connectivity may occur while we upgrade the network firewall. This work supports ongoing service improvement and enhanced network reliability.

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in this location. Desk phones may also restart.

The servers that run people.bath.ac.uk will be upgraded during this period. The service is expected to remain available throughout, but users with personal homepages are advised to check their pages after the upgrade.

Sigmaplot will be unavailable for approximately 20 minutes while the software licence and licence manager are updated.

During this maintenance, a faulty power module in the 4ES Data Centre will be replaced. While there is no planned power outage, server owners should be aware that power to the Data Centre will be at risk during the change window.

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in this location. Desk phones may also restart.

Due to essential maintenance to enhance network security and stability, there may be brief interruptions to both Wi-Fi and Ethernet connectivity. Disruption should be minimal, as devices will be moved between access points during the upgrade. However, some users may experience a short outage at some point during the process.

Due to software and security updates to the underlying service infrastructure, remote access provided by Beyond Trust Remote Support (Bomgar / support.bath.ac.uk) will not be available during this upgrade.

DecisionTime will undergo a certificate renewal to maintain secure access. New logins may be briefly unavailable during the change, and existing sessions may be logged out. The disruption is expected to last less than 10 minutes.

PURE will undergo a certificate renewal to maintain secure access. New logins may be briefly unavailable during the change, and existing sessions may be logged out. The disruption is expected to last less than 10 minutes

We have been informed by the Campus Infrastructure team that, due to power-related maintenance in this building/area, network connectivity may be unavailable in the following rooms during this time:

• 1.07
• 1.11
• 1.18
• 1.25
• 1.23
• 3.17

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in this location. Desk phones may also restart.

This software will be unavailable for approximately 30 minutes while we update the licence manager.

This software will be unavailable for approximately 30 minutes while we update the licence manager.

We are renewing the certificate for radius.bath.ac.uk, which supports all Eduroam services. This may affect connections on campus and from remote sites. Some users may see a prompt to accept the new certificate — this is expected behaviour.

Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable.

Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable.

Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable.

Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable.

Due to quarterly software and security updates to the underlying service infrastructure, these services will be unavailable between 5.30pm and 7.30pm.

Due to quarterly software and security updates to the underlying service infrastructure, these services will be unavailable between 5.30pm and 7.30pm.

Due to quarterly software and security updates to the underlying service infrastructure, this service will be unavailable between 5.30pm and 7.30pm.

Gladstone will be briefly unavailable whilst we roll out updates.

Invoice Scanning will be briefly unavailable whilst we roll out updates.

Due to quarterly software and security updates to the underlying service infrastructure, Nextcloud (files.bath.ac.uk) will briefly be unavailable during this period.

Room Service will be briefly unavailable whilst we roll out updates.

GitHub (https://github.bath.ac.uk/) will undergo a quarterly upgrade to version 3.15.x. The service will be unavailable during the upgrade. This ensures the platform remains secure and up to date for all users.

To maintain the IT storage servers that support our data, a brief period of service unavailability is expected during this maintenance window.

The primary services affected will be:

• H: Drive
• X: Drive

In addition, the following services may also experience temporary disruption:

• Business Objects (client software)
• CMS
• MPS (Managed Print Service)
• SAMIS (client software)
• SCCM
• Secure Downloads
• Web (www.bath.ac.uk)

The REDCap Live application will be unavailable during this time due to a scheduled upgrade.

The Pure LIVE system will be upgraded to version 5.32.2. The service may be temporarily unavailable during this time.

The Synergy application will be upgraded to version 1.9.8 by the supplier (CACI) during this time.

Business Objects will undergo brief maintenance, during which users may experience a short disruption to service. Normal access will resume once maintenance is complete.

From Campus Services: "Please be aware that the below electrical works being undertaken in 3 South are continuing today (Thursday 8th May) due to unforeseen delays. We are hoping for these works to be completed by midday today.

These works will continue to affect power, lighting and network.

We apologise for any inconvenience caused."

Nimbus HPC will be undergoing scheduled maintenance from 6th to 9th May 2025. During this period, the system will be unavailable for all users. This maintenance is necessary to ensure continued performance, stability, and security of the HPC service.