Maintenance

October 2025
Oct 30, 2025
1 maintenance

Wi-Fi & Ethernet - Firmware Upgrade in 1 West

Maintenance

Resolved Oct 30 at 04:00am GMT

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in the following locations:
- 1 West

Oct 29, 2025
1 maintenance

Wi-Fi & Ethernet - Firmware Upgrade in 5 West

Maintenance

Resolved Oct 29 at 04:00am GMT

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in the following locations:
- 5 West

Oct 28, 2025
1 maintenance

Wi-Fi & Ethernet - Firmware Upgrade in 4 East South

Maintenance

Resolved Oct 28 at 04:00am GMT

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in the following locations:
- 4 East South

Oct 27, 2025
1 maintenance

KxWelcome - System Upgrade

Maintenance

Resolved Oct 27 at 09:00am GMT

Annual upgrade of the KxWelcome (Room Service) system to version 24.3. During the upgrade, the KxW database, client, and web applications (including student and staff portals) will be unavailable at various times. All work is expected to complete by the end of the working day.

Oct 16, 2025
2 maintenances

Business Objects (SAMIS) - Maintenance

Maintenance

Resolved Oct 16 at 08:00am BST

Business Objects for SAMIS will be unavailable on Thursday from 08:00 to 17:00 while we apply an essential security patch to address a recently identified vulnerability. This work is required to ensure the continued security and stability of the service.

Wi-Fi - Firmware Upgrade (3)

Maintenance

Resolved Oct 16 at 04:00am BST

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in the following locations:

  • 6E
  • East Building
  • Norwood House
Oct 15, 2025
1 maintenance

Wi-Fi - Firmware Upgrade (2)

Maintenance

Resolved Oct 15 at 04:00am BST

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in the following locations:

  • 1WN
  • 3E
  • 4W
  • Milner
Oct 14, 2025
2 maintenances

REDCap - Server Restart

Maintenance

Resolved Oct 14 at 05:00pm BST

The REDCap server will be briefly restarted at 17:00 on 14 October to restore an automated job service following a certificate renewal. The system will be unavailable for a few minutes during this time.

Wi-Fi - Firmware Upgrade (1)

Maintenance

Resolved Oct 14 at 04:00am BST

Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in the following locations:

  • John Wood
  • Library
  • Main Hall
  • STV
  • Wessex House
Oct 06, 2025
1 maintenance

Worktribe - Upgrade

Maintenance

Resolved Oct 06 at 05:00pm BST

Worktribe will be upgraded to version 2025.7. The staging environment will be updated first, followed by the live environment, which will be unavailable for around 2 hours.

Oct 01, 2025
1 maintenance

Wi-Fi & Ethernet - Firmware Upgrade (2)

Maintenance

Resolved Oct 01 at 04:00am BST

Due to essential maintenance to enhance network security and stability, there may be brief interruptions to both Wi-Fi and Ethernet connectivity.

Disruption should be minimal, as devices will be moved between access points during the upgrade. However, some users may experience a short outage at some point during the process.

November 2025
Nov 13, 2025
1 maintenance

Network - Gateway Upgrade (Plymouth + Newlands Farm) #2

Maintenance

Maintenance Nov 13 at 08:00am GMT

We will be upgrading the network gateway serving these locations to improve connectivity, enhance security, and enable new features.

Users in these locations may experience brief interruptions (up to one minute) to wired and Wi-Fi connections during this work.

Nov 12, 2025
1 maintenance

Network - Gateway Upgrade (Plymouth + Newlands Farm) #1

Maintenance

Maintenance Nov 12 at 08:00am GMT

We will be upgrading the network gateway serving these locations to improve connectivity, enhance security, and enable new features.

Users in these locations may experience brief interruptions (up to one minute) to wired and Wi-Fi connections during this work.

Nov 11, 2025
1 maintenance

Wi-Fi - 6GHz Configuration Improvement

Maintenance

Maintenance Nov 11 at 07:00am GMT

We will be applying a configuration change to improve performance across the University’s 6GHz Wi-Fi network. During this maintenance, all wireless users will experience a brief disconnection (up to one minute) as the new settings are applied.

This change is expected to significantly improve download speeds and overall Wi-Fi performance on 6GHz connections campus-wide. Wired connections will not be affected.

Nov 04, 2025
1 maintenance

Wi-Fi & Ethernet - Upgrade in Woodland Court

Maintenance

Resolved Nov 04 at 07:00am GMT

We are replacing end-of-life network equipment in this location to improve connectivity, security, and enable new features. Users may experience brief interruptions (around 1 minute) to wired and Wi-Fi connections during this upgrade.

December 2025
No maintenance scheduled