Maintenance

Due to essential maintenance to enhance network security and stability, there may be brief interruptions to both Wi-Fi and Ethernet connectivity.

Disruption should be minimal, as devices will be moved between access points during the upgrade. However, some users may experience a short outage at some point during the process.

Worktribe will be upgraded to version 2025.7. The staging environment will be updated first, followed by the live environment, which will be unavailable for around 2 hours.

The REDCap server will be briefly restarted at 17:00 on 14 October to restore an automated job service following a certificate renewal. The system will be unavailable for a few minutes during this time.

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in the following locations:

• John Wood
• Library
• Main Hall
• STV
• Wessex House

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in the following locations:

• 1WN
• 3E
• 4W
• Milner

Business Objects for SAMIS will be unavailable on Thursday from 08:00 to 17:00 while we apply an essential security patch to address a recently identified vulnerability. This work is required to ensure the continued security and stability of the service.

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in the following locations:

• 6E
• East Building
• Norwood House

Annual upgrade of the KxWelcome (Room Service) system to version 24.3. During the upgrade, the KxW database, client, and web applications (including student and staff portals) will be unavailable at various times. All work is expected to complete by the end of the working day.

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in the following locations:
- 4 East South

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in the following locations:
- 5 West

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in the following locations:
- 1 West

We are replacing end-of-life network equipment in this location to improve connectivity, security, and enable new features. Users may experience brief interruptions (around 1 minute) to wired and Wi-Fi connections during this upgrade.

We will be applying a configuration change to improve performance across the University’s 6GHz Wi-Fi network. During this maintenance, all wireless users will experience a brief disconnection (up to one minute) as the new settings are applied.

This change is expected to significantly improve download speeds and overall Wi-Fi performance on 6GHz connections campus-wide. Wired connections will not be affected.

We will be upgrading the network gateway serving these locations to improve connectivity, enhance security, and enable new features.

Users in these locations may experience brief interruptions (up to one minute) to wired and Wi-Fi connections during this work.

We will be upgrading the network gateway serving these locations to improve connectivity, enhance security, and enable new features.

Users in these locations may experience brief interruptions (up to one minute) to wired and Wi-Fi connections during this work.

The Business Objects for iTrent application will be briefly unavailable while the server is restarted. This maintenance includes security enhancements to ensure continued protection and reliability of the service. This does not affect Business Objects for SAMIS.

The Re:View Scheduler Tool will be briefly unavailable (around 3 minutes) while the server is restarted. This work includes security improvements to ensure continued reliability of the service.

The Fotoweb image database application will be briefly unavailable while the server is restarted. This maintenance includes security enhancements to ensure continued protection and reliability of the service.

We are replacing end-of-life Network (Ethernet & Wi-Fi) equipment in this location to improve connectivity, security, and enable new features. Users may experience brief interruptions (around 1 minute) to both wired and Wi-Fi connections during this upgrade.

We are replacing end-of-life network equipment in this location to enhance connectivity, strengthen security, and enable new features. During this upgrade, users may experience brief interruptions (around one minute) to Ethernet (wired) and Wi-Fi (wireless) connections.

If you experience any issues with your phone following the change, please email telephone@bath.ac.uk with your building and room number. The Operations team will then arrange to visit and reconfigure your phone.

iTrent Employee and Manager Self Service will be unavailable from 08:00 for up to two hours on 4 December while we carry out a planned system upgrade. This update will keep the platform secure, supported, and aligned with the latest HR and payroll system improvements.

Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable during this time. This essential maintenance ensures that the systems remain secure, reliable, and up to date with the latest vendor patches.

Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable during this time. This essential maintenance ensures that the systems remain secure, reliable, and up to date with the latest vendor patches.

We will be updating the HTTPS certificate for ClearPass Policy Manager on 9 December between 07:00 and 10:00. During this time, brief interruptions (a few minutes) to access the ClearPass admin and guest management interfaces may occur, but network authentications will remain unaffected.

Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable during this time. This essential maintenance ensures that the systems remain secure, reliable, and up to date with the latest vendor patches.

We are replacing end-of-life Network (Ethernet & Wi-Fi) equipment in this location to improve connectivity, security, and enable new features. Users may experience brief interruptions (around 1 minute) to both wired and Wi-Fi connections during this upgrade.

Xerte will be upgraded on 16 December 2025 and will be unavailable for most of the day. The upgrade introduces accessibility improvements, bug fixes, and new features that enhance the creation and delivery of online learning content.

Key highlights include new accessibility themes, improved screen-reader support, an updated progress bar, a chapters option for grouping content, a new resources area, and a new Interactive Table page type.

If you have any questions, please contact the TEL team.

We will be upgrading the version of PHP used on the University’s web servers during this time. This keeps our platform secure, up to date, and aligned with supported versions used across our infrastructure. This upgrade improves security and ensures continued support for the University website.

PURE will be upgraded to ensure the system remains fully supported and up to date with the latest fixes. During the maintenance window, PURE will be unavailable. Once the upgrade is complete, final configuration tasks will be carried out before the system is returned to service.

Due to quarterly software and security updates to the underlying service infrastructure, these services will briefly be unavailable during this time. This essential maintenance ensures that the systems remain secure, reliable, and up to date with the latest vendor patches.