Maintenance
Wi-Fi & Ethernet - Firmware Upgrade in 1 West
Resolved Oct 30 at 04:00am GMT
Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in the following locations:
- 1 West
Wi-Fi & Ethernet - Firmware Upgrade in 5 West
Resolved Oct 29 at 04:00am GMT
Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in the following locations:
- 5 West
Wi-Fi & Ethernet - Firmware Upgrade in 4 East South
Resolved Oct 28 at 04:00am GMT
Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in the following locations:
- 4 East South
KxWelcome - System Upgrade
Resolved Oct 27 at 09:00am GMT
Annual upgrade of the KxWelcome (Room Service) system to version 24.3. During the upgrade, the KxW database, client, and web applications (including student and staff portals) will be unavailable at various times. All work is expected to complete by the end of the working day.
Business Objects (SAMIS) - Maintenance
Resolved Oct 16 at 08:00am BST
Business Objects for SAMIS will be unavailable on Thursday from 08:00 to 17:00 while we apply an essential security patch to address a recently identified vulnerability. This work is required to ensure the continued security and stability of the service.
Wi-Fi - Firmware Upgrade (3)
Resolved Oct 16 at 04:00am BST
Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in the following locations:
- 6E
- East Building
- Norwood House
Wi-Fi - Firmware Upgrade (2)
Resolved Oct 15 at 04:00am BST
Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in the following locations:
- 1WN
- 3E
- 4W
- Milner
REDCap - Server Restart
Resolved Oct 14 at 05:00pm BST
The REDCap server will be briefly restarted at 17:00 on 14 October to restore an automated job service following a certificate renewal. The system will be unavailable for a few minutes during this time.
Wi-Fi - Firmware Upgrade (1)
Resolved Oct 14 at 04:00am BST
Due to maintenance to maintain network security and stability, there will be brief losses of network connectivity in the following locations:
- John Wood
- Library
- Main Hall
- STV
- Wessex House
Worktribe - Upgrade
Resolved Oct 06 at 05:00pm BST
Worktribe will be upgraded to version 2025.7. The staging environment will be updated first, followed by the live environment, which will be unavailable for around 2 hours.
Wi-Fi & Ethernet - Firmware Upgrade (2)
Resolved Oct 01 at 04:00am BST
Due to essential maintenance to enhance network security and stability, there may be brief interruptions to both Wi-Fi and Ethernet connectivity.
Disruption should be minimal, as devices will be moved between access points during the upgrade. However, some users may experience a short outage at some point during the process.
Network - Gateway Upgrade (Plymouth + Newlands Farm) #2
Maintenance Nov 13 at 08:00am GMT
We will be upgrading the network gateway serving these locations to improve connectivity, enhance security, and enable new features.
Users in these locations may experience brief interruptions (up to one minute) to wired and Wi-Fi connections during this work.
Network - Gateway Upgrade (Plymouth + Newlands Farm) #1
Maintenance Nov 12 at 08:00am GMT
We will be upgrading the network gateway serving these locations to improve connectivity, enhance security, and enable new features.
Users in these locations may experience brief interruptions (up to one minute) to wired and Wi-Fi connections during this work.
Wi-Fi - 6GHz Configuration Improvement
Maintenance Nov 11 at 07:00am GMT
We will be applying a configuration change to improve performance across the University’s 6GHz Wi-Fi network. During this maintenance, all wireless users will experience a brief disconnection (up to one minute) as the new settings are applied.
This change is expected to significantly improve download speeds and overall Wi-Fi performance on 6GHz connections campus-wide. Wired connections will not be affected.
Wi-Fi & Ethernet - Upgrade in Woodland Court
Resolved Nov 04 at 07:00am GMT
We are replacing end-of-life network equipment in this location to improve connectivity, security, and enable new features. Users may experience brief interruptions (around 1 minute) to wired and Wi-Fi connections during this upgrade.