Maintenance
REDCap Live - OS Upgrade
Resolved May 20 at 07:00am BST
The REDCap Live application will be unavailable during this time due to a scheduled upgrade.
Pure Live - Upgrade
Resolved May 19 at 08:00am BST
The Pure LIVE system will be upgraded to version 5.32.2. The service may be temporarily unavailable during this time.
Synergy - Application Upgrade
Resolved May 15 at 10:00am BST
The Synergy application will be upgraded to version 1.9.8 by the supplier (CACI) during this time.
Business Objects - Brief Maintenance
Resolved May 15 at 09:30am BST
Business Objects will undergo brief maintenance, during which users may experience a short disruption to service. Normal access will resume once maintenance is complete.
3 South - Network outages due to electrical works
Resolved May 08 at 10:10am BST
From Campus Services: "Please be aware that the below electrical works being undertaken in 3 South are continuing today (Thursday 8th May) due to unforeseen delays. We are hoping for these works to be completed by midday today.
These works will continue to affect power, lighting and network.
We apologise for any inconvenience caused."
1 previous update
Nimbus HPC Maintenance
Resolved May 06 at 09:00am BST
Nimbus HPC will be undergoing scheduled maintenance from 6th to 9th May 2025. During this period, the system will be unavailable for all users. This maintenance is necessary to ensure continued performance, stability, and security of the HPC service.
Matlab - Network License Update
Resolved Jun 30 at 08:00am BST
This software will be unavailable for approximately 30 minutes while we update the licence manager.
Network and Wi-Fi disruption in Woodland Court
Resolved Jun 30 at 08:00am BST
Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in this location. Desk phones may also restart.
Eduroam (Network and Wi-Fi) - Certificate Renewal
Resolved Jun 24 at 08:00am BST
We are renewing the certificate for radius.bath.ac.uk, which supports all Eduroam services. This may affect connections on campus and from remote sites. Some users may see a prompt to accept the new certificate — this is expected behaviour.
Agresso, Marketplace & NESA - Quarterly Patching
Resolved Jun 23 at 05:30pm BST
Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable.
SAMIS (SITS) and Agresso - Quarterly Patching
Resolved Jun 23 at 05:30pm BST
Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable.
PEPI - Quarterly Patching
Resolved Jun 23 at 05:30pm BST
Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable.
SAMIS and HUB - Quarterly Patching
Resolved Jun 23 at 05:30pm BST
Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable.
NESA, iTrent, MySQL, Grouper - Quarterly Patching
Resolved Jun 18 at 05:30pm BST
Due to quarterly software and security updates to the underlying service infrastructure, these services will be unavailable between 5.30pm and 7.30pm.
CMS, Food Direct, Rheumatology Database Quarterly Updates
Resolved Jun 17 at 05:30pm BST
Due to quarterly software and security updates to the underlying service infrastructure, these services will be unavailable between 5.30pm and 7.30pm.
SAMIS 3rd Party Data
Resolved Jun 16 at 05:30pm BST
Due to quarterly software and security updates to the underlying service infrastructure, this service will be unavailable between 5.30pm and 7.30pm.
Gladstone Brief Downtime
Resolved Jun 11 at 11:56am BST
Gladstone will be briefly unavailable whilst we roll out updates.
Invoice Scanning Brief Downtime
Resolved Jun 10 at 11:54am BST
Invoice Scanning will be briefly unavailable whilst we roll out updates.
Quarterly update of Nextcloud (files.bath.ac.uk)
Resolved Jun 10 at 07:00am BST
Due to quarterly software and security updates to the underlying service infrastructure, Nextcloud (files.bath.ac.uk) will briefly be unavailable during this period.
Room Service Brief Downtime
Resolved Jun 05 at 08:00am BST
Room Service will be briefly unavailable whilst we roll out updates.
GitHub Enterprise - Quarterly Upgrade
Resolved Jun 05 at 07:30am BST
GitHub (https://github.bath.ac.uk/) will undergo a quarterly upgrade to version 3.15.x. The service will be unavailable during the upgrade. This ensures the platform remains secure and up to date for all users.
Storage Infrastructure - Patching/Maintenance
Resolved Jun 03 at 07:00am BST
To maintain the IT storage servers that support our data, a brief period of service unavailability is expected during this maintenance window.
The primary services affected will be:
- H: Drive
- X: Drive
In addition, the following services may also experience temporary disruption:
- Business Objects (client software)
- CMS
- MPS (Managed Print Service)
- SAMIS (client software)
- SCCM
- Secure Downloads
- Web (www.bath.ac.uk)
Bomgar (BeyondTrust) - Upgrade
Maintenance Jul 04 at 05:00pm BST
Due to software and security updates to the underlying service infrastructure, remote access provided by Beyond Trust Remote Support (Bomgar / support.bath.ac.uk) will not be available during this upgrade.
Network and Wi-Fi Disruption in 4 East, Level 2
Maintenance Jul 02 at 09:00am BST
We have been informed by the Campus Infrastructure team that, due to power-related maintenance in this building/area, network connectivity may be unavailable in the following rooms during this time:
- 1.07
- 1.11
- 1.18
- 1.25
- 1.23
- 3.17
Network and Wi-Fi Disruption in the Library
Maintenance Jul 02 at 08:00am BST
Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in this location. Desk phones may also restart.
Maple - Network License Update
Maintenance Jul 01 at 08:00am BST
This software will be unavailable for approximately 30 minutes while we update the licence manager.