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Resolved

Self-Service Portal (TOPdesk) - Database Maintenance (by Supplier)

7 September 2025 at 08:00 UTC  –  7 September 2025 at 17:00 UTC
Affected services
Self-Service Portal (TOPdesk)

Resolved
7 September 2025 at 17:00 UTC

Our Self-Service Portal (TOPdesk) will undergo scheduled maintenance on Sunday 7th September, between 09:00 and 16:00 (UK time) for a database migration.

Our Supplier has informed us that the service is expected to remain available throughout, but please be aware there may be brief downtime if a rollback is required.

We apologise for any inconvenience this may cause.